Yunchuan Hotel (Beijing Tongzhou Wanda Plaza) Reviews
Yunchuan Hotel (Beijing Tongzhou Wanda Plaza)
No.1 Beiyuan, Xinhua West Street, Tongzhou District, Beijing, 101100, ChinaView Hotel Details
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Yunchuan Hotel (Beijing Tongzhou Wanda Plaza) Guest Reviews
4.7/5
Outstanding
2017 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(2017)
Positive reviews(1978)
Reviews with photos/video(134)
Easy to get around(152)
Near shopping area(137)
Classy environment(134)
Convenient for shopping(119)
Friendly front desk staff(84)
Convenient parking(47)
Delicious breakfast(45)
Stayed multiple times(18)
Negative reviews(35)
Cynthia Sukotjo
Family-friendly Triple Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 7, 2024
This is my second time booking. As comfortable as before with simple & nice breakfast
Response from Property: Thank you very much for choosing to stay at Yunchuan Hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience. Our hotel is located at Yunchuan Movie Hotel, 1st Floor, Aimu Building, No. 1 Beiyuan, Xinhua West Street, Tongzhou District. All hotel staff are committed to creating a customer-oriented service concept and look forward to the arrival of every customer! Sincerely look forward to your visit again! Thank you very much for taking the time out of your busy schedule to give us such a high evaluation. Looking forward to your next stay, we will welcome you with the warmest smile!
Lovemaagii
Cozy Gathering Family Room
Stayed in May 2024
Family
7 review
4.5/5
Great
Posted on Jun 23, 2024
The service was outstanding! Breakfast was rich. I would recommend this hotel to my friends. They have free shuttle to universal studio which was so convienent! Thank u so much. Will stay here again!
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visit again, I wish you a pleasant trip!
Tsolmontuya
Cozy Gathering Family Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 8, 2024
This hotel is available price for daily. Location, Standing is almost center of Beijing. Staffs are so friendly but no english. Room’s furniture is modern and suitable, especially for family.
Response from Property: Dear guest, thank you very much for choosing to stay at ChuanChuan Movie Hotel Tongzhou Branch. I am the housekeeper NuanNuan. Thank you for your good comments. I am glad that you are satisfied with our service. Thank you for your thoughtful comments. We just did what we should do. We hope you can feel the warmth of home and have a good stay experience. Thank you again for your thoughtful comments. We also feel very warm. We hope you have a comfortable stay experience. We sincerely look forward to your stay again. We will welcome you with the warmest smile!
Anonymous User
Business Double Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 2, 2024
Very good hotel. Although its far away from the city center, it's close to a subway station, which was convenient. Amenities were good, there was a bidet toilet and the AC worked without any issues. Buffet breakfast had various types of food available. There were a lot of options around the hotel for eating out. Overall, I had a good experience. But if you are not planning to visit Universal Resort Beijing, it would be better to find another hotel close to the city center.
Response from Property: Thank you very much for choosing to stay at Yunchuan Hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience. Our hotel is located at Yunchuan Movie Hotel, 1st Floor, Aimu Building, No. 1 Beiyuan, Xinhua West Street, Tongzhou District. All hotel staff are committed to creating a customer-oriented service concept and look forward to the arrival of every customer! Sincerely look forward to your visit again! Thank you very much for taking the time out of your busy schedule to give us such a high evaluation. Looking forward to your next stay, we will welcome you with the warmest smile!
Byek
Deluxe Double Room
Stayed in Jun 2024
Family
5 review
3.2/5
Posted on Jul 22, 2024
Not so clean and didnt clean last 2 days. Location is good. Service is so so. Reception and staffs are not so friendly. Especially for tourist its difficult to communicate and no friendly. Breakfast is not bad not good. Toilet and bathroom is not seperated that really hard for us.
Response from Property: Dear customer, we are very sorry to hear that you are dissatisfied with the cleanliness of the room. We will take immediate measures to strengthen the cleaning of the room and ensure that it is thoroughly cleaned every day. We understand that language and cultural differences may cause communication difficulties for international tourists. We will work hard to improve this, such as providing multilingual services or adding tools that can help solve language barriers. Thank you for your feedback on breakfast. We will further optimize the breakfast menu based on your suggestions and strive to provide a higher quality dining experience. Regarding the problem that the toilet and bathroom are not separated, we understand that this may affect your stay experience. We will consider your feedback and make improvements in future renovations or designs. Regarding the problem that the toilet and bathroom are not separated, we understand that this may affect your stay experience. Finally, thank you for your evaluation of us and hope to give us a chance to correct it and strive to give you a satisfactory stay experience next time.
Shafkat
Business Double Room
Stayed in Jun 2024
Business travellers
20 review
1.2/5
Posted on Jul 17, 2024
Very bad smell in the room. Building shown in picture is different than actual.breakfast so so. I shall not recommend to stay in this hotel
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Yunchuan Hotel Tongzhou Wanda Plaza. We have made timely corrections to the problems you reported. Since you checked in early, our room had just been cleaned and there was a smell of disinfectant. We have changed your room in time when you just checked in. Every picture of the room is taken in real life. Regarding breakfast, our breakfast is mainly Chinese food, which may not suit your taste. We are sorry, and we will adjust the breakfast variety in time. We are deeply sorry for your bad experience during your stay.
Isa Rafiq Mohamed Abdul Khader
Business Double Room
Stayed in May 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Jun 30, 2024
The location was quite easy to get to once the address and location are verified. The front desk were excellent. They really helped when it came to directions. The room was average but cleaned well.
Response from Property: Dear guests, thank you for choosing to stay at the Tongzhou Hotel. I am your housekeeper, nuannuan. Thank you for your favorable comments on our service. We are glad that you are satisfied with our service. Thank you for giving us such thoughtful comments. We just did what we had to do. I hope you can feel the warmth of home and have a wonderful stay. Thank you again for your comments, we also feel very warm, hope you have a comfortable stay experience, sincerely look forward to your stay again, we will welcome you with the Warmest Smile!
Silence…
Deluxe Double Room
Stayed in Nov 2024
Family
24 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Everything was good
Response from Property: To distinguished guests: Hello! First of all, thank you for taking your precious time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Suugii
Business Double Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 15, 2024
very nice hotel! Tnk u
Response from Property: 致尊敬的客人:您好!衷心感謝您選擇入住雲川酒店通州萬達廣場店。 感謝您對我們的好評,很高興您能對我們的服務感到滿意。也感謝您將這麼用心的評論給了我們,我們只是做了我們應該做的,希望你能感受到家的温暖、留下美好的入住體驗。酒店地處於通州萬達廣場對面。再次感謝您如此用心的點評,我們也感到非常温暖,希望您有一個舒適的入住體驗,真誠期待您的再次下榻,我們會用最温暖的微笑歡迎您!
Uyanga0822
Deluxe 2-bed Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
It was pleasant stay
Response from Property: 尊敬的賓客:您好!感謝您的入住並在百忙中抽出時間對我們進行點評,服務好每一位賓客是我們一致的追求,我們一定會認真做好每個細節,讓入住的賓客更加滿意,恭候您的下次光臨!咱們酒店位於通州區新華西街北苑一號愛沐大廈一層雲川酒店,酒店對面是通州萬達廣場,萬達後面是一條小吃街,酒店距離地鐵走路10分鐘左右就到,距離環球影城僅6公里,地鐵乘八通線從通州北苑地鐵站A口出,交通比較便利,而且咱們酒店有專門免費的停車場可以停車,房間都是有獨立的衞生間和浴室的,真誠地期待您的再次光臨,祝您身體健康、工作順利。謝謝
Nicetour tour company
Business Standard Room
Stayed in Jun 2024
Couples
99 review
4.0/5
Very Good
Posted on Jul 13, 2024
very good hotel
Response from Property: Thank you very much for choosing to stay at Yunchuan Hotel and giving us your favorable review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience. Our hotel is located at Yunchuan Movie Hotel on the first floor of Aimu Building, No. 1 Beiyuan, Xinhua West Street, Tongzhou District. All hotel staff Committed to creating a customer-oriented service concept, we look forward to the arrival of every customer! Sincerely look forward to your visit again! Thank you very much for taking the time out of your busy schedule to give us such a high evaluation. Looking forward to your next stay, we will welcome you with the warmest smile!
ガチ
Boutique Room (Double bed) (Special promotion)
Stayed in Sep 2024
Other
2 review
4.6/5
Great
Posted on Nov 15, 2024
The service attitude is very good, and the overall praise is good. However, the sound insulation of the room is not satisfactory. You can clearly hear the elevator door opening and closing and the prompt sound in the room.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise for the hotel's service attitude. At the same time, we are also very sorry for the bad sound insulation experience. We have realized this problem and will arrange engineers to optimize the sound insulation of the rooms near the elevator as soon as possible, such as adding sound insulation materials. I hope you can give us a chance to improve and look forward to having a better experience next time you stay. Thank you again for your feedback.
JuanJo Mora de Falcon
Budget 2-bed Room
Stayed in Oct 2024
Business travellers
4 review
3.2/5
Posted on Nov 13, 2024
Good location, has hot water and is very close to a shopping center and food.
Original TextTranslated by Google
Response from Property: Thank you for your review! We're glad you like our location and we'll continue to work hard to provide better service. If you have any suggestions or questions, please feel free to let us know. Thank you again for your support!
Xingzoudetangguo
Business Double Room
Stayed in Jun 2024
Family
2 review
4.5/5
Great
Posted on Aug 1, 2024
The service is very good. The hotel is clean and close to the subway station. It is convenient to take a taxi to Universal Studios. It costs about 30 yuan. It is livable. It is convenient overall. The breakfast is also good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your four-star review and valuable suggestions. We will carefully review the shortcomings and actively improve them, strive to continuously improve our services, and look forward to bringing you a more pleasant stay experience.
Guest User
Business Double Room
Stayed in Jun 2024
Family
15 review
3.5/5
Posted on Jul 31, 2024
The location is OK, opposite Wanda Plaza, it is convenient for eating, shopping and traveling, the service is very good, there is free sour plum soup, the waiters are also very enthusiastic, you can make an appointment to pick up and drop off at Universal Studios, which is very good. But maybe it's a bit old, the corridor and the room have a strong musty smell, I am sensitive to smells, and I can't sleep well at night.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your comments and valuable suggestions on our hotel. We are deeply sorry for the musty smell in the hotel corridors and rooms you mentioned, which brought you an uncomfortable accommodation experience. There have been many rainy days in Beijing recently, and the musty smell does affect the air quality, especially in an environment with high humidity. We are really sorry. We attach great importance to the feelings of every guest and are committed to providing a clean and comfortable living environment. Thank you again for your feedback, which is our motivation to improve our service. We sincerely hope that you can give us the opportunity to serve you again and change your impression through our efforts. If you have any other suggestions or needs, please feel free to let us know. Looking forward to seeing you again!