Xdroid

The Holiday Rush is upon us, starting with #BlackFriday. It's time to equip your team with the right solution to face it. This edition of Xdroid Xtras focuses on 5 key ways you can optimise your customer interactions for the festive season and use them to boost your 2025 business strategy. Unlock insights right here and take on #BlackFriday with Xdroid.

#HappyThanksgiving to all those celebrating! Are you and your team looking for the perfect recipe to elevate your #CustomerService for the Holiday Rush and BEYOND? Xdroid has got you covered! Equip your team with Xdroid's award-winning Interaction Analytics solution powered by Xdroid IQ, our proprietary LLM. You can have your pie and eat it too! Capture, transcribe and analyse 100% of your customer interactions to gain a deeper insight into customer behaviour. Here are 5 ways we can help you take on this festive season and enhance your CX for the new year: https://lnkd.in/dBCM9ZTN

It's that time of year again—Black Friday, Cyber Monday, and the Holiday Season. A Marathon awaits your Customer Service team. Make sure you equip them with the right tools. Here, we have 5 ways our award-winning Interaction Analytics solution can help you ace the season and even help you elevate your CX game for 2025. Head here to ensure Black Friday customer success: https://lnkd.in/dBCM9ZTN

"Less effort, higher accuracy" – just one of the glowing reviews we've received for Xdroid IQ, our cutting-edge proprietary LLM. Now seamlessly integrated into our Composer, Xdroid IQ enables our customers to build tags and scorecards in record time. With its unmatched flexibility, it empowers businesses to extract actionable insights, adapt quickly to changing environments, and drive meaningful outcomes. Designed for operational excellence, revenue intelligence, and customer experience insights, Xdroid IQ is the ultimate tool to understand your customer interactions, identify the right actions, and deliver real business results. Discover the power of Xdroid IQ today! #AI #CustomerExperience #BusinessGrowth

Happening today in Madrid! 📍 Xdroid has been selected to present our award-winning solution at the Foro Iberoamericano InsurTech. Dácil Borges, Xdroid's Global Director of Consultancy will be representing Xdroid and talking about our interesting projects. See you there! Get more info at: https://lnkd.in/dgsc_65u

The Engage Awards 2024, organised by Engage Customer, is tomorrow! Xdroid is honoured to be a finalist in the category "Best Use of Technology in Customer Engagement." 🎉 #Technology, #Innovation, and #CustomerCentricity are the core values that drive our work, and it gives us immense joy to be recognised in the industry for them. 🙌 See you tomorrow! 🤞

Xdroid is honoured to announce our new partnership with Aurantis. This new collaboration, which combines Xdroid’s cutting-edge AI-powered Interaction Analytics solution with Aurantis’ expertise to deliver enhanced customer experience solutions, will expand our operations in the Spanish markets. The partnership has already proven to be a success with our combined win for the ‘Best IT Project in Speech Analytics’ at the Platinum Customer Experience Awards 2024, organized by Contact Center Hub for the implementation of Xdroid's proprietary Early Churn Prediction Model for an energy company. Read on to find out more about this award-winning partnership: https://lnkd.in/dV2tFRiA Read more about the award here: https://lnkd.in/dZecrBu6

Today is the day! See you in Madrid!📍 Team Xdroid represented by our Global Director Consultancy, Dácil Borges and Selha Ledo, Business Development Spanish Market, is conducting a workshop on the 'Application of AI for Contact Center Services'. The workshop is organised in partnership with Imagar Solutions Company and hosted by La Latina Valley ', today at Torre Realia, Madrid. Seize this incredible opportunity: https://lnkd.in/dDv_zBNQ #Workshop #CX #Madrid

There's a new case study in town! 📈 Within just one month of deployment, Xdroid's solution helped our client Simplify boost their sales conversion by a whopping 8%. 😮 How? In collaboration with our partner in the UK, Avoira, our solution, Interaction Analytics, enabled the refinement of the conversational framework for the full sales team. The agents could better engage with the customers and explain the services to them effectively. The impact was immediate. 🚀 Read the full case study right here: https://lnkd.in/gTmu9mhB

Attention CX and Customer Service Experts in Madrid!📍 We are coming to you! 🙌 Team Xdroid, in association with Imagar Solutions Company and hosted by La Latina Valley, is conducting a workshop on the 'Application of AI for Contact Center Services' this Wednesday, November 20th, 2024, at Torre Realia, Madrid. Xdroid will be represented by our Global Director Consultancy, Dácil Borges, and Selha Ledo, Business Development Spanish Market. Don't miss out on this incredible opportunity to connect with our experts: https://lnkd.in/dDv_zBNQ #Workshop #CX #Madrid