Junior Service Delivery Officer (For Recent Graduates)

Are you a recent graduate fluent in English and French, eager to kick-start your career in the world of business operations and service delivery? EUROPEAN DYNAMICS offers a structured learning and development pathway to help you grow your career in business operations. You'll gain hands-on experience, working closely with the Service Delivery Management team to support our business growth and ensure smooth office operations. This is your chance to become a key contributor to a dynamic organization in a collaborative and innovative environment.

The work will be carried out on the company's premises, in Brussels.

Role Highlights:

Rotational Structure: Gain experience across key functions such as client management, business development, and office administration.

Mentorship: Work under the guidance of experienced professionals from the Service Delivery Management team.

Professional Development: Develop your skills in communication, negotiation, and project management.

Global Exposure: Collaborate with multinational and multicultural teams and enhance your ability to work in an international business environment.

What You'll Learn & Develop:

• A keen sense of prioritization in multitasking situations;
• Attention to detail to ensure high-quality work;
• The ability to thrive under pressure and remain flexible when needed;
• Strong communication and negotiation skills to excel in client interactions;
• Experience working in a diverse, multicultural team that values innovation;
• A positive, results-driven attitude with the enthusiasm to inspire others.
  

What You'll Do:

• Help manage client and consultant relationships and address inquiries or concerns;
• Reach out to potential clients to schedule meetings and presentations, with direct supervision of the Service Delivery Management team;
• Support the Service Delivery Management team with the development and implementation of business development strategies;
• Handle general office management tasks such as answering phones, sorting and distributing incoming mail, maintaining office filing, and organizing meetings;
• Handle general inquiries and provide information to staff, clients, and visitors;
• Assist different departments with administrative tasks as needed;
• Promote teamwork and build effective relationships with internal departments to address consultants' and clients' questions and expectations;
• Participate in the overall business activity, by encouraging innovative and stimulating work environment evolutions.

• Bachelor's degree in Business Administration or a related field;
• Excellent communication skills both oral and written in English and French. Knowledge of other languages is an asset;
• Strong organizational skills and attention to detail;
• Ability to work independently and as part of a team;
• Good knowledge of Microsoft Office Suite and Internet use.

We believe in rewarding talent and dedication. Here's what you can expect as part of our team:

• Competitive full-time salary;
• Flexible Working Hours;
• Top-of-the-Line Tools;
• Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
• Career Growth: Work with some of the most innovative and exciting specialists in the industry;
• Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.

If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (JSDO/12/24).

You may also consider all our other open vacancies by visiting the career section of our website (www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.

EUROPEAN DYNAMICS (ED) (www.eurodyn.com) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.

As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.