IT Functional Analyst (freelance)

IT Solution Analyst – Food Production

We are looking for a freelance IT Solution Analyst with experience in production and IT processes within the food industry. Your role will involve optimizing business processes, workflows, and IT systems while providing efficient support for operational activities. The company is currently evaluating which ERP system will best meet its needs, and you will play a crucial role in this process.

Your responsibilities:

• Support IT systems (ERP, MES, and integrations with production lines) used for production and administrative processes.
• Analyze and resolve IT incidents, and propose structural solutions.
• Build sustainable relationships with stakeholders to identify their needs regarding processes, workflows, and IT systems.
• Participate in the evaluation and selection process for the most suitable ERP system for the company.
• Analyze functional and non-functional requirements and translate them into concrete solutions.
• Design, configure, test, and document new processes to ensure sustainable implementation.
• Provide second-line support for complex IT incidents.
• Participate in an on-call system after an initial onboarding period (approximately one week every five weeks).

Your profile:

• Experience in IT support within a production environment, preferably in the food industry.
• Knowledge of ERP and MES systems and familiarity with production processes.
• Strong analytical skills with a solution-oriented mindset.
• Proven ability to contribute to ERP selection and implementation processes.
• Excellent communication skills and the ability to connect technical and non-technical stakeholders.
• Willingness to participate in an on-call schedule.