To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.9
Service3.9
Cleanliness4.2
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All reviews(240)
Positive reviews(224)
Reviews with photos/video(45)
Close to airport(48)
Convenient location(43)
Delicious breakfast(36)
Great value for money(17)
Offers pick-up/drop-offs(10)
Small room size(7)
Convenient public transportation(5)
Perfect for business trips(1)
Negative reviews(16)
Guest User
Double Room
Stayed in Nov 2024
Solo travellers
2 review
4.0/5
Very Good
Posted on Dec 29, 2024
Perfect location for an overnight stay after a late arrival. Room was lovely and clean. Does what it says on the tin.
Rudy
Double Room
Stayed in Jun 2024
Couples
13 review
4.0/5
Very Good
Posted on Jul 12, 2024
Not too far from london heathrow , service fast room ok
Sunil Thomas Vettikombil
Double Room
Stayed in Apr 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Very Nice Hotel and low price. Good quality breakfast and amazing staff
Guest User
Accessible Twin Room
Stayed in Oct 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Good place to stay for business travellers. 5-10 mins bus from H2&3 airport to the hotel.
Guest User
Double Room
Stayed in Feb 2024
Solo travellers
5 review
3.7/5
Posted on Mar 29, 2024
Enough Space with competitive price, 10min bus from Heathrow t2&3. But the light is dark so not clear enough to do things in the eve
Guest User
Twin Room
Stayed in Aug 2024
Solo travellers
1 review
4.5/5
Great
Posted on Sep 22, 2024
Good location clean and tidy room with great shower. Excellent service at check in where there was some confusion over my booking which was related to their system and suitable sorted by reception staff. Good food and bar at acceptable prices 🌹🙏
James Christopher
Double Room
Stayed in Aug 2024
Solo travellers
7 review
1.0/5
Posted on Sep 10, 2024
The room was unusable because the aircon was loudly broken. They said there were no other rooms and agreed to cancel the reservation, so I walked next door to the Marriott. Then they denied my cancellation request in Trip.com.
Response from Property: Dear James Christopher, We apologize for the inconvenience caused by the air conditioning issue. Your feedback is valuable, and we will address this with our team. Kindly note that cancellations are subject to the booking platform's policies. Sincerely, Arabela Contineanu Front Of House Manager
AmyL 94
Double Room
Stayed in Jul 2024
Couples
7 review
4.2/5
Very Good
Posted on Aug 14, 2024
Staff are very helpful, when we first arrived our room smelt strange so they helped us switch rooms with no problems. Location is good. Breakfast is very expensive for what it is, £13.50 for basic fry up and fruit.
Anonymous User
Twin Room
Stayed in May 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Jun 26, 2024
Food is good there
Yu Ken Patrick
Double Room
Stayed in Jul 2024
Family
7 review
2.7/5
Posted on Aug 5, 2024
Average, OK for transit stay. Good price. Good buffet breakfast, room a bit not clean enough.
Alvin Haynes
Double Room
Stayed in May 2024
Business travellers
1 review
3.0/5
Posted on Jun 8, 2024
The room was not as advertised and it was much smaller than advertised. No phone in the room so I had to be walking to front desk to get information . No iron or ironing board in roo. And no safe to secure monies passport etc.
Jan Fraser
Double Room
Stayed in Oct 2024
Solo travellers
3 review
4.5/5
Great
Posted on Dec 16, 2024
A handy hotel for an early flight from Heathrow
Response from Property: Dear Fraser, Thank you for your kind words. We are delighted to hear you enjoyed your stay with us. Kind Regards, Shakeb Rahaman, Guest Relations, Ibis London Heathrow Airport.
Ian
Double Room
Stayed in Mar 2024
Business travellers
16 review
3.5/5
Posted on Apr 21, 2024
Basic hotel with a good location for the airport. You can always walk into Hillingdon if you need restaurants or a pub.
Anonymous User
Twin Room
Stayed in Aug 2023
Travel with friends
1 review
4.5/5
Great
Posted on Sep 29, 2023
It’s very convenient. The breakfast is also very delicious. However the twin room is a little bit small for two people with two large pieces of luggage.
Guest User
Double Room
Stayed in Aug 2023
Solo travellers
10 review
4.5/5
Great
Posted on Sep 23, 2023
Actually had stayed at the other Ibis further down the same road, the room was bigger and the alcohol was far more reasonable in price. The staff seemed more interested in chatting with their colleagues than helping me check in, I had left them earlier and just wanted to check in to my room.
Very frustrating having a poster with a pint and a pizza, and then when I asked for it, we are not doing it...
Check out lady this morning was delightful.