Guest User
December 10, 2024
Car park was free to Guests despite other reviews. Hotel tired needing a re-fit, not very clean generally. Bar area has threadbare, dirty and ripped seating. Bathroom basic with very deep bath, difficult and unsafe to climb into. Issues I had raised but not dealt with re additional towels and broken towl rail.Route down side of Hotel to DLR is not well lit with uneven flags, lethal at night.Ran out of Hot Food at Breakfast on Sunday, long queue formed for 10-15 mins waiting for Chefs to replenish. Food when arrived was good but sausages seemed different to usual, cheaper quality. The usual good choice of Hot and Cold food. Seems that we have to pay the Premium price for what used to be the 'Normal'. Basic price room is now sub-standard although bed still comfy.