Gentle Star Hotel

Gentle Star Hotel Reviews

Gentle Star Hotel

No. 102 West Street, Yangshuo, Guangxi, 541900, ChinaView Hotel Details
Gentle Star Hotel
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Gentle Star Hotel Guest Reviews

4.7/5
Outstanding
255 review
Verified reviews
Location4.6
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(255)
Positive reviews(253)
Reviews with photos/video(60)
Great location(47)
Too noisy(29)
Friendly front desk staff(27)
Classy environment(23)
Convenient for shopping(10)
Well decorated(5)
Comfortable bed(5)
Large rooms(4)
Negative reviews(2)
Anonymous User
Xianyang Tatami Double Bed Room
Stayed in Jul 2023
Family
44 review
4.0/5
Very Good
Posted on Aug 13, 2023
Clean and comfortable. Very convenient at West street
Response from Property: 邂逅已經不易,有緣遇見,如花開過.感謝您曾經來過!感謝您光臨陽朔西街星馨•檀頌酒店,我們一直在努力!——陽朔西街星馨•檀頌酒店期待您的再次光臨!
Dacongdelvxingriji
Xianyang Tatami Double Bed Room
Stayed in May 2024
Solo travellers
68 review
4.7/5
Amazing
Posted on Jun 8, 2024
I checked out many hotels before going to Yangshuo. If you plan to stay in West Street, you have to accept the fact that the windows are facing the wall or the corridor, or there is no elevator. What they do well is to inform you in advance or make public announcements so that you can Psychological expectations, I think this is very good. The hotel is very spacious, the rooms are large, very clean, and the air conditioning and other equipment are all very easy to use. There is plenty of hot water, and the slightly humid smell is completely acceptable. The hotel has an elevator, which is very convenient. You can go there after doing laundry. Drying on the fourth floor. Mainly because the beauties at the front desk were so friendly to me, a foreigner, and helped me introduce travel itineraries, car rentals, and carpooling. Their services were so considerate. Although the windows in the room were not bright enough, it did not affect my sleep at all. The hotel is located diagonally across from McDonald's on West Street, and is surrounded by restaurants. It is more lively especially at night, but it can only be heard occasionally in the room, and it is not noisy. Friends who go to Yangshuo can check out this store.
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6/7
Response from Property: It is precisely because of your support that Yangshuo West Street Xingxin·Tansong Hotel has achieved today's achievements. I would like to thank all the customers and friends who have given us good comments through this reply. We will definitely continue to improve our service quality in all aspects to repay our dear friends for their love for us. ——Yangshuo West Street Xingxin·Tansong Hotel thanks you for your presence and support, and wishes your family happiness and good health!
Guest User
Shuiyue Elegant Double Bed Room
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Very good, stayed again and again
Original TextTranslated by Google
Response from Property: A ray of spring breeze, a touch of warmth, and an encouragement. . . My dear encouragement is like this spring breeze, nourishing our hearts, bringing us warmth, and giving us the motivation to keep moving forward. ——Yangshuo West Street Xingxin·Tansong Hotel thanks you for your presence and support, and wishes your family happiness and good health!
Benzoudelang073
Qinghua Exclusive Family Suite
Stayed in Sep 2024
Family
19 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The room facilities are very good and the sanitary condition is also good. It is mainly located in West Street, which is quiet and quiet in the bustle. It is very convenient to travel!
Original TextTranslated by Google
Response from Property: Dear~ The moment you choose the landscape with your index finger, we are destined to have a beautiful encounter with you. You chose us, how can we let you down? We are ready to go and are waiting to answer your questions. We are dedicated to service and reputation, just so that you can feel our sincerity the moment you come in. Your satisfaction is a great love for us. ——Yangshuo West Street Xingxin·Tansong Hotel wishes you a happy life!
Zuandishu
Songfeng Elegant Twin Room
Stayed in Aug 2024
Family
43 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The twin room is located on the first floor for a friend of mine who is particularly afraid of noise. The next day she said there was no sound. The hotel also said that this room type will basically not be noisy.
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Response from Property: Yangshuo West Street Xingxin·Tansong Hotel focuses on service. We believe: good products + good services = stand out. Your satisfaction is our greatest motivation! Looking forward to your visit again! We will serve you wholeheartedly! ——Yangshuo West Street Xingxin·Tansong Hotel wishes you good health!
Guest User
Xingyu Exquisite Double Bed Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 26, 2024
The lady was very nice! It happened to be off-season and she upgraded our room for free! The room was very nice, clean and tidy with a wide view
Original TextTranslated by Google
Response from Property: A wisp of spring breeze, a touch of warmth, an encouragement... Your encouragement is like this spring breeze, nourishing our hearts, bringing us warmth, and giving us the motivation to keep moving forward. ——Xingxin Tansong Hotel, West Street, Yangshuo Thank you for your visit and support, and wish you and your family happiness and health!
Sissi Leung
Qinghua Exclusive Family Suite
Stayed in Jul 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The room is very clean, the mattress is very comfortable, the location is good, but the parking lot is a bit far, the service is also very good👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: A ray of spring breeze, a touch of warmth, and an encouragement. . . My dear encouragement is like this spring breeze, nourishing our hearts, bringing us warmth, and giving us the motivation to keep moving forward. ——Yangshuo West Street Xingxin·Tansong Hotel thanks you for your presence and support, and wishes your family happiness and good health!
Guest User
Yinshuang Cozy Double Bed Room
Stayed in Sep 2024
Solo travellers
10 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Very close to West Street Night Market and convenient transportation
Original TextTranslated by Google
Response from Property: Yangshuo West Street Xingxin·Tansong Hotel focuses on service. We believe: good products + good services = stand out. Your satisfaction is our greatest motivation! Looking forward to your visit again! We will serve you wholeheartedly! ——Yangshuo West Street Xingxin·Tansong Hotel wishes you good health!
Guest User
Jingming Scenery Twin Room
Stayed in Oct 2023
Family
7 review
5.0/5
Outstanding
Posted on Nov 27, 2023
The hotel is very conveniently located in the center of West Street, and is within walking distance from the boat dock. It is very convenient to visit West Street, eat, and go to other attractions in Yangshuo.
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Response from Property: The wind blows up the broken years like flowers, and your smile sways, becoming the most beautiful embellishment in my life. I am waiting for you to turn around and meet me. It is hard to find a warm confidant. I hope that Yangshuo West Street Xingxin Tansong Hotel will bring you a better travel experience. ——Yangshuo West Street Xingxin Tansong Hotel wishes you good health!
Make your life counts
Muxue Cozy Twin Room
Stayed in Sep 2023
Family
21 review
4.5/5
Great
Posted on Oct 29, 2023
The hotel service is very good, - Before we arrived, we contacted via WeChat and explained in detail how to park for free, places to visit, and explained the noise situation of the hotel. We were allowed to try it out for one night before canceling. We finally decided to stay for seven nights because the noise was acceptable. - After arriving, we will first arrange to visit the booked room, and then decide to stay in a room of the appropriate level. Earplugs will also be provided during this period, which is a very considerate service. - There are washing machines and clothes drying facilities on the rooftop. - The rooms in Chunhe are separated from dry and wet rooms. The toilet and shower each have separate doors, which is convenient for guests to use at the same time. The toilet is very well ventilated and there is no smell after using the toilet. The shower supplies are cost-effective - The large bed is extremely wide and comfortable, and can accommodate 3 and a half pillows - Stayed in the hotel for seven nights. It is very convenient. You can walk to everything for food and shopping. - The room has a terrace. Drink a cup of coffee in the morning, have breakfast, and look at the stream, feeling peaceful and carefree. Areas for improvement - More hooks can be placed in the toilet to facilitate hanging clothes and towels All in all, the hotel cost 260 RMB for one night, which is very cost-effective. I will definitely come back next time.
Original TextTranslated by Google
6/7
Response from Property: Dear, when you move your index finger to choose the landscape, we are destined to have a beautiful encounter with you. You have chosen us, how can we let you down? We are ready to go, waiting to answer your questions. We serve you with our heart and build our reputation with our heart, just for you to feel our sincerity the moment you come in. Your satisfaction is a great love for us. -- Yangshuo West Street Xingxin Tansong Hotel wishes you a happy life!
Guest User
Xingyu Exquisite Double Bed Room
Stayed in Sep 2023
Other
33 review
5.0/5
Outstanding
Posted on Oct 13, 2023
Facilities: Very good Hygiene: Clean Environment: Lively Service: Thoughtful. Every receptionist at the front desk is very good, proactive and enthusiastic. This time I went to Yangshuo, mainly to take a bamboo raft and cruise. Because I was not familiar with the situation, I took some detours, but in the end, with the help of several receptionists at the front desk, I got what I wanted. Thank you! A souvenir was also given when I checked out. Thank you again! Experience introduction: If there are guests visiting Yangshuo and are not familiar with the process, you can ask the front desk receptionist to help arrange the itinerary. The price may be dozens of yuan more expensive, but it is trouble-free and labor-saving, and it is very worthwhile. By the way, the dishes of Chunji Roast Goose are good.
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6/9
Response from Property: Thank you very much for your high recognition of us. Your satisfaction is the purpose of our service. In every solid step we have taken on OTA, it is because of your appreciation and support that we have the confidence to stick to our principles and taste. ——Yangshuo West Street Xingxin Tansong Hotel looks forward to your visit again!
Guest User
Liyun Exquisite Twin Room
Stayed in Sep 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on Oct 9, 2023
The lady at the front desk was really nice. The room was good, and she upgraded me. There was also a gift when I left.
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Response from Property: Sometimes life is like a rainbow in the sky, which makes lonely people see the beauty of the world. May our sincere service win your 100% trust. May the service of Yangshuo West Street Xingxin Tansong Hotel bring you a happy and comfortable journey and make you cherish the memories more. ——Yangshuo West Street Xingxin Tansong Hotel wishes you good health!
Guest User
Muxue Cozy Twin Room
Stayed in Sep 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on Oct 10, 2023
A very cost-effective hotel in West Street. The butler service is very considerate. They will answer any questions and respond to any requests. They will also recommend ways to save money on travel. It's good 👍
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Response from Property: The peach blossoms are smiling, the peonies are graceful, the roses are shy, the plum blossoms are beautiful...your comments are like a small flower among thousands of flowers, charming and fragrant, refreshing ^-^ We will continue to work hard to provide you with better products and give you a better travel experience. ——Xingxin Tansong Hotel, West Street, Yangshuo, wish you good health
Guest User
Jingming Scenery Twin Room
Stayed in Aug 2023
Family
6 review
5.0/5
Outstanding
Posted on Oct 2, 2023
The room is clean and tidy, the service staff is friendly, and it is very convenient to go shopping, travel photography, and go to bars in the scenic area at night. It is very suitable for friends who like nightlife!
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Response from Property: Thank you for your affirmation. We are very grateful to everyone who savors our service carefully. A good horse needs a good horse breeder! We will take every evaluation seriously, improve our products and enhance our service quality. We believe that integrity and hard work will lead to a future. ——Yangshuo West Street Xingxin Tansong Hotel wishes you good health!
Guest User
Xingyu Exquisite Double Bed Room
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The room was very clean, with no dead corners. Except for the noise from the pedestrian street outside at night, I think the noise was within an acceptable range. You can also rent electric cars, book attraction tickets directly, and book airport buses directly. It's so convenient.
Original TextTranslated by Google
Response from Property: Yangshuo West Street Xingxin Tansong Hotel is dedicated to service. We believe that: good products + good service = stand out. Your satisfaction is our greatest motivation! Looking forward to your visit again! We will serve you wholeheartedly! ——Yangshuo West Street Xingxin Tansong Hotel wishes you good health!
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