Team 3, Shangsi Village, Zhangzha Town, Jiuzhaigou, Sichuan, ChinaView Hotel Details
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Jiuzhai Yunshang Guest Reviews
4.7/5
Outstanding
150 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.8
Cleanliness4.8
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All reviews(150)
Positive reviews(148)
Reviews with photos/video(94)
Loved the view(50)
Classy environment(30)
Tasty food(20)
Well designed(18)
Quiet & comfortable(18)
Offers pick-up/drop-offs(11)
Shower difficult to use(9)
Perfect for kids(7)
Negative reviews(2)
Anonymous01
Guestroom - Double Occupancy
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 23, 2024
During my recent stay at this wonderful hotel, I was delighted by the stunning views that greeted me each morning. The scenery was truly a highlight of my visit. The amenities provided were more than sufficient, ensuring a comfortable and enjoyable stay. What truly stood out was the exceptional service; the staff were attentive and always ready to assist with a friendly smile. This hotel offers a memorable experience with its beautiful views and excellent service, making it a great choice for travelers seeking relaxation and comfort.
Response from Property: Thank you very much for your detailed and heartwarming evaluation! Every word of your recognition is like the warm sun in winter, illuminating the direction for us to move forward. The magnificent scenery that delights you every morning is a gift from nature, and I am glad to share this beauty with you. The various facilities carefully prepared by the hotel can add comfort to your journey, and the enthusiastic service of the staff can make you smile, which is our proudest achievement. I look forward to meeting you again in the future and continuing this wonderful relationship. I wish you all the best in the future and always encounter beautiful things!
Guest User
Guestroom - Double Occupancy
Stayed in Sep 2024
Solo travellers
12 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Perfect experience. The staff was immensely helpful with everything. The room was super spacious, bed was comfortable. The view was spectacular and the relaxing surroundings ensured a great night sleep. The hill behind the hotel was a good hike and provided beautiful views. Will definitely stay here again in the future.
Response from Property: Thank you so much for sharing this wonderful experience with us! We are thrilled to hear that you were satisfied with our staff, the spaciousness and comfort of the room, the quality of the bed, as well as the surrounding environment. It's especially gratifying to know that you enjoyed hiking up the hill behind the property and took in the stunning views. There's nothing more pleasing to us than learning that our guests have had a peaceful and delightful night at our place. Your positive feedback is the driving force behind our continuous improvement. We sincerely hope to have the opportunity to welcome you back in the future and look forward to continuing to provide you with exceptional service and memorable experiences. Wishing you all the best, and we hope to see you again soon!
Abel Chan
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Might be one of the best stays we've ever experienced. The service is (without exaggeration) near-perfect and the views were nothing short of magical. Staff & villagers were more than accommodating and we felt sincerely welcomed and fully immersed. Im fact, we preferred our time here over our time spent at the senic park. Would also definitely recommend the horse riding (we got to do ours with 2 beautiful horses, Mo Cha & Red) and having a Tibetan-style dinner from the hotel's kitchen.
Response from Property: Thank you so much for taking the time to share your wonderful experience during your stay with us! It is a great honor to learn that this might be one of the best stays you've ever had. We are delighted to hear about your appreciation of our service and the enchanting views. Our team and the local villagers strive to create a warm and welcoming atmosphere for every visitor, making everyone feel at home, and your kind words serve as the greatest encouragement for us.It is particularly heartening to know that not only did you enjoy the natural beauty, but you also found your time here even more pleasant than at the scenic park. We are also thrilled to hear that you enjoyed the horse riding activity, spending a wonderful time with our two beautiful horses, Mo Cha and Red. Additionally, it’s great to know that the Tibetan-style dinner left a lasting impression on you; these unique experiences are exactly what we aim to offer each of our guests.Your recommendation means a lot to us, and we will continue to work hard to maintain and surpass our current standards, hoping to have the pleasure of welcoming you back in the future. Thank you once again for choosing to stay with us, and we look forward to seeing you soon!
Guest User
Guestroom - Double Occupancy
Stayed in Sep 2024
Family
2 review
4.5/5
Great
Posted on Oct 18, 2024
For a city dweller, this homestay nestled in the mountains was a wonderful escape. The room was comfortable and well equipped, what was most remarkable was the beautiful scenery surrounding the place. Just a short walk away is a plain with horses and cows grazing away peacefully, I wish I spent more time exploring more of the mountains! Service at the home stay was sincere, efficient and well coordinated by Ms 袁琪文 and her staff. The yak noodle soup at breakfast was really delightful and comforting!
6/7
Response from Property: Thank you so much for your wonderful feedback! We're thrilled to hear that our homestay provided a perfect escape from city life. It's great to know that you found the room comfortable and well-equipped, and that the surrounding scenery left a lasting impression.We're glad you had the chance to explore the nearby plains with the peaceful grazing horses and cows. There's always more to discover in the mountains, and we hope you can return to explore further in the future. Your kind words about the service, especially under the coordination of Ms. Yuan Qiwen and her team, mean a lot to us. We're also delighted that you enjoyed the yak noodle soup at breakfast—it's one of our favorites too! Thank you again for choosing our homestay. We look forward to welcoming you back soon for another memorable experience!
Guest User
Guestroom - Double Occupancy
Stayed in Nov 2024
Family
2 review
4.0/5
Very Good
Posted on Dec 31, 2024
The view from the room is great, but the bed doesn't have a heating pad... It's so cold! The food is delicious😋
Prayers, souvenirs, and j horseback riding experience are great🤩!
The bathroom deodorization needs to be improved.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您的入住和反饋!看到您稱讚房間風景、食物和騎馬體驗,我們由衷欣喜,能為您帶來這些美好時刻,我們深感榮幸。對於您提到的缺少暖墊、衞生防臭問題,我們已記錄在案,並安排專人跟進處理,會盡快改善。您的建議是我們進步的動力,期待您再次光臨,我們將竭誠為您服務,為您打造更舒適的住宿體驗!
Guest User
Guestroom - Double Occupancy
Stayed in Nov 2024
Solo travellers
20 review
5.0/5
Outstanding
Posted on Dec 12, 2024
It is like a paradise, quiet, low-key and textured, which is very consistent with Jiuzhaigou. If you come here in the off-season, it is like Tao Yuanming sailing into the Peach Garden. Although there are no peach blossoms, the sacred cows will welcome you on both sides, and the prayer flags will flutter in the wind for you. On the top of the mountain, you will feel like the king of the world. Five-star recommendation.
Original TextTranslated by Google
6/7
Response from Property: Thank you so much for your poetic and high-decibel praise! Being compared to a paradise by you is the highest honor for us. Your delicate and nuanced feeling is like a precise key, directly poking at every ingenuity we have carefully crafted here. The tranquility when crowds are sparse in the off-season, the low-luxury pursuit of quality, and the polished texture in the details all hope that visitors can feel like traveling through time and encounter an exclusive small leisurely world. Imagine that you are like a modern version of Tao Yuanming, leisurely walking here. The sacred cows playfully "greet you" and the prayer flags enthusiastically "dance". The picture becomes vivid~ The moment you reach the top, you will feel like the "King of the World". This heroic realization makes us realize that all our efforts are worth it! We sincerely hope that you will come again and continue to write a happy chapter that is unique to you and here. I hope that this place can be a warm "permanent place" in your heart in the years to come. Thank you again!
Guest User
Guestroom - Double Occupancy
Stayed in Oct 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Arrived too late. I suggest you arrive earlier to experience more. It was very late when we arrived at the hotel. It was a bit cold. The floor heating in the room was turned on early. It was very comfortable. The water pressure was not stable the next morning. Everything else was good. The service of the front desk lady and the restaurant aunt was good.
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Response from Property: 尊敬的客人,真的很開心您在我們民宿度過了還算愉快的時光。感謝您的建議,我們也希望每位客人都能有充足時間體驗這裏的美好。得知地暖讓您暖身,前台小姐姐與餐廳阿姨服務貼心,我們超欣慰。對於水壓不穩的情況,我們已着手檢查維修,避免此類問題。期待您的再次光臨,我們會以更完美的姿態迎接您!
Guest User
Guestroom - Double Occupancy
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Very clean, the service staff is also very good, the scenery is beautiful. It is a different experience from Luneng Town. It feels like you can really walk into the life here. It is quiet and simple.
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6/7
Response from Property: 親愛的客人,感謝您的誇獎!我們一直努力為大家營造乾淨舒適的環境,也很高興服務人員能得到您的認可。這裏的絕美景色和淳樸安靜的氛圍,就是我們想和大家分享的,能讓您體驗到不一樣的生活是我們最開心的事。期待您再次來感受這份美好!💕
Guest User
Guestroom - Double Occupancy
Stayed in Sep 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 15, 2024
******* boutique homestay, the work of a famous designer, the room is very large, you can enjoy the unbeatable mountain view in the room, it is a good place to drink tea and relax. In half a month, the colorful forest will shine, and the homestay will usher in the best autumn colors, which is very worth looking forward to. The homestay service is very good, proactive service, adding WeChat group, timely response, and responsiveness. Because of feeling unwell in Jiuzhaigou, we decided to return early. The housekeeper was very considerate of us and handled the order cancellation procedures. Because of the high-speed rail at night, we were allowed to check out late. This kind of good homestay that considers customers is trustworthy and sincere. I give you a thumbs up. Overall, five-star praise
Original TextTranslated by Google
6/12
Response from Property: Thank you very much for giving such a high rating to our ******* Boutique B&B! We are honored to hear that you were satisfied with our design, room size, and unparalleled mountain views. As you said, this is truly the perfect place to relax with a cup of tea and enjoy some quiet time. We are also very much looking forward to the best autumn colors to come, when the beautiful scenery of colorful forests will leave an unforgettable impression on every visitor. We are pleased to hear that you are satisfied with the service we provided. Proactive service, quick response and meticulous care are the service concepts we have always adhered to. Upon learning that you encountered physical discomfort during the trip, we took immediate action to help you handle the cancellation of your order and flexibly adjusted the check-out time based on your actual situation to ensure that you can arrange your return plan more calmly. Being able to bring you convenience and peace of mind is what drives our work. Your trust and support for us are our most valuable wealth. Your affirmation is not only a recognition of our work, but also a source of strength that inspires us to make continuous progress and provide better services. Thank you again for choosing us and giving us a five-star review. We sincerely hope to have the opportunity to welcome you again in the future!
Zuikudemengwy
Stayed in Sep 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The room is very clean, very convenient for family outings, the environment is very good, the air is good, and it feels like standing on the top of a mountain, overlooking all the mountains! The front desk lady and all the service staff are very enthusiastic. When it's cold, you can sit around the fire, and there are many snacks for free. Ethnic costumes are also free to wear and take photos! Of course, you can take photos for free! There are also small gifts for us after checking out! Thank you 🙏🏻
Original TextTranslated by Google
Response from Property: We are very happy to hear your satisfactory feedback about our hotel! We are always committed to providing the best service and experience to every guest. Judging from your description, our cleaning team has indeed kept the room clean to a high standard; at the same time, we are also very pleased to know that the hotel's location and the surrounding natural environment make you feel relaxed and happy, as if you are in the mountains top. What's even more gratifying is that you spoke highly of our staff, which is one of our goals - to ensure that every guest feels the warmth and friendliness from our team. The specially mentioned winter fire-warming activities, coupled with the free local snacks, seem to make your stay more warm and comfortable. In addition, being able to take photos in national costumes not only adds to the fun, but also becomes a window to understand local culture. Finally, we are honored to send you a small token of appreciation as you leave. Thank you again for your affirmation and support, and I hope to have the opportunity to welcome you again in the future! Wish you a happy life!
June Wang (China)
Guestroom - Double Occupancy
Stayed in Sep 2024
Couples
3 review
4.7/5
Amazing
Posted on Oct 27, 2024
The room is spacious, the bed and pillows are very comfortable, and it is very clean. We stayed for 2 days. Fruits and minibar drinks were provided every day, as well as automatic eye masks. The waitress was very enthusiastic and attentive, making the guests feel at home. .
But there are also areas that should be improved, such as: there is a laundry service but no iron, the water flow in the toilet shower and bathtub is very slow, and the restaurant with a view has limited seats.
Overall, if you are looking for a quiet accommodation surrounded by beautiful scenery, this is a very good choice.
Facilities: Except for the lack of iron, everything else is good. It's just that there is no elevator and it is not suitable for the elderly.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to share your stay experience! We're glad to hear that you were satisfied with the room's spaciousness, bed comfort and cleanliness, and appreciated details such as the daily fresh fruit, minibar drinks and automatic heating eye masks. The warm service of the waiters makes you feel like home, which is our greatest encouragement. Regarding your suggestions for improvement, we will immediately consider introducing ironing services to meet the needs of more guests; we will also check and optimize the bathroom facilities, especially the water flow of the shower facilities, to ensure that every guest can enjoy a better experience. A comfortable bathing experience. Regarding the issue of limited viewing seats in the restaurant, we will explore solutions and strive to allow more guests to enjoy the beautiful view while dining. Finally, we are very sorry for the inconvenience caused to elderly guests due to the lack of elevators. We will carefully record this and consider it in future planning. Overall, it is a great recognition for us to receive your evaluation of "a very good accommodation choice". We look forward to having the opportunity to serve you again in the future! Thank you again for your valuable feedback and wish you all the best!
Tiantian317
Guestroom - 4-Person Occupancy
Stayed in Sep 2024
Travel with friends
34 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The room design is very unique, worthy of being a designer hotel. The room is also very clean. The most important thing is that the service here is very good, every staff is very patient and has a very good attitude. The food in this folk restaurant is also very delicious. The Cordyceps Beef Hot Pot, the ingredients are very fresh. I will come again next time. I strongly recommend friends to stay in this hotel.
Original TextTranslated by Google
Response from Property: Thank you very much for your wonderful review! We're glad you enjoyed our unique design and clean, comfortable rooms. What makes us even more honored is your recognition of our service and your love for the food, especially the Cordyceps Beef Hot Pot. Your satisfaction is our greatest motivation. We look forward to welcoming you again in the near future and thank you so much for recommending us to your friends! Wish you all the best!
Kyle80
Guestroom - 4-Person Occupancy
Stayed in Sep 2024
Family
30 review
3.7/5
Posted on Oct 5, 2024
The room is very distinctive, the service is professional, and the dishes in the restaurant are delicious; but the facilities in the room are hard to describe. The sink is set up very unreasonably. Because the faucet is too high and the edge of the sink is very wide, if you turn it on low, the water will flow all over the floor, and if you turn it on high, it will easily splash all over you; the shower head in the bathroom actually fell off by itself when I was taking a shower.
Original TextTranslated by Google
Response from Property: Dear guest, we are very grateful for your recognition of our room features, services and dishes. This is a great encouragement to our team. At the same time, we sincerely apologize for the inconvenience caused to you by the room facilities. Regarding the problems with the sink and shower head, we have quickly notified the maintenance department to conduct a comprehensive inspection and rectification. We will subsequently investigate and optimize the relevant facilities in all rooms to prevent this kind of situation from happening again. We will continue to work hard to improve every detail and look forward to your visit again. I believe we will bring you a better stay experience by then.
Guest User
Guestroom - Double Occupancy
Stayed in Aug 2024
Couples
20 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The hotel is built on the hillside. When you step into the hotel, you will be amazed by the environment. There is no obstruction in the clouds and mist. Going up the mountain from the hotel, you can see herds of cattle and sheep on the ******* grassland, the alpine canyon in the distance, and the alpine meadow under your feet. It is very beautiful. There is a beautiful lady named Yuan Qiwen in the hotel. She is considerate and enthusiastic. She took us to the meadow and took many beautiful photos.
Original TextTranslated by Google
Response from Property: Thank you very much for your high evaluation and praise of our hotel! Your satisfaction is our greatest motivation, and we will continue to work hard to provide every guest with better service.
Thank you especially for your praise of Yuan Qiwen. We will convey your affirmation to her and encourage her to continue to maintain a good working attitude.
If you have any other needs or suggestions, please feel free to let us know, and we will try our best to meet your requirements.
Thank you again for your visit, and look forward to your coming again, and wish you a happy life!
kathma
Guestroom - Double Occupancy
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 28, 2024
The room is very unique. The scenery is also good. The service is very thoughtful. Thanks to Miss Yuan Qiwen and Miss Hu Xiaoqin for their thoughtful service.
Original TextTranslated by Google
6/9
Response from Property: 非常感謝您對我們酒店的喜愛和讚揚!我們一直致力於為每一位客人提供獨特而舒適的住宿體驗,很高興我們的努力得到了您的認可。袁琪文和胡小琴小姐姐的貼心服務是我們民宿的驕傲,我們會將您的表揚傳達給她們,並鼓勵她們繼續保持。如果您有任何其他需求或建議,歡迎隨時向我們提出,我們會盡力滿足您的要求,讓您的下次入住更加完美。再次感謝您的光臨,期待您的再次到來!