Shangri-La Qingyu·Jianshan Guipu Manor (Napahai Scenic Area Branch) Reviews

All i can say this hotel is very perfect stay for our Yunnan trip! This hotel truly exceeded all our expectations! From the moment we arrived, we were impressed by its cleanliness and the warm, friendly atmosphere created by the staff. The service is nothing short of excellent—they even offer complimentary pick-up and drop-off to the train station, which made our journey so much easier. The hotel provides everything you need for a comfortable and luxurious stay. The room is spacious, with a big TV screen and a cozy sofa for relaxation. The thoughtful amenities include a heated floor and bed, which were perfect for the cold weather. Even the toilet seat has a heater and a bidet, making it incredibly convenient and comfortable. They also provide additional oxygen in the room—a great touch, especially for those who might feel the effects of high altitude. The views from the hotel are absolutely breathtaking! Imagine waking up to stunning mountain scenery, lush green grasslands, and sheep grazing peacefully—it’s like a dream come true. To make our stay even more special, they upgraded our room for free to one with a luxurious bathtub! For Muslim travelers, this hotel is incredibly accommodating—they provided us with a delicious vegetarian breakfast, so we felt completely at ease. However, please be mindful when sitting on the sofas as their adorable, friendly dog loves to sit there too and might come to greet you. Their dog is super cute and playful, adding a warm and homey touch to the stay! One of the most delightful surprises was that the hotel provides traditional Chinese costumes for free! We had so much fun dressing up and taking beautiful photos. It made us feel like royalty from an ancient Chinese dynasty—truly a unique and unforgettable experience. Despite the language barrier, the staff were incredibly helpful in accommodating our needs. They went above and beyond to assist us, offering suggestions, pinpointing locations, and ensuring we had everything we needed. A big thumbs up to the staff member whose picture I shared (unfortunately, I forgot to ask her name). The hotel owner should truly give her credit for her exceptional service—it made our stay even more memorable! This hotel is located near the stunning Napahai Lake, not Dukezong Ancient City. If you’re planning to stay close to Dukezong, this might not be the best choice. But trust me, you don’t need to stay near Dukezong—this hotel is so good, it’s worth being a little further away. The peaceful surroundings, incredible service, and top-notch amenities make it more than worth it! Another fantastic perk is the nearby e-bike rental. We rented bikes and had an amazing time exploring the beautiful Napahai area and enjoying the serene countryside. I highly recommend this hotel, especially for travelers from Malaysia. It’s the perfect blend of comfort, convenience, and hospitality. Trust me, you won’t regret staying here—it’s a memory you’ll cherish forever! Sorry I don’t take too much photo, a lot of videos only. So cannot share here.

Our host, Mr. Yao Xiang, was the epitome of kindness and hospitality. From picking us up at the train station to accommodating our requests even late at night, he went above and beyond to make our stay remarkable. He even ensured a smooth journey to our next destination. His genuine care and attentiveness made us feel truly valued. The room was nothing short of perfection, heated floors, cozy heated beds, a hot shower, and a delightful selection of snacks and drinks. Every detail was thoughtfully arranged. The package included a delicious welcome high tea, and the chance to try on traditional ******* clothing for me, my wife, and my son was a unique and memorable highlight. The breathtaking backdrop of majestic mountains, sprawling grass fields, grazing sheep, and friendly dogs and cat created a picturesque setting. It felt like stepping into a dream—a serene escape from the hustle and bustle of daily life. Three days in this incredible place were far too short to fully immerse ourselves in its rich culture and beauty. I wholeheartedly recommend this gem to anyone seeking a mix of tranquility and adventure. With its sincere, helpful, and polite host and exceptional crew, this place truly offers a magnificent experience you’ll never regret. If you’re searching for a place that feels like home and inspires the soul, look no further this place has it all.

The hotel owner is so very kind. She offered us a pickup to the hotel. Even checkout, they also offer transportation to send us to the railway station. The staff & chef are also very kind and very helpful, very chatty; even though there was a language barrier, we used mobile phones for language translation. This hotel is also very nice for dog & cat lovers. Because they have a big white Samoyed dog (Coke), a Golden Retriever (Peng Huan), and a British shorthair cat and lamb.  The room is very modernised. Got floor heating and bed heating for cold temperatures. The smart TV got a lot of movies. The curtains have auto opening/closing.  The hotel lobby also has a lot of living spaces for tea breaks, reading, and waiting while accompanied by Coke & Peng Huan and the cats. You also can play acoustic guitar.  At the back of the hotel, you can also enjoy a beautiful view of the scenery and mountains, and you can make a coffee at the bar at the back of the hotel. Enjoying the fresh, cold air with a mountain view and a lot of yaks around the area. You also can try ******* costume for free.

Very good services, very good food, all staff very friendly, very good equipment, very good environment. Fast services, nice hotel, very recommended. We will repeat next time.

We had a very nice stay! The staff were friendly and helpful, and they respected our space by smoking away from us. There are two dogs, two sheep, and a cat, making it a kid-friendly place. It's just a 10-minute ride to the train station, and the view is lovely. The room is very comfortable, featuring a preheated bed and warm flooring for winter. While there aren’t many restaurants nearby, you can order food from the homestay, and the chef will prepare it for you. They also offer pickup services. Highly recommended—I would love to stay here again! 💗

The best hotel I booked in Yunnan province. They offered great hospitality and service. The free breakfast is also very delicious. Really love the environment. It is quiet and serene. The interior design is also top tier. Love everything about this hotel. Very recommended hotel 🫶🏻 only that i wished I could stay longer here!

The perfect hotel- the manager is a great cook and prepared excellent dishes . The dogs and sheep are adorable and the staff work really hard to ensure a good stay. The room was very warm throughout the stay and very comfortable with a beautiful view - very technologically advanced too. The breakfast was good and the staff were attentive throughout my stay and ensured I got the best of Shangri La .

We visited during the low season of winter so owner gave us a free room upgrade, we were super pleased with the size and cleanliness of the suite room! We loved all the animals in this homestay, they have two dogs, a cat and two cute lambs. There was also an in-house chef who cooks delicious dishes, so we ate there for dinner and lunch. Breakfast was filling and nutritious. Overall, we love our stay away from the ancient town and very glad to have picked the right accommodation for our last stop in Yunnan. Thank you team!

Warm and friendly ladyboss and staff that kindly offered us a free upgrade. Ample facilities, including floor and bathroom heating, oxygen supply to ensure you have everything you need. Well located within Napahai, and easy access to the newly opened Shika Mountain. Would love to visit again.

Amazing hotel! The staff were super welcoming and the environment is top notch! Super recommended

Very friendly and helpful staff. The hotel have pick up service from real way station.

thank you for your support and engagement. food was soooo delicious. staff was more than kind. we enjoyed our stay.

Nice scenery, cute pets, friendly staff, spacious room.

nice & clean hotel with great facilities and view! staff were nice and my package includes free pickup services as well. they have a very cute dog too!