No. 14-16, Praca Ponte E Horta, Macau, Macau Peninsula, Macau, ChinaView Hotel Details
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Macau Hotel S Guest Reviews
4.5/5
Great
2706 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(2706)
Positive reviews(2596)
Reviews with photos/video(895)
Average sound insulation(106)
Friendly front desk staff(105)
Well designed(98)
Close to scenic area(86)
Nice sea view(44)
Convenient public transportation(35)
Tasty coffee(20)
Negative reviews(110)
Iris BE Yeoh
Superior Triple
Stayed in Nov 2024
Family
5 review
4.0/5
Very Good
Posted on Dec 28, 2024
TQ for the feee upgrade to Deluxe Suite, instantly recommend our friend who wish to travel Macau soon !
6/10
Response from Property: Dear Guest: Thank you for your comments. If you have any questions during your staying, you can call the front desk at any time and our housekeeper will serve you in a timely manner.Your valuable opinions are very important to us. I will inform the department of your opinions to improve our service quality.Thank you for staying with us, and we look forward to another chance to serve you.
Ching Hui Su
Standard Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Overall, we really enjoyed our experience here! The facilities were great - we really took advantage of the free water cooler in the lobby. Really liked that they provided coffee and apples in the rooms too, on top of all the pillows and blankets! The service is fantastic too - Erica and KaYee were really nice and helpful, whether it came to adding an extra bed or where to get good cheap food nearby. The art is also just really cool - it’s everywhere - and they’ve even got QR codes for you to scan if you’re further interested in the work and artist. 10/10 would recommend to stay. We will come back if we come Macao again. Cheers!
Response from Property: Dear Guest,Thank you for choose to stay at Macao Hotel S !Hotel S is a boutique (cultural creation) through the art of cultural elements in the hotel space, facilities, equipment and service projects, trying to create customers in the hotel cultural experience.We look forward to seeing you on your next trip to Macau! Happy every day!
KS_G
Room S
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Nov 30, 2024
The hotel location is good. Walking distance (about 10 minutes) to the places of interest and bus stop. Food and supermarkets can easily be found in hotel surroundings. Staff are courtesy and helpful.
Response from Property: Dear Guest: Glad that you choose to stay at Macao Hotel S ! Our hotel is located in a prosperous area and the transportation is convenient;It's only ten-minute walk to the Ruínas de São Paulo. and ten-minute walk to the New Yaohan. You can enjoy your shopping and visiting attractions. Looking forward to your stay again! Happy every day!
Win_gabe
Standard Room
Stayed in Sep 2024
Couples
1 review
4.5/5
Great
Posted on Oct 17, 2024
As we booked the room on-day, so no more double bed was available. Other than that, I still recommend this hotel in terms of the room size and cleanliness. Also, the hotel has different artistic features to make it special from the others with same price.
Response from Property: Dear Guest,Thank you for choose to stay at Macao Hotel S !Hotel S is a boutique (cultural creation) through the art of cultural elements in the hotel space, facilities, equipment and service projects, trying to create customers in the hotel cultural experience.We look forward to seeing you on your next trip to Macau! Happy every day!
Anonymous User
Standard Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The hotel is cute the room is good, very very good service staff is very helpful, it is close to many restaurants and there is 7-11 Supermarket near the hotel convenient transportation very impressed. 😊
If I have a chance to go to Macau again I will definitely stay again. ❤️
Response from Property: Dear Guest,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Macau!
Guest User
Superior Triple
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Clean room and quality service for guests. Definitely recommend Ms. Emily, English-speaking and friendly staff.
Response from Property: Dear Guest: Thank you so much for your good review of our hotel. We will work harder and harder to live up to every good review. Thank you again for your affirmation of our hotel. We look forward you will stay in our hotel again. Happy every day!
Joy Maria
Room Art
Stayed in May 2024
Travel with friends
1 review
3.0/5
Posted on Jul 1, 2024
Check in took so long. I booked the room under my name and added my friend as another guest. But my name does'nt appear in their sytem. It took a while before they told me that they still need the ID of my friend to be able to check in. They have limited staffs who can communicate in English. The room i booked is not the same as the room that was given to us. The bathroom shower cannot be controlled. It's either too hot or too cold and you need to hold the shower when you bath because it cannot be adjusted. The hotel is newly renovated and the design of the room is actually pretty nice but it is small and not spacious.
Response from Property: Dear Guest,Thank you for your comments. I apologize for the problems that you encountered during your last stay. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality.Thank you for staying with us, and we look forward to another chance to serve you.
maher
Standard Room
Stayed in May 2024
Business travellers
17 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Macau hotel S is really wonderful and very clean , Good located location , it’s nice place to stay 😉
Response from Property: Dear Guest,Thank you for choose to stay at Macao Hotel S !Hotel S is a boutique (cultural creation) through the art of cultural elements in the hotel space, facilities, equipment and service projects, trying to create customers in the hotel cultural experience.We look forward to seeing you on your next trip to Macau! Happy every day!
Kim Kia Blue
Standard Room
Stayed in May 2024
Solo travellers
21 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The room was cozy and clean. Hallways are clean and smelled fresh. I love the number light at the foot of the door. The front desk staff are very helpful. I had many questions and they helped with all. The room was not noisy. I could not hear anyone in their rooms.
The hotel is about 10 minutes away from the Senado Square and about 15/ 20 minutes from the Grand Lisboa. You can take the MT4 bus from the 7eleven near the hotel to see the Venetian, Studio City and other attractions in that area.
If you get to the hotel before check in time, you can store your bags and go tour around until it’s time.
6/10
Response from Property: Dear Guest,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Macau!
Anonymous User
Room S
Stayed in Nov 2024
Family
1 review
3.5/5
Posted on Dec 16, 2024
Location and room size are ok. However, there’s an issue with the noise as you can hear next door tv sound and people talking and closing doors in the corridor
Response from Property: Dear Guest,Thank you for your comments. I apologize for the problems that you encountered during your last stay. Hotel can provide ear plugs for some guests who are light sleepers.Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality.Thank you for staying with us, and we look forward to another chance to serve you.
Mankuan Michael
Standard Room
Stayed in Nov 2024
Solo travellers
3 review
4.7/5
Amazing
Posted on Dec 13, 2024
It is amazing that this is a real full service hotel at this price. Some of the hotel guests were noisy vacationers. While this is not really the hotel's fault, perhaps signs could be posted to remind guests that some need more sleep than others, particularly after midnight. Nevertheless Hotel S was a great deal.
Response from Property: Dear Guest: Thank you so much for your good review of our hotel. We will work harder and harder to live up to every good review. Thank you again for your affirmation of our hotel. We look forward you will stay in our hotel again. Happy every day!
Osaka Chan
Superior Triple
Stayed in May 2024
Couples
29 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Worth the value to stay in this boutique hotel. The room is well equipped with all the amenities and a Nespresso machine. Walking distance to all the attractioms. Can take the free shuttle buses from ferry terminal and reach porte 16 hotel within 10mins by walk to this premise.
6/7
Response from Property: Dear Guest: Glad that you choose to stay at Macao Hotel S ! Our hotel is located in a prosperous area and the transportation is convenient;It's only ten-minute walk to the Ruínas de São Paulo. and ten-minute walk to the New Yaohan. You can enjoy your shopping and visiting attractions. Looking forward to your stay again! Happy every day!
Totsaporn
Standard Room
Stayed in Sep 2024
Business travellers
6 review
4.0/5
Very Good
Posted on Oct 19, 2024
Good coffee and nice
Response from Property: Dear Guest: Thank you so much for your good review of our hotel. We will work harder and harder to live up to every good review. Thank you again for your affirmation of our hotel. We look forward you will stay in our hotel again. Happy every day!
Anonymous User
Standard Room
Stayed in Nov 2024
Family
4 review
4.7/5
Amazing
Posted on Dec 9, 2024
The location of the hotel is quite good, close to some of the attractions, but some of them require public transportation. The hotel service was also good, and the hotel concept was very creative.
Response from Property: Dear Guest: Glad that you choose to stay at Macao Hotel S ! Our hotel is located in a prosperous area and the transportation is convenient;It's only ten-minute walk to the Ruínas de São Paulo. and ten-minute walk to the New Yaohan. You can enjoy your shopping and visiting attractions. Looking forward to your stay again! Happy every day!
Onigiri
Superior Triple
Stayed in May 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Jun 13, 2024
The room was done up for 3 guests, with 1 person sleeping on the sofa. There are ample cushions and the room is spacious.
Response from Property: Dear Guest,Thank you for choose to stay at Macao Hotel S !Hotel S is a boutique (cultural creation) through the art of cultural elements in the hotel space, facilities, equipment and service projects, trying to create customers in the hotel cultural experience.We look forward to seeing you on your next trip to Macau! Happy every day!