ATM Operations Coordinator

Euronet is looking to hire a dedicated and passionate Operations Coordinator to support the operational activities of our ATM network across Belgium.

The selected candidate will become a member of a strong team and will play an integral role in a Global Operations organization.

KEY RESPONSIBILITIES:

• Coordinate with 3rd party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations throughout Belgium.
• Monitor the ATMs in operation and make sure that any faults will be rectified as quickly as possible by the service providers.
• Be the Contact person for the on-site engineers/technicians and support them in solving potential problems.
• Be the First point of contact for the sales team during new ATM installations.
• Communicate with clients when/where needed.
• Organize and keep track of the ATM machines inventory and sites.
• Analyze ATM network performance, suggest improvements. Generation and maintenance of KPIs and reports (for clients or internal use).
• Visit ATM sites and train local staff when required, trainings and incidents resolution onsite and on distance (phone, mail).

Requirements

GENERAL REQUIREMENTS:

• University degree in Engineering, Supply Chain Management or IT orientation, or equivalent professional experience.
• 1-2 years of experience in the Operations or Information Technology functions in such sectors, as banking, financial services, telecommunications, or retail.
• Prior experience in the deployment of ATMs, and additional experience in ATM systems and ATM software will be considered an asset.
• Flexibility to travel across the country.
• Good knowledge of Microsoft Office tools.
• Fluency in English, both verbal and written.
• Eligible to work in the EU on full-time permanent basis without the need of employer sponsorship.

COMPETENCIES:

• Good communication skills.
• Ability to learn fast.
• Interpersonal, verbal, and writing skills to successfully interact with colleagues.
• Team spirit with the ability to work independently and take initiatives.
• Conceptual and structured work style, problem-solving and analytical skills.
• Focus and dedication in delivering quality, on time and under tight deadlines.

Benefits

• Work within a dynamic and stable international environment.
• Excellent career prospects within a multinational organization with a leading position in the market and ambitious expansion plans.