Soneva Jani

Soneva Jani Reviews

Soneva Jani

Island, Medhufaru, Noonu Atoll, 20001, MaldivesView Hotel Details
Soneva Jani
Soneva JaniSoneva JaniSoneva Jani
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Soneva Jani Guest Reviews

4.7/5
Amazing
56 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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Positive reviews(46)
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Negative reviews(6)
Anonymous User
1 Bedroom Water Retreat with Slide
Stayed in May 2023
Couples
23 review
5.0/5
Outstanding
Posted on Jun 27, 2023
First time in Maldives, must go once in the life time, nice host, perfect place for vacation!!!
Sonevalove
1 Bedroom Water Retreat with Slide
Stayed in Nov 2023
Travel with friends
28 review
5.0/5
Outstanding
Posted on Dec 9, 2023
It was by far the best place I've ever stayed! Everything was great and it was a place I definitely wanted to go to at least once in my life! I made a wonderful memory by booking a drone!
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ZhangshiyiVera
1 Bedroom Water Reserve with Slide
Stayed in Sep 2023
Solo travellers
34 review
5.0/5
Outstanding
Posted on Dec 19, 2023
The scenery is beautiful and the environment is good. The second phase is newer. The supporting facilities in the whole room are very good. I like to play on the water slide. 🛝 If you move the roof, you can see the starry sky. Under the transparent glass of the dining table, you can directly see the small fish in the sea. The restaurant on the island is basically the main restaurant. It is delicious. I highly recommend the chicken with coriander. Soup, vegetable fried rice, free self-service ice cream, various flavors are delicious, Japanese food, etc. I am not used to the sea activities. The activities are basically the same here. I did snorkeling, deep and shallow, chasing dolphins...Seebob
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6/13
Emozailingchen
1 Bedroom Water Retreat with Slide
Stayed in Aug 2023
Family
10 review
1.0/5
Posted on Sep 14, 2023
Don’t come to Soneva Jani!!! So disappointed in this island. The color of the sea water is not as good as that of Xiao Four Seasons (the last picture is the sea of ​​Xiao Four Seasons) and it cannot reach the level of 7 Star Island! ! It’s just a slide marketing gimmick. The second phase of the water house is full of seaweed! There were no fish, so snorkeling was lonely. I spent 150,000 to see Seaweed... It was said to be the largest children's club but it was under renovation. The sheets were dirty, disgusting. There was a strange noise in the house in the early morning, and the water pump broke down in the middle of the night. It was so noisy that I couldn't sleep. There is nothing interesting about this island. It cost 830 US dollars to charter a boat for sea fishing. I didn’t catch a single fish, so I had the nerve to charge. Because of their environmental protection concept. Use fake bait for sea fishing. The housekeeper Assadh was also unenthusiastic and didn't even apologize for going through this.
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agus
1 Bedroom Water Reserve with Slide
Stayed in Aug 2023
Business travellers
36 review
5.0/5
Outstanding
Posted on Oct 1, 2023
A very luxurious and spacious hotel suitable for families......
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Guest User
1 Bedroom Water Retreat with Slide
Stayed in Apr 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jun 5, 2023
The room is super clean, and the housekeeping is very attentive. The housekeeper is very good and can speak a little Chinese, and the locals are very enthusiastic. Dining is also very good
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6/10
Response from Property: Dear Guest, Greetings from Soneva Jani Resort! We are happy to receive your feedback on your stay! Soneva Jani's team of dedicated butlers strive to create an unforgettable experience for each guest, and we are honored to hear that you are satisfied with this, and we are especially encouraged by your comments on your dining experience! We eagerly look forward to having the opportunity to welcome you back in the near future and once again to provide you with an even more extraordinary and memorable experience! Best Regards General Manager Eddie Teh
Guest User
1 Bedroom Water Retreat with Slide
Stayed in Apr 2023
Couples
3 review
5.0/5
Outstanding
Posted on May 10, 2023
The room is very good, the scenery is very beautiful, the only regret is that my wife and I can't swim, and we didn't dare to play too much on the slide, but it is really beautiful. If you are afraid of seasickness, you must prepare seasickness medicine. It will be very hot, luck is better and a Chinese housekeeper is assigned. She introduced that her surname is Jiang, but some people say her surname is Jiang... 🫢 It is presumptuous, but I am still very grateful to her, our honeymoon trip was so simple and smooth with her, The other staff members are also very enthusiastic. They will basically meet your needs. If the room is not full, you can ask for suggestions to live together in Phase 1 and Phase 2. Hahaha. It’s a pity that the dolphins are not active this month, Blue Tears It's November, but Jani is a resort worth visiting. Thank you for your company. The chef is also very caring and can communicate. Special reminder, their ice cream is self-service 24 hours a day, the milk tea on the left in the second row is delicious, and the one on the right is forgotten, but it is also delicious when mixed together! !
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Response from Property: Dear Mr. xx/ Ms. xx (Dear Mr XX/ Ms XX ), sincere greetings from Soneva Jani! We are honored to hear that you had a great holiday here. At the same time, the beautiful and pleasant scenery and the warm and thoughtful staff add a touch of color to your journey. We will share your sincere evaluation with JIANG and other staff who provided warm service to you and your family during your stay. Unfortunately, your wish to see the dolphins and their bioluminescence, which is usually only available in November, was not fulfilled on this trip. Still, we hope you enjoy the trip, and the 24-hour ice cream parlor is one of the highlights. Finally, my team and I look forward to your return for another unforgettable experience. Best regards!
Guest User
1 Bedroom Water Retreat with Slide
Stayed in Jun 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Booked for a friend, should be good
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Response from Property: Dear baobeiji,Greetings from Soneva Jani Resort.Thank you for choosing our resort for your friend, We make sure they will have a most comfortable and memorable stay with us.
KO Chieh
1 Bedroom Water Retreat with Slide
Stayed in Dec 2022
Family
3 review
5.0/5
Outstanding
Posted on Feb 24, 2023
The only means of transportation is to take a seaplane to stay in the natural scenery and enjoy the natural facilities. Very high-end vacation mode to experience the high-end life and enjoy the short time well🥰
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Benbendewo
1 Bedroom Water Retreat with Slide
Stayed in May 2022
Family
26 review
1.0/5
Posted on Jun 30, 2022
I can't describe my disappointment in booking on Ctrip. The water flight is at my own expense, and it is not in the booking instructions for the room type I booked. If you are over 12 years old, the water flight is a full ticket. This is a very large fee. Knowing that children under the age of 15 are free, I chose 3 people to stay at the time of booking, and the room type I chose is non-cancellable. As a result, two adults stayed in one room for a night originally 157,000, and the price of 3 people was 18,500, which was nearly 3,000 more. Later, I booked 2 rooms and 3 nights, and the loss was nearly 20,000. I contacted Ctrip customer service and hoped to revise the order. Ctrip negotiated with the hotel and could only bear the loss. I didn't expect to make it worse, when I ended the trip and settled the bill at the hotel, I found that the hotel charged another child's stay fee of $200 a night for a child, which added another $400 to each room, and one of the children was only 2 years old. , the key is to choose 3 adults to stay in one room when Ctrip booked. Originally, children were free. We paid the adult fee, and the hotel charged another fee, which is really incomprehensible. Are hotel travelers a leek? Cut one crop after another 😡
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Response from Property: Thank you for taking time to share your experience below. Although the experience regarding the charges was not positive, we would like to highlight some areas for reference. The charges irrespective of booking channel are stated clearly on the C-Trip’s website under the hotel information. As a resort we do review and update all our policies and charges periodically so that the guests receive the latest information every time. With regards to the seaplane transfers there is an additional cost as they are owned and operated by a third-party company and charge according to age as a standard practice in aviation.
Yueshisiwensisi
1 Bedroom Water Retreat with Slide
Stayed in Apr 2023
Couples
10 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Apart from being expensive, this hotel will not disappoint
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Response from Property: Sincere greetings from Soneva Jani! Thank you very much for sharing this nearly perfect travel experience with us! We are honored that your stay could meet your expectations and that you and your family had a wonderful time here. My team and I are enthusiastically looking forward to your next visit! Regards, Eddie
Guest User
1 Bedroom Water Retreat with Slide
Stayed in Dec 2022
Family
8 review
5.0/5
Outstanding
Posted on Jan 26, 2023
Very memorable experience will definitely come again
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Venture54817558422
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 7, 2024
인생 최고의 숙소였습니다. 천국이 있다면? 이런 곳일까 생각듭니다. 서비스, 청결, 음식 모두 만족스럽습니다. 특히 cindy 버틀러의 케어가 완벽했습니다! 소네바에 도착하기 전부터 일정을 완벽하게 짜서 우리 취향에 맞는 최고의 경험을 하게 만들어주었습니다. cindy의 친절함이 빛 났습니다. 충분한 서비스로 인해 소네바가 더 좋아보였습니다. 허니문 여행으로 소네바는 최고의 선택입니다. It was the best accommodation in my life. What if there was a heaven? I think it would be like this. The service, cleanliness, and food were all satisfactory. Especially, the care of the cindy Butler was perfect! Even before we arrived at Soneva, she organized the schedule perfectly and made us have the best experience that fits our taste. Cindy's kindness shone. For a honeymoon trip, Soneva is the best choice.
6/10
Response from Property: Dear lee, Greetings from Soneva Jani Resort! Thank you for sharing such a glowing review of your recent stay at Soneva. It is truly heartwarming to hear that your time with us felt like heaven on earth and that you consider Soneva the best choice for your honeymoon. I am especially delighted to hear about Cindy's exceptional care and the way she ensured every detail of your trip was perfectly tailored to your preferences even before your arrival. Her dedication and warmth embody the true spirit of Soneva, and I will personally share your kind words with her—it will mean so much to her. Your satisfaction with our service, cleanliness, and culinary offerings reaffirms our commitment to creating unforgettable experiences for our guests. It was a privilege to host you for such a special occasion, and we are honored to have been a part of your beautiful journey. We can’t wait to welcome you back for another exceptional stay. Warm regards, Karin van Zyl General Manager Soneva Jani
DayTrip818953
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 11, 2024
First I would highly skipping the tour to the ECO trash yard. The island is HUGE and not as well manicured like Four Seasons Landaa or Joali, but it has its own special charm to it. Snorkeling is not its forte either. Now on to the good side of Soneva Jani. The lagoon is calm and very relaxing. The highlight is the resort room (villa 88)being extremely spacious and very well appointed. The slide was extremely exhilarating. The restaurants are great and setting is wonderful. I do have to point out the wood plank flooring at The Director’s Cut restaurant annoyingly vibrates whenever people walk by and need to be corrected, but the food was wonderful. Don’t miss the Thai Crab Omelette at breakfast. Lastly, the people are super super nice. Our butler Kelly was extremely friendly and helpful. We will go back again to Soneva Jani just for her exceptional service. She’s a great asset to Soneva Jani. Jay
6/7
Response from Property: Dear DayTrip818953, Greetings from Soneva Jani Resort! Thank you for taking the time to share your detailed feedback about your recent stay at Soneva Jani. It brings me immense joy to learn that you had a memorable experience and found many aspects of your stay to be enjoyable. I’m delighted that you appreciated the calmness of our lagoon, the exhilarating villa slide, and the spaciousness of Villa 88. It’s wonderful to know that the Thai Crab Omelette at breakfast was a highlight for you, and I’ll be sure to share your kind words with our culinary team. Your feedback regarding The Director’s Cut restaurant flooring has been noted, and I’ll personally ensure this matter is reviewed for improvement. We’re grateful for your honest observations about the eco-tour and the island's natural charm; we aim to offer unique experiences that celebrate the beauty of our environment while remaining true to our ethos. Above all, I’m thrilled to hear your praises for Kelly. She is indeed an invaluable member of our team, and your kind words will mean so much to her. Exceptional service is at the heart of everything we do, and I’m glad Kelly’s efforts made your stay extra special. We look forward to welcoming you back to Soneva Jani in the future for another unforgettable stay. Warm regards, Karin van Zyl General Manager Soneva Jani
KANG E
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 2, 2024
Gotta be Soneva Jani if you are going to the Maldives! 1. Food: absolutely perfect. Tastes perfect. Quality control is great, all the staff at each food session (e.g.salad, cold bar, noodle etc) so professional and seemed to love their jobs. 2. Unique villa: the interior and exterior of the resort is something different from other Maldives resorts. Very natural, still luxurious, spacious, clean. House keeping team is amazing. 3. Eco-friendly: I learned so much from how the resort is trying its best for sustainability. Was very impressed with their efforts in recycling and reusing materials into actual crafting, making parts of the villas and small stuff like glass cups 4. Friendly and professional staff: all the staff very friendly, experienced, professional. Nothing to ask for more 5. My barefoot guardian Cindy: Cindy was someone who is exceptionally professional, who knows what she is doing, warm hearted. She made our vacation so special. It was the dream come true at Soneva Jani with Cindy’s help. Everything went so smoothly as she arranged things right. Everything was ready even before I ask. It was a 17hr flight from the US to Singapore then another 4-5hr to Male. Flight schedules were so harsh for me and my husband. But we are definitely going back because Soneva Jani and Cindy made everything so perfect.
Response from Property: Dear Eleana K, Greetings from Soneva Jani Resort! Thank you for sharing such a glowing review of your recent stay at Soneva Jani. It brings us immense joy to know that your experience with us exceeded expectations and left such a lasting impression. We are thrilled to hear that you enjoyed the exceptional quality of our food, the unique and sustainable design of our villas, and the professionalism of our team. Your recognition of our efforts toward sustainability is deeply appreciated—it is at the heart of everything we do at Soneva. A special thank you for highlighting the incredible service provided by Cindy. She is indeed a shining star in our team, and we are so pleased to hear that her care and attention made your vacation truly memorable. Your kind words will be shared with her and the entire team as encouragement to continue delivering excellence. Despite the long journey from the US, we are delighted to know that your experience was well worth the effort and that you are planning to visit us again. We eagerly look forward to welcoming you back to your Soneva Jani home for another unforgettable stay. Warm regards, Karin van Zyl General Manager Soneva Jani
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