325 Bay St, Old Toronto, Toronto, Ontario, M5H 4G3, CanadaView Hotel Details
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The St. Regis Toronto Guest Reviews
4.4/5
Very Good
130 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.6
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All reviews(130)
Positive reviews(28)
Reviews with photos/video(9)
Friendly owner(7)
Awesome stay(5)
Negative reviews(2)
MarlonS
Superior Suite
Stayed in Mar 2024
Couples
2 review
4.0/5
Very Good
Posted on May 11, 2024
The bar near the lobby is nice and they have a beautiful bar. The breakfast is not good. They say is included and they only let you have one option from the menu. Luxury is flexibility. Having to pay extra if I want to eat more in a five star hotel feels cheap.
Black Diamond 007
Superior Suite
Stayed in Jun 2024
Family
74 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Was in Toronto for a bit of biz and a bit of a family holiday. Great location, decent sized rooms and amazing service! Full marks to the crew!
Phillipie
Deluxe Suite
Stayed in Mar 2024
Travel with friends
2 review
4.5/5
Great
Posted on May 19, 2024
It was a good stay. Highly recommended. The staff was friendly and helpful.
Dad of Jocelyn
Deluxe Suite
Stayed in Dec 2023
Family
14 review
5.0/5
Outstanding
Posted on Jan 30, 2024
Welcome with warm smiles, servicing with excellence, the best choice in Toronto
Guest User
Deluxe Suite
Stayed in May 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 28, 2023
Good services and facilities
Good services and facilities
Delroy
Deluxe Two Bedroom Suite
Stayed in Jan 2022
Family
3 review
5.0/5
Outstanding
Posted on Mar 19, 2022
Gorgeous hotel, great service, great location. Nothing but good things to say about the Regis but we did opt for the 2br 2 bath 1300sq ft suite so pricey but so worth it for family of 5 and looking to splurge a bit and got luck the indoor pool was all to ourselves.
Guest User
Superior Suite
Stayed in Oct 2024
Family
11 review
4.5/5
Great
Posted on Nov 28, 2024
The service is very good, the room is comfortable, the facilities are good, and the toiletries are also very good! High security and very quiet!
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Anonymous User
Deluxe Two Double Room
Stayed in Jul 2023
Family
21 review
1.0/5
Posted on Aug 10, 2023
The sanitation is extremely poor. When I first checked in, there was a layer of dust everywhere. I asked someone to clean it up, saying that it was off work, and it took me a long time to wait for them to change the sheets. Poor review, I will never come again! Definitely not five star level
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Guest User
Deluxe Suite
Stayed in Oct 2023
Family
48 review
5.0/5
Outstanding
Posted on Nov 5, 2023
The swimming pool and sauna are great. The room is nice. It is located in the center of the city. The restaurant and bar on the 31st floor are very good and the service attitude is very good. Maybe I booked two suites + black diamond. The hotel proactively asked if I would like to delay check-out. I said no, manager Said he would give me orange juice. hehe
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Anonymous User
Superior Two Double Room
Stayed in Jul 2023
Family
1 review
4.7/5
Amazing
Posted on Sep 18, 2023
The health services in the area are very good. The western restaurant upstairs is delicious and worth a visit!
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Karen Meng
Superior Suite
Stayed in May 2023
Family
46 review
3.7/5
Posted on Jun 20, 2023
Quite old, the road downstairs is under construction, very noisy. Service is so-so, with a turn down service. No view, very close to nearby buildings. The room has slippers, a kettle, and a coffee maker.
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Heqingyan
Deluxe Suite
Stayed in Feb 2023
Family
43 review
4.5/5
Great
Posted on Mar 20, 2023
The front desk service is good, but the room service is almost meaningless. I have to call every day to ask for supplies like cotton swabs. I also found nails cut by the previous guests on the carpet. The swimming pool is good, but the waiters in the swimming pool kept beating and beating during the cleaning process. I don’t know. What means
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Guest User
Deluxe Two Double Room
Stayed in Jun 2023
Family
6 review
4.2/5
Very Good
Posted on Jul 29, 2023
Overall good, but the road is being repaired on the side
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Guest User
Superior Suite
Stayed in Jul 2023
Business travellers
5 review
4.0/5
Very Good
Posted on Aug 28, 2023
Not worth the price but very good in Toronto
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Yuhong
Superior King Room
Stayed in Apr 2022
Solo travellers
48 review
5.0/5
Outstanding
Posted on Jun 2, 2022
Prime location in the city center.
The room has a coffee machine, 6 different flavors of coffee capsules, and a kettle. There are many four-star and five-star hotels in Toronto, but they usually only have coffee machines and no kettles.
There is a bathtub and a shower room. Wet and dry separation.
Scales are provided in the restrooms.
When I asked if I needed a newspaper when I checked in, I chose Vancouver Sun.