Taste Hotel Heidenheim

Taste Hotel Heidenheim Reviews

Taste Hotel Heidenheim

Friedrich-Pfenning-Straße 30, Heidenheim an der Brenz, 89518, GermanyView Hotel Details
Taste Hotel Heidenheim
Taste Hotel HeidenheimTaste Hotel HeidenheimTaste Hotel Heidenheim
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Taste Hotel Heidenheim Guest Reviews

4/5
Very Good
66 review
Verified reviews
Location4.1
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(66)
Positive reviews(34)
Reviews with photos/video(2)
Negative reviews(6)
Guest User
Standard Double Room
Stayed in Sep 2024
Family
1 review
3.0/5
Posted on Oct 25, 2024
Not bad but not good. Room was not so clean (m&ms and a book under the sofa). You have to ask at réception in the morning if you want your room to be cleaned. They should insist on that when checking in.
Guest User
Standard Double Room
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jul 14, 2024
Nice clean hotel with giant swimming pools. A lot of fun for the family
WTang
Standard Double Room
Stayed in Apr 2023
Business travellers
3 review
4.0/5
Very Good
Posted on Jul 4, 2023
Nice location, close to all spots by foot.
Guest User
Superior Double Room with Balcony and City View
Stayed in Sep 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Dec 16, 2023
The room is large, well decorated, and the view is great! I love the big terrace overlooking the city, it's great! Breakfast was average, but I didn't eat much.
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Guest User
Standard Single Room
Stayed in Apr 2023
Business travellers
5 review
3.0/5
Posted on Jun 15, 2023
The German Town Express Hotel is next to a small water playground. The hotel facilities are simple and the rooms are not big. The window of my room allows me to see the small pasture where the sheep are being herded. The breakfast is much richer than that of ordinary German hotels. It is recommended to stay here.
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XIAMENAMYBAO
Standard Double Room
Stayed in Apr 2024
Business travellers
61 review
5.0/5
Outstanding
Posted on Aug 9, 2024
設施：還行 衞生：乾淨 環境：一般
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Guest User
Stayed in Nov 2024
Other
1.0/5
Posted on Dec 30, 2024
Restaurant closed. Was directed to pool ‘bistro’ which was basically a canteen with everyone in swim wear. Was refused food as I didn’t have a wristband. Reception guy said oh I forgot. Did not offer to get one. Went to have a wine out of the mini bar to find it had already been opened. Back to reception. Explained what I had found. He just sort of shrugged , did not offer a replacement. Terrible facilities. Bad attitude from staff. I got to lots of hotels and this ranks right down the bottom.
Wolfgang-phd
Stayed in May 2024
Business travellers
5.0/5
Outstanding
Posted on Jun 30, 2024
Hotel room was exceptionally clean. The mattress was comfortable, with an abundance of plush pillows. The 3 complimentary meals served were all delicious. My only complaint is that I needed to boil my own cup noodles on Sunday evening because their restaurant is closed for Sunday evenings.
Response from Property: Dear guest, Warm greetings from the Taste Hotel Heidenheim. Thank you for your feedback. Your feedback helps us working with you to become even better hosts every day. Best regards Alexander Wein Operations Manager Taste Hotel Heidenheim
262alexanders
Stayed in Mar 2024
Business travellers
1.0/5
Posted on Apr 10, 2024
Terrible service!!! Arriving to check around 10:30PM a gentleman revived us and his attitude was terrible! The rooms were not clean full of spider webs. Not worth the stay. I also checkout and revived an email that I haven’t checkout! Terrible terrible service. Would not recommend it.
Response from Property: Dear guest, Warm greetings from the Taste Hotel Heidenheim. Please excuse the inconvenience. Thanks to your feedback, I was able to discuss your concerns with my colleagues in the company. Unfortunately, we have no knowledge of which colleague it was or which room you were in. We are always happy when guests tell us about their impressions of us, we can only improve through feedback. Unfortunately we cannot understand your feedback. We would still be happy to welcome you again so that you can get a positive impression of us. Many greetings from the Taste Hotel Heidenheim Thank you
988irisg
Stayed in Nov 2023
Family
5.0/5
Outstanding
Posted on Dec 13, 2023
A very clean and quiet hotel. Breakfast buffet was exceptional. We have stayed here several times now and it never disappoints. The staff is very accommodating and professional. There is a large indoor waterpark next-door, which you can access through a underground passageway. Fantastic for families with children.
Response from Property: Dear guest, Warm greetings from the Taste Hotel Heidenheim. Thank you for your feedback. Your feedback helps us working with you to become even better hosts every day. We are already looking forward to welcoming you again. Best regards Alexander Wein Operations Manager Taste Hotel Heidenheim
Guest User
Stayed in Dec 2022
Business travellers
1.0/5
Posted on Jan 31, 2023
Poor service, long wait at reception for a room, almost 30 minutes. The rooms are not clean, the internet is not good in the rooms, there are no sockets in the night room, the choice of food is very limited and the same every day. not recommended!
Response from Property: Sehr geehrter PashaKK88, Vielen Dank für Ihr Feedback. Für die entstandenen Unannehmlichkeiten möchten wir uns herzlichst entschuldigen. Entsprechend Ihrer Rückmeldung haben wir diese bereits im Team geteilt und werden die entsprechenden Maßnahmen einleiten damit dies nicht so wieder vorkommt. Viele Grüße aus dem Taste Hotel Heidenheim Alexander Wein Operations Manger
Christopher A
Stayed in Mar 2024
Business travellers
3.0/5
Posted on Apr 30, 2024
Unfortunately no greeting from the staff, absolutely no interest in the guest, lots of small children in the hotel, the public swimming pool which you can use is great!, breakfast is good and plentiful, charging 4 euros for half a litre of mineral water in the room is almost extortionate
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Response from Property: Sehr geehrter Christopher, herzliche Grüße aus dem Taste Hotel Heidenheim. Bitte Entschuldigen Sie die Unannehmlichkeiten. Durch Ihr Feedback, konnte ich mit den Kollegen im Haus bereits den Vorfall besprechen. Dies hilft uns dabei, täglich besser zu werden. Vielen Dank Alexander Wein Operations Manager Taste Hotel Heidenheim
Explorer63057668393
Stayed in Mar 2024
Business travellers
4.0/5
Very Good
Posted on Apr 17, 2024
The handicapped accessible room is well equipped, especially the wet area :-) It is also connected to a standard room by a connecting door, ideal for the accompanying person! The staff are very courteous, helpful and solution-oriented.
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Response from Property: Sehr geehrter Explorer, herzliche Grüße aus dem Taste Hotel Heidenheim. Vielen Dank, dass Sie sich die Zeit und die Mühe gemacht haben uns Ihre Eindrücke während des Aufenthaltes zu senden. Es ist unser oberstes Bestreben, uns täglich zu verbessern. Wir würden uns freuen, Sie bald wieder in einem unserer Taste Hotels begrüßen zu dürfen. Viele Grüße Alexander Wein Operations Manager Taste Hotel Heidenheim
Robert N
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Mar 30, 2024
Room. Breakfast. Friendly host. Pool. All in all, it was perfect for us. We drove from Vienna to visit LEGOLAND. Thank you for everything, we will be back. It was recommended to us by friends. And it was perfect.
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Response from Property: Sehr geehrter robertnA985XA, herzliche Grüße aus dem Taste Hotel Heidenheim. Vielen Dank, dass Sie sich die Zeit und die Mühe gemacht haben uns Ihre Eindrücke während des Aufenthaltes zu senden. Es ist unser oberstes Bestreben, uns täglich zu verbessern. Wir würden uns freuen, Sie bald wieder in einem unserer Taste Hotels begrüßen zu dürfen. Viele Grüße Alexander Wein Operations Manager Taste Hotel Heidenheim
Katja G
Stayed in Jan 2024
Family
4.0/5
Very Good
Posted on Feb 17, 2024
A pleasant hotel, good service, everyone very friendly. A varied breakfast buffet. It's a shame that many things (jam, honey, cream cheese) are only available in plastic packaging. The connection to the Hellenstein Aquarena pool is great. Free use of the pool for hotel guests; there is also a great sauna there, but depending on the offer you have to pay for use. In the evening we used the restaurant, and we were very satisfied there too. The rooms are clean, the damp is noticeable in places (bathroom in ground floor room smelled damp), otherwise everything was great. Bathrobes are available for a rental fee. Wonderful for a relaxing weekend, especially for families with children. We would gladly go back.
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Response from Property: Sehr geehrter Gast, herzliche Grüße aus dem Taste Hotel Heidenheim. Vielen Dank, dass Sie sich die Zeit und die Mühe gemacht haben uns Ihre Eindrücke während des Aufenthaltes zu senden. Es ist unser oberstes Bestreben, uns täglich zu verbessern. Wir bedauern das Sie unsere Honig und Marmeladenspender nicht entdeckt haben, diese stehen gleich am Anfang unseres Buffets. Die Portionspackungen bieten wir zusätzlich an um eine größere Auswahl zu bieten, ebenso ist die ,,Marmelade´´in den portions Packungen, eine Zuckerreduzierte. Bzgl. Frischkäse haben wir auch einen offenen im Sortiment, dieser wird aber sehr selten gegessen und die portionierten, haben eine sehr große Nachfrage bei unseren Gästen. Wir würden uns freuen, Sie bald wieder in einem unserer Taste Hotels begrüßen zu dürfen. Viele Grüße Alexander Wein Operations Manager Taste Hotel Heidenheim
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