In this article, we address three core questions that every beauty brand must consider to unlock the full potential of omnichannel: What data is needed, what capabilities are essential, and what organizational shifts are required? Answering these questions can help brands create personalized, data-driven experiences that keep customers coming back and build true loyalty. Learn more: https://lnkd.in/gi-hRqmT #SalesforcePartners #Omnichannel #DataStrategy
OSF Digital
Atividades dos serviços de tecnologia da informação
Quebec, Quebec 149.360 seguidores
Sobre nós
OSF Digital is a top digital transformation and leading global commerce solutions company, known for its expertise in data-driven AI-powered Salesforce multi-cloud solutions, enterprise CRM, CMS, OMS, connected commerce, online shop management, and cloud application development. Our agile approach allows us to scale global growth quickly, and deliver innovative solutions across channels, devices and locales to enterprises and emerging businesses across B2B and B2C sectors. As a certified Salesforce partner, we are consistently recognized for our innovative solutions, exemplifying our unwavering commitment to advancing digital transformation. Notable awards include the 2023 Salesforce Partner Innovation Award in Emerging Technology - Customer 360 and the 2022 Salesforce Commerce Cloud Partner of the Year for Best Go Faster with Commerce. Our core values—OneTeam, ResultsAnywhere, Outperform, OSFExcellence, Driven By Change, and OSF Strong—guide our client, partner, employee, and community engagements, underpinning our commitment to excellence and continuous innovation. Acknowledged for our dedication to our team's well-being and commitment to cultivating an environment where innovative ideas thrive, we're honored to be a Great Place to Work® Certified™ organization in ASEAN and ANZ and listed among Fast Company's The 50 Best Workplaces for Innovators. We’re proud to celebrate our 20th anniversary with a team of over 2200 employees working from anywhere, and operating in various locations worldwide, including Canada, the U.S., the UK, France, Germany, Brazil, Spain, Romania, Turkey, Ukraine, Colombia, Australia, New Zealand, and Japan. Ultimately, OSF Digital Foundation is actively involved in philanthropic, cultural, and educational activities to help people in the communities where OSF operates to build a better life. For more information about our services and expertise, or to speak with a digital transformation specialist, please visit osf.digital
- Site
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https://osf.digital/
Link externo para OSF Digital
- Setor
- Atividades dos serviços de tecnologia da informação
- Tamanho da empresa
- 1.001-5.000 funcionários
- Sede
- Quebec, Quebec
- Tipo
- Empresa privada
- Especializações
- cloud technology consulting, cloud technology integrations, cloud application development, digital transformation, multi cloud solutions, connected commerce strategies, ecommerce replatforming, Salesforce Platinum Partner, Salesforce products integration, Salesforce Marketing Cloud, Salesforce Commerce Cloud, Salesforce Service Cloud, Salesforce Sales Cloud, Salesforce Communities Cloud, B2C ecommerce, B2B ecommerce, Quick Start Commerce, omnichannel commerce, mobile commerce, ecommerce support and maintenance, storefront management, ecommerce enablement, global commerce rollout, headless commerce, commerce subscriptions, commerce marketplaces, artificial intelligence e Data Cloud
Produtos
Localidades
Funcionários da OSF Digital
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Bogdan Enache
Multicloud MarTech Architect | Marketing Cloud & Data Cloud | Senior Manager at OSF Digital
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Greg Schraff
Helping customers makes sense of marketing strategy, technology, and data to provide better user experiences.
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Joanna Alexander
Ecommerce Leadership | Digital Transformation | Strategic Advisor| VP Ecommerce | VP Product Management
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Arneek Multani
Co-Founder & Managing Partner, Sunstone Partners
Atualizações
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Contact center leaders are tasked with delivering the best customer service experience. But traditionally, their agents have had to rely on information from multiple, disparate sources to address customer needs, making it difficult to answer questions quickly or track customer histories. Contact centers must keep up as customers increasingly expect more connected, personalized experiences across company communications. Learn how Salesforce Service Cloud Voice & Amazon Connect Delivers Seamless Experiences: https://lnkd.in/gUm7rcRb #CustomerService #Innovation #CustomerExperience #ServiceCloud #SalesforcePartners
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Exciting News! 🚀 OSF Digital is proud to continue its leadership role on the Salesforce Marketing Cloud Advisory Board! As part of a select group, we're helping to shape the future of Salesforce Marketing Cloud, focusing on scalable solutions and a unified customer experience. Our goal is to enhance data-driven insights, personalization, and targeting. Rahul Jolly, our VP of Marketing Cloud in North America, will represent OSF on the board, ensuring our clients' voices are heard. Read the full announcement: https://lnkd.in/gUwh-3pa #Salesforce #SalesforcePartners #MarketingCloud
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It is amazing to see our customer, Norths Collective, go live with their first Agent! 🎉 The team at OSF Digital worked with Norths Collective on a six-week intensive program to deploy their agent in record time. https://lnkd.in/gpw8kp5i Learn more about Agentforce in OSF’s resource center: https://lnkd.in/gMshfqBg See how Norths Collective has taken significant steps in its digital transformation journey: https://lnkd.in/eAQ5j3QY #Agentforce #AI #SalesforcePartners
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What is an Autonomous Agent? It's more than just a bot! In our latest white paper, we explain how Agentforce uses autonomous agents to tackle complex tasks, improve productivity, and transform customer experiences. Discover how these agents are built, how they differ from bots, and how Salesforce and OSF Digital power automation with confidence. Download the white paper now to learn more! https://lnkd.in/g_CkYW9j #Agentforce #SalesforcePartners #AI #AutonomousAgent
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💡Stay on the cutting edge of innovation with OSF Digital! Subscribe to our newsletters and get the latest trends, expert advice, and innovations in digital transformation delivered straight to your inbox. Don't miss the opportunity to stay informed and advance your knowledge. Each month we offer: 🔧 A technical newsletter: dive right into the heart of technology with in-depth analyses, practical tips, and updates on the latest innovations. Ideal for deepening your technical knowledge. 📈 A strategic newsletter: take a global view with insights on market trends, strategic advice, and case studies. Perfect for aligning your strategies with industry best practices. Sign up today: https://lnkd.in/dvH6jAqp
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DeepSeek – A game-changer in AI transformation! This groundbreaking engine is reshaping the AI landscape with its innovative use of reinforcement learning. While it sets new benchmarks, it's crucial to approach with caution due to unverified claims. Explore how DeepSeek is challenging the status quo and what it means for AI transformation. Read more about DeepSeek's impact and challenges in AI transformation in this article by OSF’s Chief AI Officer, Gerard "Gerry" Szatvanyi: https://lnkd.in/gRaVTNgr #AI #DeepSeek #Innovation
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NRF's Big Show 2025: Key Highlights 🌟 OSF's aVP of Retail UKI, Oana Dereli, visited the National Retail Federation Big Show and uncovered the latest trends driving transformation in retail—and beyond. From sustainability and personalization to omnichannel integration, these innovations are setting new standards for growth and efficiency across industries. Read her full article here: https://lnkd.in/g35eGJR5 #NRF2025 #RetailInnovation #Omnichannel #Sustainability #Personalization #AI
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We're thrilled to support Sutton Tools Pty Ltd in their groundbreaking AI transformation journey! As their trusted digital partner, OSF Digital has helped implement Agentforce to revolutionize their customer service operations and enhance their My Sutton portal experience. 🚀 This implementation marks a significant milestone. Sutton Tools Pty Ltd is pioneering the use of Agentforce, enabling seamless navigation through its extensive product catalog of hundreds of thousands of items. The integration of AI-powered service capabilities within the Salesforce ecosystem demonstrates their commitment to innovation and superior customer experience. Congratulations to Robert Sutton and the entire Sutton Tools Pty Ltd team on taking this bold first step into the future of the digital workforce. We're proud to be your partner in this digital transformation journey and look forward to continuing to drive innovation together. #DigitalTransformation #AI #Manufacturing #CustomerService #SalesforcePartner #Innovation #Agentforce Kierin Spark Kelly O'Brien-Hall Dave Renald Saavedra Edward Kift Michael Keane Dominic Stow Victoria Buckingham Kunal Malhotra Robert Sutton Andrew Thomas
Agent Force AI is a game changer for Sutton Tools, we just have completed our first AI project with help of Salesforce and OSF our partners. The implementation of AI service agent in our customer service depatment and imbeded in our My Sutton portal all built on Salesforce gives is the first step and the ability to search several hundreds of thousands of products. Thanks to all our team at Sutton and the work done to complete the first use of Agent Force in our industry. The first step is the important one. #WhyIChoseAgentforce @Salesforce
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AI, automation, and innovation come together in agentic architectures. Our latest article explores how these systems unlock potential for enterprises and highlights the pivotal role of Salesforce in driving this transformation. Read more in this article by Anthony Grost: https://lnkd.in/gbKYr5b5 #AI #Salesforce #AgenticArchitectures #DigitalTransformation
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Financiamento
OSF Digital
Total de 4 fases
Ver mais informações no Crunchbase
Última rodada
Série C
Link externo do Crunchbase para a última rodada de financiamento
US$ 100.000.000,00