46, 48 Charoen Prathet Rd, Chang Khlan Sub-district, Chang Moi, Chiang Mai Province, 50100, ThailandView Hotel Details
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1 night
Melia Chiang Mai Guest Reviews
4.6/5
Great
449 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(449)
Positive reviews(439)
Reviews with photos/video(173)
Delicious breakfast(84)
Near shopping area(76)
Convenient for shopping(55)
Perfect for kids(33)
Great swimming pool(29)
Has play area for children(15)
Excellent afternoon tea(7)
Clean pool(4)
Negative reviews(10)
Anonymous User
Premium Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Staff were very helpful and friendly, hotel room was big and cozy, convenient location
Response from Property: Dear Guest, Thank you for taking the time to share your detailed review of Meliá Chiang Mai. We are delighted to hear that you found our staff helpful and friendly, enjoyed the spacious and cozy room, and appreciated our convenient location. Your kind words mean a lot to us, and we look forward to welcoming you back to Meliá Chiang Mai in the future. Warm regards, Paphatsawan Komarvut Guest Experience
Yan
Melia Room
Stayed in Jun 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 30, 2024
I'll highly recommend for the hotel. convenient location, in front of night braza. Lots of happening at night. Hotel provide perfect service. Love it. Will definitely come back if I go chiangmai.
Response from Property: Dear Yan, Thank you for taking the time to review your stay at Melia Chiang Mai! We are thrilled to hear that you enjoyed your stay at our hotel and that you would highly recommend it to other travelers. It is wonderful to know that you found our location to be extremely convenient during your visit. Furthermore, we are truly grateful for your comment about our service. We are looking forward to welcoming you back to Melia Chiang Mai soon. Warmest regards, Gador Lucas Guest Experience
howehoo
Melia Room
Stayed in Jul 2024
Solo travellers
18 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Very nice and strategic hotel location, can access to night market.
Response from Property: Dear choon howe, Thank you so much for taking the time to share your comments from your experience at Meliá Chiang Mai. We are delighted to hear that you found our hotel's location convenient and enjoyed easy access to the night market 'Night Bazaar'. It is great to know that our location contributed to your positive experience. We look forward to welcoming you back to Melia Chiang Mai in the future! Warmest regards, Paphatsawan Komarvut Guest Experience
Guest User
Melia Room
Stayed in Jun 2024
Family
3 review
4.7/5
Amazing
Posted on Jul 6, 2024
Good service. A lot of international food for breakfast. Dinner on 21st floor is good, too.
Response from Property: Dear Guest,Thank you for taking the time to review your stay at Melia Chiang Mai. We are pleased to hear you enjoyed our service and the variety of international breakfast options. We are also glad you had a great dining experience at MAI Restaurant & Bar on the 21st floor. We hope to welcome you back to Melia Chiang Mai soon!Warmest regards,Lalita de BoerGuest Experience
Guest User
Melia Room
Stayed in Sep 2024
Family
6 review
4.2/5
Very Good
Posted on Oct 26, 2024
Clean hotel with good breakfast. Swimming pool a bit small but the Thai restaurant is good and worth trying.
Response from Property: Dear Guest, Thank you so much for your wonderful review of your recent stay at Melia Chiang Mai! We are delighted to hear that you enjoyed our breakfast offerings and the cleanliness of our property. Your kind words about our restaurant are much appreciated, and we are glad you found it worth trying. It was a pleasure having you with us, and we hope to welcome you back for another enjoyable stay soon! Warmest regards, Paphatsawan Komarvut Guest Experience
Guest User
Premium Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Good!
Response from Property: Dear Guest, Thank you for sharing your wonderful feedback with us. We are pleased to know that you enjoyed your stay at our hotel and thrilled to have met your expectations in all the aspects possible. We look forward to welcoming you back to Meliá Chiang Mai for another delightful stay! Warm regards, Gador Lucas Guest Experience
Elva
Melia Room
Stayed in Feb 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 1, 2024
It is a very valuable 5 level hotel! The swimming pool and the rooms were super clean. The swimming pool was so fun to play as there are slides and a big bucket to pour water on your body!!! What a lovely stay!:)
Response from Property: Dear Elva,Thank you for your wonderful review of your recent stay at Melia Chiang Mai! We are thrilled to hear that you found our hotel to be of great value and that you enjoyed the cleanliness of both our rooms and swimming pool especially Kids pool with its slides and the big water bucket - we aim to create enjoyable experiences for all our guests! We hope to have the pleasure of welcoming you back for another lovely stay in the future.Warmest regards,Lalita de BoerGuest Experience
Coreobb Kui
The Level Suite
Stayed in Jun 2024
Family
3 review
4.2/5
Very Good
Posted on Jul 9, 2024
Very good location and service
Response from Property: Dear Coreobb Kui, Thank you for taking the time to review your stay at Melia Chiang Mai! We are delighted to hear that you enjoyed your stay, appreciated our services and found our location to be convenient on your visit. We look forward to welcoming you back to Melia Chiang Mai for another memorable stay. Warmest regards, Gador Lucas Guest Experience
JUNO
Melia Room
Stayed in Aug 2024
Couples
80 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The hotel was so convenient for Jing jai market and coconut market to have a great trip. Also, the breakfast was so delicious and fruitful to have many choice for meal. All staffs were so polite and nice to serve us during staying in hotel, suggested all guys to enter this hotel when coming to Chiang mai.
Response from Property: Dear Juno,Thank you very much for sharing your wonderful feedback! We are delighted to hear that you had a great trip and found our hotel's location convenient for visiting the different Markets. It’s also fantastic to know that you enjoyed our breakfast selection and appreciated the variety of choices available.Our team strives to provide exceptional service, and we are thrilled that you found our staff polite and attentive throughout your stay. Your kind recommendation means a lot to us, and we truly look forward to welcoming you back to Melia Chiang Mai on your next visit.Warmest regards,Gador LucasGuest Experience
Danielhk_
Premium Room
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Dec 8, 2024
location is good near Giza. will recommend to friends and stay here when coming back to tokyo.
Response from Property: Dear Danielhk_, Thank you for sharing your feedback about your experience at Meliá Chiang Mai. We are delighted to know that you found our location convenient and comfortable.It is truly a pleasure to hear that you plan to recommend our hotel to your company. Should you have any additional feedback, please feel free to share it with us.We look forward to welcoming you back for another memorable stay!Warm regards, Piyada SomsaGuest Experience
Guest User
Melia Room
Stayed in Aug 2024
Couples
4 review
4.5/5
Great
Posted on Sep 13, 2024
We experienced great customer service here in Melia. The room is quite comfortable and good for work travel. The hotel is located near to restaurants, groceries and night market. Although it may be noisy outside, we can still sleep soundly at night - good sound proof.
My wife was not feeling well and the hotel staff is kind enough to let us check in earlier, so she can rest. A little gesture like this is greatly appreciated by us. Thank you, Melia
Response from Property: Dear Guest, Thank you very much for sharing your wonderful feedback! We are thrilled to hear that you had a comfortable stay with us and that our location suited your needs for work travel. We are also glad that the soundproofing allowed for a peaceful night's sleep, despite the lively surroundings. It is heartwarming to know that our team could assist with an early check-in to help your wife rest—your kind words mean a lot to us. Please note that our standard check-in time is 3 pm and check-out time is 12 pm; however, early check-ins and late check-outs are subject to availability. We look forward to welcoming you both back to Meliá Chiang Mai for another pleasant stay! Warmest regards, Paphatsawan Komarvut Guest Experience
MoonJung
Melia Room
Stayed in Jul 2024
Couples
4 review
4.7/5
Amazing
Posted on Sep 22, 2024
Breakfast selection and service was amazing and whole staffs are very kind and willingly help the guests
Response from Property: Dear MoonJung, Thank you for sharing your constructive feedback with us. We are thrilled to hear that you enjoyed our breakfast selection and found our service to be amazing. Our team takes great pride in providing kind and attentive service, and your feedback is a testament to their hard work. We look forward to welcoming you back to Meliá Chiang Mai for another delightful stay! Warm regards, Paphatsawan Komarvut Guest Experience
ZI FU EDWIN
Melia Room
Stayed in Jan 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 5, 2024
New property that has been well maintained for last 2 years or so. Service is good especially at the front desk as well as morning breakfast area.
Will explore bigger rooms for my kids for next stay.
Rates are well justified by its facilities ,
proximity to night markets and central location.
Good line up of service oriented and motivated staff. Hope this high standard won’t drop with time
6/7
Response from Property: Dear ZI FU EDWIN, Thank you so much for taking the time to share your review with us at Meliá Chiang Mai! We truly value your highest rating and the fantastic feedback. We are delighted to hear that you have found our new property well-maintained, convenient location and our services, particularly at the front desk and Lanna Kitchen, to your satisfaction. Our team is dedicated to maintaining a high level of service, and hearing that our staff's motivation and service orientation made a significant impact on your stay is incredibly rewarding. We appreciate your hope for the continuation of our high standards, and please be assured that we are committed to upholding these standards over time. We look forward to the opportunity of welcoming you back in the future. Warmest regard, Paphatsawan Komarvut Guest Experience
Princess kit
The Level Suite
Stayed in Jun 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The first time they forgot to prepare my birthday cake during my stay but afterwards they apologise and do the bath 🛁 service to prepare a nice service, I love the room is very comfortable and the staff is friendly and good spa service , the afternoon tea set and breakfast in 21st floor is once of my high light to enjoying my stay
Response from Property: Dear Princess kit,Thank you for taking the time to review your stay at Melia Chiang Mai! We would like to extend our sincere apology for initially overlooking your birthday cake but are pleased to hear that our bath service made up for it. We are glad you found the room comfortable and enjoyed the friendly staff, YHI Spa, afternoon tea set, and private breakfast available at the Level Lounge on the 21st floor. Your kind words highlight what we strive to achieve, and we look forward to welcoming you back for another memorable stay.Warmest regards,Lalita de BoerGuest Experience
Guest User
Melia Room
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Breakfast is great but would like to eat walnuts next to almonds and pecans.
Response from Property: Dear Guest, Thank you very much for sharing your wonderful feedback! We are thrilled to hear that you enjoyed your time with us and appreciate your suggestion to include walnuts with almonds and pecans. We will definitely consider this for future enhancements. We look forward to welcoming you back for another great stay! Warmest regards, Paphatsawan Komarvut Guest Experience