Look Luke LightLuxury Apartment (Guangzhou South Railway Station)

Look Luke LightLuxury Apartment (Guangzhou South Railway Station) Reviews

Look Luke LightLuxury Apartment (Guangzhou South Railway Station)

Room 210, 2nd Floor, Zhanchuang Business Center, No. 288 Shixing Avenue South, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
Look Luke LightLuxury Apartment (Guangzhou South Railway Station)
Look Luke LightLuxury Apartment (Guangzhou South Railway Station)Look Luke LightLuxury Apartment (Guangzhou South Railway Station)Look Luke LightLuxury Apartment (Guangzhou South Railway Station)
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Look Luke LightLuxury Apartment (Guangzhou South Railway Station) Guest Reviews

4.5/5
Good
1001 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(1001)
Positive reviews(968)
Reviews with photos/video(161)
Convenient location(141)
Great value for money(101)
Easy to get around(80)
Many amenities(49)
Close to train station(38)
Friendly front desk staff(31)
Perfect for business trips(25)
Loved the night views(4)
Negative reviews(33)
Guest User
Yangcheng Impression Twin Room (High-Def Projection + 180° Scenic Balcony + Washing Machine)
Stayed in Oct 2024
Family
11 review
4.2/5
Very Good
Posted on Dec 7, 2024
Good and convenient location close to Guangzhou South Station, many food stores around, however size of the room and toilet a bit small.
Response from Property: 感謝您抽出寶貴的時間給予我們評價,這對我們來説意義非凡。您的滿意是我們的最大追求,我們將繼續努力,為您提供更好的服務。
Guest User
Elegant Queen Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
goodddd
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Anonymous User
Zhengzheng Rising Business Double Bed Room (Zero Pressure Latex Mattress + Desk + Washing Machine + Panoramic Balcony)
Stayed in Aug 2024
Solo travellers
19 review
4.5/5
Great
Posted on Sep 26, 2024
The room is small but well-equipped. There is a small balcony for washing and drying clothes, which is very convenient. Cleaning can be arranged every day. The front desk lady is also very cute and easy to communicate with. This apartment hotel is worth it.
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review, we are honored and look forward to serving you again!
Anonymous User
Elegant Queen Room
Stayed in Aug 2024
Couples
8 review
3.5/5
Posted on Sep 22, 2024
The price is quite reasonable, and most of the facilities are complete. Although they are useless, at least they are there. The environment is relatively remote, but there is a subway station nearby. If the conditions are better, it is convenient to take a taxi. It is a pity that the sound insulation of the room is not good.
Original TextTranslated by Google
Response from Property: We take your feedback very seriously and understand that this is an unpleasant experience for you. We will immediately address this issue, work hard to correct it, and prepare to provide better service next time. Thank you for your correction.
Guest User
Yangcheng Impression Twin Room (High-Def Projection + 180° Scenic Balcony + Washing Machine)
Stayed in Jul 2024
Travel with friends
3 review
1.5/5
Posted on Sep 3, 2024
I wore trousers on the first night without any problems. On the second night, I wore a skirt and my legs started to break out. The projector on it is not as big as the promotional picture shows, it is very small.
Original TextTranslated by Google
Response from Property: Dear guest, hello, we don’t know what’s going on with the problem you mentioned, but our bed sheets and quilt covers need to be changed and cleaned and disinfected every day. Maybe your skin is not used to it. I’m really sorry. The projection size can be enlarged in the settings. You can consult the front desk. The front desk will serve you tirelessly. We feel very ashamed and are really sorry.
Guest User
Zhengzheng Rising Business Double Bed Room (Zero Pressure Latex Mattress + Desk + Washing Machine + Panoramic Balcony)
Stayed in Jul 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Clean and hygienic, living on the 20th floor is very quiet and convenient for travel, so since I have to stay in Guangzhou for another day, I directly chose to stay in the original room to save the trouble of moving luggage. The boss is very good, he didn't have enough hangers, so he brought them all for me.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us a good review, which means a lot to me. Your satisfaction is our greatest pursuit, and we will continue to work hard to provide you with better service.
Guest User
Elegant Queen Room
Stayed in Aug 2024
Other
1 review
2.5/5
Posted on Sep 18, 2024
Dirty The place where the bath towels are placed is not clean.
Original TextTranslated by Google
Response from Property: We are extremely ashamed of your negative review of us. We appreciate your feedback as it gives us the opportunity to correct errors and improve our service. Hope we can bring you a better experience in the near future.
Guest User
Elegant Queen Room
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 3, 2024
I came here with my friends and booked this place for convenience. It turned out to be unexpectedly good, clean and hygienic, and the front desk was very friendly. There were some things I didn't understand, and the lady at the front desk helped me solve them. Good reviews
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us a good review, which means a lot to me. Your satisfaction is our greatest pursuit, and we will continue to work hard to provide you with better service.
CHAO HUA
Zhengzheng Rising Business Double Bed Room (Zero Pressure Latex Mattress + Desk + Washing Machine + Panoramic Balcony)
Stayed in May 2024
Family
17 review
5.0/5
Outstanding
Posted on Jun 20, 2024
The hotel has an excellent environment, close to Guangzhou South Railway Station. The rooms have balconies and are equipped with washing machines. It is very suitable for self-guided travelers to rest and prepare their luggage temporarily. There is also a supermarket on the second floor of the hotel, which is convenient for purchasing daily necessities.
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review, we are honored and look forward to serving you again!
Anonymous User
Zhengzheng Rising Business Double Bed Room (Zero Pressure Latex Mattress + Desk + Washing Machine + Panoramic Balcony)
Stayed in May 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Not far from Guangzhou South Station, the room is clean and comfortable, the facilities are very new, there is no peculiar smell in the room, and I slept very comfortably all night. An economical and affordable apartment-style B&B, the first choice for business trips and travel to South Station.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us a good review, which means a lot to me. Your satisfaction is our greatest pursuit, and we will continue to work hard to provide you with better service.
Guest User
Elegant Queen Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
It's pretty good. There is a balcony for drying clothes and a washing machine. The only thing is that there is no mirror. Hahaha. The overall feeling is very good, clean and tidy. It is worth staying overnight. There are also many takeaways downstairs, which can be delivered to your door.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us a good review, which means a lot to me. Your satisfaction is our greatest pursuit, and we will continue to work hard to provide you with better service.
Guest User
Zhengzheng Rising Business Double Bed Room (Zero Pressure Latex Mattress + Desk + Washing Machine + Panoramic Balcony)
Stayed in Apr 2024
Couples
8 review
3.1/5
Posted on May 19, 2024
There is a balcony where you can hang clothes, but when I entered, I found that the underwear left by the previous or other guests had not been thrown away. I don't know if they cleaned it carefully. The bathroom is very small and it is not provided with disposable items, so you have to bring your own or buy them at the convenience store downstairs. The merchant gave two bottles of water. There is a shopping mall nearby which is quite good. The refrigerator can be used normally. In general, it is barely acceptable. The price is about the same as the room, so it is acceptable for a temporary stay.
Original TextTranslated by Google
Response from Property: We take your feedback very seriously and understand that this is an unpleasant experience for you. We will immediately address this issue, work hard to correct it, and prepare to provide better service next time. Thank you for your correction.
Costar—
Zhengzheng Rising Business Double Bed Room (Zero Pressure Latex Mattress + Desk + Washing Machine + Panoramic Balcony)
Stayed in Apr 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on May 9, 2024
The room is very well maintained. It's very clean. There's a balcony where you can wash clothes. There's a washing machine. The landlord even specially prepared laundry detergent and put a few extra hangers there. The whole room is very cozy. Anyway, it's far beyond the quality that should be expected for this price. I live on the 20th floor. I can't hear anything once the windows are closed. It's very quiet. There's also a TV in the room. You can watch a lot of TV series for free. I hate the kind that requires you to pay right after you turn it on. This TV is very popular. Hahahahaha. The air conditioning is also good. Anyway, this room is very new. Except for the bathroom being a little small, there are no other problems. And I feel it's very cheap. I originally thought I'd just put up with it for one night, but I didn't expect it to be so much better than expected. I have to give it a five-star rating.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us a good review, which means a lot to me. Your satisfaction is our greatest pursuit, and we will continue to work hard to provide you with better service.
Guest User
Elegant Queen Room
Stayed in Apr 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on May 7, 2024
Very good and clean, 10 minutes walk from the high-speed rail station, easy to get to the station at 6.13 in the morning
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again for business trips or travel! Sincerely look forward to your visit again!
Guest User
Starry Sky Cloudscape Deluxe Double Bed Room (180° Panoramic Balcony + Washing Machine)
Stayed in Mar 2024
Solo travellers
14 review
1.7/5
Posted on May 4, 2024
The room is small, the facilities are old, and the hygiene is not very good. The key is that it is unsafe. I stayed for one night on April 30. The floor was very slippery. It was slippery in the bathroom, and all the tile floors outside, such as the bedside and the door, were slippery! I fell once, and almost fell twice afterwards. I sprained my foot, and my legs and feet were scratched by the door. There were bruises, and my ankle was swollen. It hasn't healed in 5 days. I walk with a limp. This hotel is very unsafe. How is it designed to lay such a life-threatening garbage floor! This holiday is very annoying! I have never given a bad review, but this time it endangers personal safety, so I must speak out. If an elderly person stays here, it will probably be a big deal.
Original TextTranslated by Google
Response from Property: Hello guest, from the pictures you uploaded, the backgrounds of the pictures you took are not the facilities of our hotel, including the quilts, furniture, and floors. The quilts you showed are patterned, but the quilts of our hotel are all white. The style of the furniture is not that of our hotel. The floor you showed is gray, but the floors of our hotel are all bright.
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