To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(67)
Positive reviews(53)
Reviews with photos/video(26)
Loved the view(3)
Anonymous User
King Room with Garden View
Stayed in сент. 2023 г.
Couples
2 review
4.0/5
Very Good
Posted on 9 сент. 2023 г.
Nice but kinda old
AHMAD
Classic King Room
Stayed in сент. 2021 г.
Business travellers
9 review
5.0/5
Outstanding
Posted on 23 янв. 2022 г.
Good and clean
Xianyutang
King Room with Garden View
Stayed in окт. 2023 г.
Solo travellers
6 review
4.0/5
Very Good
Posted on 3 окт. 2023 г.
I waited for a long time to check in. The scenery is very good, but as for the hotel, I couldn't find where to buy water. The food is very suitable for European and American tastes. The prices in the hotel are really high. According to the prices I spent in Cairo, You can just cut it in half. I mean taxis and massages. In Egypt, the airport is very expensive. If you can buy it outside, don’t buy it here. For example, 500ml of chestnut water can be bought by Egyptians in small shops outside for only 3 In Egyptian pounds, the price for foreigners at the airport hotel is 30-50 Egyptian pounds. If you buy it in a small store outside, foreigners may sell it for about 10 Egyptian pounds.
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Guest User
Classic King Room
Stayed in авг. 2023 г.
Solo travellers
29 review
5.0/5
Outstanding
Posted on 23 авг. 2023 г.
I think this hotel is absolutely amazing, especially the beach of this hotel is really good, plus I think the breakfast of this hotel is very good in so many hotels I go to
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Kaikaichepiaoderenmingong
Classic King Room
Stayed in янв. 2023 г.
Couples
1 review
5.0/5
Outstanding
Posted on 29 янв. 2023 г.
Room: The room is a sea view room, very beautiful, just right to watch the sunrise, which is why I choose to live here.
Environment: There is no business going out here. If you don’t order three meals, you can only go to the restaurant to pay for yourself.
Travel: If you need to travel, you can book a rental or hotel official car here, but the price is very expensive. There is no Uber in Sharm El Sheikh, and the travel fee is very expensive.
Beach: There are fewer people on the beach here, and the corals are not as beautiful as those in places with diving shops. We went to the diving shop to experience it. There are a lot of people there, and it is very lively. The restaurants outside are also very convenient, and the price is reasonable. Cheap.
Hygiene: The next day the waiter made us a bath towel and liked it very much. However, there is a pimple under the quilt. I don’t feel very comfortable. I’m more picky. In addition, there is a small blanket in the middle of the quilt. It is not put in a suit, but two sheets are sandwiched. When I fell asleep, the quilt core ran away , Let me cover empty, sleep very cold. Sanitation is in place.
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6/7
Onur Rasim
Classic King Room
Stayed in апр. 2023 г.
Couples
1 review
4.5/5
Great
Posted on 2 мая 2023 г.
The hotel is nice in general. The view and the location is like a heavenly place,,, The food is ok, it could be better. Hotel staff behaved with a smile and interest. If we look at Sharm in general, people have problems, Taxi, shopping are very problematic, we will come again 🙏
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Xia li 00
Classic Twin Room
Stayed in янв. 2023 г.
Travel with friends
1 review
5.0/5
Outstanding
Posted on 15 апр. 2023 г.
I like the atmosphere of the hotel. I've stayed here twice. The beach, the restaurant, and the small bar are all very good. The location is quite convenient. It's 20 minutes from the airport
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Guest User
Classic Twin Room
Stayed in окт. 2022 г.
Travel with friends
9 review
5.0/5
Outstanding
Posted on 10 нояб. 2022 г.
There are beaches along the coast for snorkeling, cost-effective, but the people who rent a car are very, very, very poor
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Guest User
Classic Twin Room
Stayed in янв. 2023 г.
Travel with friends
3 review
5.0/5
Outstanding
Posted on 23 янв. 2023 г.
Beautiful, the service staff is very attentive
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Guest User
Classic King Room
Stayed in мая 2022 г.
Travel with friends
3 review
5.0/5
Outstanding
Posted on 7 мая 2022 г.
Environment is OK, suitable for vacation
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Philip R
Stayed in нояб. 2024 г.
Couples
5.0/5
Outstanding
Posted on 22 нояб. 2024 г.
the hotel chauffeur collection from airport was warm and friendly, As first timers to Egypt Amr, the chauffeur, was awesome he put both myself and my wife at ease immediately. On arrival we were greeted warmly and were brought to our room in no time. The housekeeper Elsayed had prepared the room beautifully. His team were attentive with a nothing too much trouble attitude. The food was delicious and room service excellent. I particularly recommend the lamb dish served in the Portofino restaurant. Ibram and his team were friendly and created an excellent ambiance. Whilst perhaps the rooms are a little tired, it was not an issue as the housekeeping is first class and the whole resort including the beach is kept spotlessly clean.
Response from Property: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about Sheraton Sharm Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Natalia Plominska Guest Relations Supervisor
Linda G
Stayed in нояб. 2024 г.
Travel with friends
3.0/5
Posted on 1 нояб. 2024 г.
On first arrival very pleased with our choice. Our room was light clean and comfy. Staff very welcoming. The sea view fantastic. The food unfortunately let's it down we didn't have a hot meal in the 2 weeks we were there. Very bland. They have 2 restaurants that you have to book. Unfortunately the food again not hot. The only hot food I received was the ministrone soup. Whilst we were in the restaurant I witnessed a guy from the animation team attack another member of staff. He knocked him to the ground and continually kicked whilst on the floor. I have never seen a thing so awful. Have no idea what it was about but so disgusting behaviour. The main areas are in need of refurb. As around pool area. Very limited entertainment. Whilst we were there it was mainly Russian holiday makers so quite rowdy. Great beds and didn't have any trouble with noise. If you want to go outside the hotel, the hotel provide a taxi service very expensive but if you walk out of the security gate you can pick up a taxi half price.
Response from Property: Dear Guests, Greetings from the Sheraton Sharm Hotel. According to your comments, It appears that we did not manage to meet your expectations for which I apologize on behalf of the entire team here at the Sheraton Sharm, & promise to give more care for the issues you raised. Dear guests, we apologize for the inconvenience during your stay at our hotel. Please be assured that we take your comments very seriously and have taken appropriate steps without delay to ensure you and all our guests have a pleasant and safe stay. Natalia Plominska Hotel Guest Relations Supervisor
Discover26769215281
Stayed in окт. 2024 г.
Couples
4.0/5
Very Good
Posted on 28 окт. 2024 г.
We would like to say thank you to the people who helped us enjoy our holiday we stayed in room407 the gentleman who looked after us was El Sayeed a lovely man who created some clever towel art .the room was always immaculate. The Hotel itself is tired and needs a full renovation most of the features like water falls rivers cascades are all derelict and haven’t worked for years. The food is OK again the speciality restaurants Lebanese and Italian are excellent we managed 3 nights out off seven in them Another mention Viola a charming young lady who is a joy to talk to and book your reservation in the speciality restaurants.she has a great attitude and will go far. One more mention off the Goldspa in house spa facility. Wahed looked after us and also Taha great massages book through Wahed for a decent price.
Response from Property: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about Sheraton Sharm Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Natalia Plominska Guest Relations Supervisor
Freedom02813066282
Stayed in окт. 2024 г.
Couples
5.0/5
Outstanding
Posted on 11 окт. 2024 г.
Amazing place to relax and enjoy a sunny day,the beach is incredible clean and organise the manager of the beach Walid is a wonderful person doing a great job with the beach,gym etc,guys from lifeguard amazing also ,hotel is clean with nice vintage environment. Staff very respectful.Special Thank for Mohamed Ibrahim our waiter on the restaurant always running around to make everyone happy doing a very hard job and never show that is thired always smile and helpful.Food a bit repetitive but you always find something to eat.Thank everyone for doing a great job.
Response from Property: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about Sheraton Sharm Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Natalia Plominska Guest Relations Supervisor
emily g
Stayed in окт. 2024 г.
Couples
5.0/5
Outstanding
Posted on 8 окт. 2024 г.
Excellent house keeping from Sayed, staying in room 417, always creating wonderful towel designs and making us laugh! Very kind and kept checking in on us and making sure we had everything we needed in our room. Always clean and tidy with air con. All staff have been absolutely fantastic. Very welcoming and entertainment is fantastic. The team always ask if we want to join in and there’s no pressure to join if you don’t want to. I’m so sorry I can’t remember names of pool and beach bar staff but all of them are a credit to this hotel. Food is very good, plenty to choose from and you will not go hungry! Food is served pretty much all the time. The pool snack bar is open twice during the day if you don’t want to go up to the restaurant. Spa & beauty salon - if you want good quality massage at amazing price book at the golden spa! Same with the beauty salon! Top tier service at great prices. You would not get this England!!! This will be my 8th trip to Egypt the reason I come back is because of the service. Everyone is friendly and no they don’t just want your money! Staff enjoying talking as they work is such a privilege. You can see and feel how happy everyone is to be here x
Response from Property: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about Sheraton Sharm Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Natalia Plominska Guest Relations Supervisor