Liangzhu Cultural Town, Yuhang District, Hangzhou, Zhejiang, 311113, ChinaView Hotel Details
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Narada Resort & Spa Liangzhu Guest Reviews
4.7/5
Outstanding
1617 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(1617)
Positive reviews(1594)
Reviews with photos/video(477)
Classy environment(413)
Perfect for kids(164)
Great swimming pool(78)
Friendly front desk staff(76)
Tasty food(44)
Has play area for children(31)
Garden view(16)
Negative reviews(23)
Irene O
Guestroom - Double Occupancy
Stayed in Nov 2024
Couples
5 review
4.2/5
Very Good
Posted on Nov 10, 2024
This hotel is set in the heart of the Cultural Village, so it's very convenient for us to visit all the UNESCO World Heritage sites.
For the room, it's rather cold when evening fell and the temperature could not be adjusted.It stayed around 20C degrees.
For the price the hotel is charging per night, it should offer a greater variety of food for the buffet breakfast.
The price in the Chinese restaurant was reasonable and the food was good.
Response from Property: Thank you very much for choosing Narada Resort & Spa Liangzhu. We will improve your breakfast related issues and look forward to your next stay
Guest User
Business Suite
Stayed in Jun 2023
Travel with friends
2 review
4.5/5
Great
Posted on Jun 26, 2023
Wanted to escape for a short staycation. The hotel is well located in a peaceful area and beautiful scenery. The staff was very welcoming and had a fast check in. The room was very nice and well maintained. The overall stone (included shower) was really nice. It’s easy to walk around the lake and enjoy the lotus. The amenities in the room was good with everything you need in hand and nice welcome fruits was a great gesture. Also thoughtful turn down amenities with snacks and drink. Only negative point was the F&B offering, wanted to try the western restaurant however when I asked to see the menu we only saw Asian food (see attached picture), the Chinese food looks good tho. Saw we had in room dining option but no menu in the room and I don’t speak Chinese to call and order. The breakfast had a great selection but quality was not up to expectations but the chef were really great and understood my request.
The overall staff was really nice and always saying hello and smiling which made me feel welcome.
They also have spa and kids playground but I didn’t have a chance to try or check the venue.
I will definitely come back and hope they can improve their western offering.
Response from Property: Dear guest, thank you very much for your suggestions. I have conveyed your opinions to our team and look forward to your providing us with more suggestions to make us better. Wishing you smooth work, happy life, and a good mood every day!
Guest User
Taoyi Double Bed Room
Stayed in Apr 2023
Family
4 review
4.5/5
Great
Posted on Apr 6, 2023
It was a bit of a disappointment as the hotel closed the hot springs just a day before the qinming holidays but there was no information posted regarding this and the reason also seemed ridiculous “ the whether is getting hotter “. It’s starting April and we are still in our jackets. The whole point of booking it was to enjoy the hot springs. Not a great experience
Response from Property: I'm sorry to hear that. But the hot springs is open seasonally, and the hot springs was officially closed on April 3th this year. If you like the hot springs in our hotel, you can check in our hotel again at the beginning of November this year. Very welcome.
Maggie Kay
Standard Room
Stayed in Aug 2022
Couples
3 review
5.0/5
Outstanding
Posted on Aug 14, 2022
Thank you to Hermit and Narada! We had such lovely views of the lake and mountains. Beautiful hotel and spacious rooms with balcony, sitting area, and bath tub. The swimming pool was quite busy but clean and relaxing. The western restaurant serves mostly Chinese cuisine however the breakfast was yummy. There are bikes to rent or buses for a tour through the village. We would come back !
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay in Narada Resort & SPA Liangzhu and giving us full marks. It's a pleasure to learn that you had a pleasant stay and were satisfied with the service of the hotel. We will certainly convey your feedback to other colleagues of the hotel. We looking forward to your visit again. We will continue to provide you with high-quality and sincere services!
Guest User
Taoyi Double Bed Room
Stayed in Jan 2023
Solo travellers
21 review
4.5/5
Great
Posted on Jan 10, 2023
I really nice hotel, I've stayed here twice. Good in room amenities and nice grounds you can wander in. Very pleasant food although there is some disparity between the food pictured on the menu and the dishes. (I ordered egg plant and got duck,) but they changed it and charged my for the dish I'd wanted so no problem in the end
Response from Property: 您好!非常感謝您對酒店的認可與好評,但我們的滿分是5分哦。君瀾一直秉承待客如家人的服務理念,也讓每一位賓客都能享受到我們細緻、周到的服務,並且一直支持我們。在此也祝您與您的家人身體健康,闔家歡樂!
PAT005
Taoyi Double Bed Room
Stayed in Feb 2023
Couples
14 review
5.0/5
Outstanding
Posted on Feb 23, 2023
Perfect and nice hotel for a weekend! Friendly staff!
Response from Property: Thank you for your comments. Welcome to Narada Resort & Spa Liangzhu next time.
Guest User
Suite (2 Beds)
Stayed in Jul 2022
Travel with friends
8 review
4.5/5
Great
Posted on Jul 22, 2022
Great staff!
The exterior of the hotel is beautiful and tranquil.
Response from Property: Dear guests! Thanks very much for choosing to stay at Narada Resort & SPA Liangzhu hotel and sharing your feelings. At the same time, we are also honored to provide you with the best service, and sincerely look forward to your visit again!
Kenzolanzi
Li Jian Double Bed Room
Stayed in Sep 2021
Solo travellers
2 review
4.5/5
Great
Posted on Mar 16, 2022
Overall great place and family friendly. Not crowded during holidays. Great place for a retreat. Lots to do nearby and a great escape out of the city.
Nice bicycles for rental to enjoy the area.
Response from Property: Thank you for your comments and welcome to come again.
Guest User
Taoyi Double Bed Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Overall, it's great. The hotel has a beautiful environment and a strategic location. Jade Bird Market and Meilizhou Church are within walking distance. I also found a welcome snack when I came back from a trip. Although the facilities are a bit old, some areas of the hotel are being upgraded and are not open. But when the children upstairs were noisy, the housekeeper Xiao Hu upgraded us to a room in the middle of the night to prevent us from having a bad rest. The excellent housekeeping service is worthy of praise, but the hotel staff did not seem to have the awareness to help guests with their luggage. In addition, the mattress It’s also a bit too soft, but you can still improve~
Original TextTranslated by Google
Response from Property: 春風十里不如你的滿意,歲月長河不若你的心闔。每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有你們甜美而又温馨的回憶,希望良渚君瀾度假酒店是您回憶裏最温馨的最獨特的那個!常回來看看哦,祝:安好!
Guest User
Standard Room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The hotel environment is very good, surrounded by green trees, the waiters are kind and friendly, the room is very large, and the bathtub is on the balcony. It is a bit like a hot spring hotel. The price increase during the Spring Festival is not outrageous.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Every time you stay is worthy of our efforts, we strive to discover your needs from every detail, and do our best to give you a more comfortable and happier stay experience! Thank you for your affirmation, and all our staff wish you a happy life!
Vivian_hey
Yaoyun Double Bed Suite
Stayed in Feb 2024
Family
13 review
5.0/5
Outstanding
Posted on Feb 14, 2024
This hotel has been in my collection for a long time and it did not disappoint. Although the facilities are under maintenance, the overall environment of the hotel is still very good, the rooms are very comfortable, and the buffet dinner in the Western restaurant is of good quality. The most surprising thing is the environment and supporting facilities of the entire Liangzhu community. Looking forward to coming back after the renovation is complete!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Every time you stay is worthy of our efforts, we strive to discover your needs from every detail, and do our best to give you a more comfortable and happier stay experience! Thank you for your affirmation, and all our staff wish you a happy life!
Guest User
Suite (2 Beds)
Stayed in Feb 2024
Family
11 review
5.0/5
Outstanding
Posted on Feb 22, 2024
I stayed there ten years ago and stayed here again for two nights. The hotel facilities are still relatively well maintained and look relatively new, unlike some hotels that look older over time. The price is not very expensive during the Spring Festival, and the price-performance ratio is very high. I will consider staying there in the future.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Liangzhu Narada Hotel and sharing your stay experience. Your satisfaction is our greatest responsibility and honor. We are committed to providing excellent services to our guests. Your arrival is the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again. Come!
Celine_ich
Yaoyun Double Bed Suite
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The hotel has a beautiful environment, the rooms are clean and tidy, the breakfast is rich, and the dinner order is large and delicious. It is very suitable for traveling with children. I will choose Narada next time🤗🤗🤗
Original TextTranslated by Google
Response from Property: Dear guests, hello! Every time you stay is worthy of our efforts, we strive to discover your needs from every detail, and do our best to give you a more comfortable and happier stay experience! Thank you for your affirmation, and all our staff wish you a happy life!
Guest User
Taoyi Double Bed Room
Stayed in Feb 2024
Family
16 review
4.5/5
Great
Posted on Feb 13, 2024
Liangzhu is very suitable for relaxing. Check in to visit various cultural and historical attractions and works of architectural masters.
Although the hotel's facilities show signs of age, it is still relatively warm and comfortable overall. Garden-like environment, quiet and good air. It was a pleasant stay for two nights during the Spring Festival.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Liangzhu Narada Hotel and sharing your stay experience. Your satisfaction is our greatest responsibility and honor. We are committed to providing excellent services to our guests. Your arrival is the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again. Come!
wudri88
Taoyi Double Bed Room
Stayed in Feb 2024
Family
17 review
4.7/5
Amazing
Posted on Feb 12, 2024
The suite is quite large, with a sofa outside and a bed inside. The room is very clean. The service was very good and the service staff were very polite. Xiao Bao specially sent us to the room and his attitude was very good.
The garden is large, there is water and ducks, it is easy to fall asleep and the air is good. It's a great place for vacation.
Breakfast is more Chinese style with many varieties.
Original TextTranslated by Google
Response from Property: The spring breeze of ten miles is not as satisfying as yours, and the long river of time is not as good as your heart. Every city always has a reason to miss you, every season has scenery that we can’t leave behind, and every hotel has your sweet and warm memories. I hope Liangzhu Narada Resort Hotel will be the warmest one in your memories. The most unique one! Come back often and wish you well!