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Shanghai Pudong | Mandarin Oriental MO!

| Mandarin Oriental MO! Shanghai Pudong | Mandarin Oriental MO Shanghai Pudong Mandarin Oriental Hotel, the third MO in China after Sanya and Guangzhou, opened in 2013. A luxury hotel on the Huangpu River. The hotel is located in the center of the Pudong Financial District, away from the hustle and bustle of the city center, with more freedom and comfort. Hotel service | If you just talk about the service, it is impeccable. During this stay, almost every MO employee will smile and greet you sincerely and kindly ask guests what can serve you or say good morning to you. I wanted to go to the gym at night to see their facilities. I saw a night cleaner and she would smile and ask me, do you need any help? I said to take a look, and the aunt would lead me for a while and take me to see. There is a discrepancy between the room type on the official website and the actual room type before check-in. Patiently communicate and apologize to the guests, and provide other solutions, and do his best to allow guests to achieve their original expectations. You won't leave with regret, this must be given to MO The service is lacking. When you want to take a taxi out, please ask the concierge to help you take a taxi. First ask the guests where they want to go, but when you help the guests take a taxi, you should respond to the guests whether they have taken a taxi, and tell them how long it will take. It's not for guests to wait, I think this can be slightly strengthened. There is a problem with the taxi app. The driver went around and returned to the hotel entrance to deal with the solution with the front desk, but the meter was hit and then discussed there, and it would feel that this MO and the taxi party were very irresponsible, and the current situation seemed to be shirking responsibility. , But there is no solution. Hotel catering | The drinks at Hui Bar are very good. I ordered a cocktail (Shanghai style-sweet but very smooth) and a mocktail (Shanghai Memory-It is indeed a memorable one). The welcome snack at the bar I personally think it can be replaced with a more memorable local one. The overall service and environment are very good, but the bartender is very shy, I think he can be more confident.
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*Created by local travelers and translated by AI.
Posted: Oct 5, 2024
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Mandarin Oriental Pudong Shanghai

4.7/5Outstanding3858 reviews
Near Oriental Pearl Radio & Television Tower|Lujiazui Area, Shanghai
No.8 of Gourmet Hotels in Shanghai
-12%
AU$ 424
AU$ 366
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