Explore avaliações de hóspedes de hotéis em Hunan

Wyndham Grand Plaza Royale Peach Blossom Hot Springs Resort Hunan
4.8/51260 avaliações
The room is well-equipped, with Xiaodu voice intelligence, large area, balcony to enjoy the scenery, and the room is warm even without heating in this season. There are towels stacked in the shape of petals. Hygiene: clean, toiletries are L'Occitane. Environment: convenient transportation, just off the highway, with ground and underground parking lots, the hotel is built on the mountain, and it is very large. Service: There is a special butler for the service, and you can contact and solve it at any time if you need it. The restaurant waiter is particularly good. Check in to the hotel and get a hot spring ticket. There is a convenient shuttle bus. A little suggestion, the welcome fruit can be fresher, and bad fruit should not be sent, which affects the overall quality. The day of check-in happened to be the weekend, and guests from all sides came to help the elderly and children, and the crowds surged, expressing their opinions, and it was inevitable that the noise at night was endless. The hotel has a wide variety of breakfasts, but the needs of diners are uneven, and food waste is serious. The hotel should have some prompts, reminders, and persuasion. Waste is shameful!
Mangshan Forest Hot Spring Hotel
4.6/54887 avaliações
Beautiful environment, good front desk service, ok room hygiene, very convenient to bring private hot springs, many public hot springs to choose from, it was very comfortable to soak in the hot springs when there was rime on the mountain. The experience was very good, I will choose this hotel next time I go to Mangshan
Wyndham Grand Plaza Royale Hot Springs Fenghuang
4.8/51642 avaliações
The hotel is very good with a nice big clean room. It provides shuttle bus service every hour between 7:30 am to 14:30 pm from hotel to train station. But no pick up service. The staffs are friendly and helpful. The problem is its location. Me and my friend arrived at train station after 6pm. There is no taxi waiting for you. We waited for 30 minutes and finally shared the taxi with another 2 people. After checking in , we had problem to find a taxi to go to the center of ancient town. Although the staff helped us to call the taxi , it took about 45 minutes for the taxi to arrive. If you can have enough time or you have car, I recommend you to stay here. Otherwise, I suggest you to stay in the center of town.
Phoenix Xueqingji Humanity Banshan Homestay (Phoenix Ancient City Branch)
4.7/5826 avaliações
The environment of the hotel is very good. I was attracted by the hotel pictures when I booked. At first, I was worried that it would be a photo scam, so I lowered my psychological expectations a lot to avoid being disappointed. In fact, I was attracted by the small courtyard of the B&B when I arrived at the hotel. The accommodation environment is very beautiful. Nanhua Mountain is outside the B&B, which is very convenient for early morning jogging. The free afternoon tea is also great! It may be more convenient to travel by car. The parking of the B&B is very convenient. Staying here is also a very good choice. I am very satisfied with the four nights here.
YANYU ·YUNXI|Humanistic Wabi-Sabi Aesthetic Designer • Jiangjing Private Hot Spring Resort Hotel
4.6/5856 avaliações
This place has a few things going for it. The rooms are pretty nice, practicality of a large bath/small pool in the room that takes a lifetime to fill notwithstanding. Pretty good view of the river The location suits those who like to be close to the action, but not right in the middle of it. If you want to see the town without being overwhelmed the moment you step out of your hotel, this place is ideal.And the staff is super friendly and helpful. It does suffer from the fact that some of the amenities seem to have been largely forgotten. Solid stay, but if you look closely, there may be a few rough edges.
雲野有楓·微度假村落民宿
4.8/533 avaliações
來談一下我跟朋友國慶期間入住的體驗。民宿的配套設施,屋內的結構、房間大小規格跟圖片上還是相符的,下面我要來説説服務跟體驗感。 我們是下午2點左右抵達民宿,開車上坡後就有2個分叉路口,標識(←接待中心、客房→)那個時候前台並不是很忙,我微信上諮詢也沒見回覆,我就打了前台電話告知要先前往接待中心辦理入住(1:個人認為這些細節應該在客人確定入住後第一時間以文字的形式把流程告知給客人而不是踩着剎車在坡上等你們客服微信消息),入住辦理的過程中收取了500元按金這個合理合規沒有問題,因為接待大廳跟客房是分開2個方向,所以我們又跟着前台的車子前往客房,停好車後,前台也看見我們有2位女士,大包小包並沒有主動上前幫忙拿行李,甚至房間的門都是用手指着告知我們是那個門,這都算了,畢竟都是女士,我們也能提得動。然後我們在房間整理一下後,就想着下午的餐食跟前台要了菜單後,我們告知他們晚上7點用餐,菜品也一併告知,我又主動諮詢前台下午還有什麼節目,於是前台就發了張圖片下午的節目表給我們,我們就自行走動,周邊逛逛看一看,到了飯點的時間應該6點45左右我們前往了餐廳,告知前台我們已經來了,可以上菜了。前台的回覆是我們沒有預訂,於是乎我拿出了微信聊天記錄給他們確定後我們在2樓露台區等待用餐,在此期間,我朋友已經在樓下付款了2杯美式和晚餐費用,我在吃完餐後用微信溝通要求買單結賬,他們給我發來了金額跟二維碼,我付款成功後告訴了我朋友餐費金額,我朋友還納悶我咋知道的晚餐多少錢?我説我買單了啊!她説她已經付過款了,我們就繼續聊天用餐直到吃得差不多準備走下樓跟前台去追討重複繳納的餐費。 前台小姐姐並沒有第一時間認識到自己的服務出了問題,衹是第一時間告知今天客人較多,而且還説我們的桌號牌有從03桌挪動到05桌。可是我和朋友從上露台到用完餐一直沒動過桌號牌,一直在05號桌。前台人員還在説是別的客人動的,那麼我就想問問:既然你們知道這個的問題出現過並且後會造成誤會,為何沒在第一時間想辦法處理。比如:在客人下單後,你們在上餐具時就可以在系統裏標註桌號,或將桌號牌做成固定的不能隨意移動。 還有重複收費怎麼衹重複收取了晚餐的費用,咖啡是同時點的,同時付款的為何又沒被重複收費呢?不知酒店是否用的是兩個收費系統。總之,管理混亂,而且製作咖啡的太慢了,點單時衹有我點了兩杯咖啡,沒有其他客人點單,客人是站在前台等候這兩杯來之不易的咖啡。如客人點單較多,這樣的速度能有好的服務嗎?! 晚餐我們點的蔬菜是油麥菜,但服務員上的是清炒芽白,並説他們沒有油麥菜都上了芽白,我能理解因國慶客人較多,配貨不足,臨時改單,但做為消費者自己點的菜被更換了,不應該在第一時由酒店與我們溝通商量嗎? 第二天,我們把房間打掃乾淨,我朋友連垃圾都幫他們清理到了一起,7.40左右我們收拾完前往接待中心用早餐並且退房,我在回去的路上,大概10點20左右我突然覺得退房的時候好像還有個按金500元衹字未提,按照我以往入住民宿的情況應該是退房後通知保潔員進行清掃檢查後第一時間退還按金,我當時在開車,我付按金的時候是用微信付款的,退按金的是來自於短訊,我就沒有注意看短訊,我就直接微信問的前台退按金,我説了一句你們民宿從不主動,都要問、都要催,他們的回覆也很不客氣,説因為要等保潔打掃完房間,然後我們在處理退按金,不可能您剛退房間,保潔還沒有打掃我們就把按金退回,那我們收按金就沒有任何意義了,互相理解一下,這是他們給我的回覆,我説我7.40退的房,現在10.19分,我還要等保潔打掃完?你們不應該第一時間處理嗎?這個客服就找很多理由説什麼這幾天都滿房,退房都是一批一批的,一般一個房間打掃完都要四五十分鐘,敢問一下你們滿房不滿房,我是在平台上看不見嗎?你們所謂的一批一批打掃難道客人都是軍事化管理在你們同意的時間內集體退房?還跟我説一間房子要打掃40—50分鐘。對,打掃的那麼仔細就是沒看見我床頭下面的一根和天下的煙,最後聊了半天,客服問我哪個房間。我呵呵的笑了,從我還沒入住起,我就備註了你們,你們卻沒有備註客人!你們客服所有的説辭都是在找藉口跟理由,這種價位的民宿客服的敬業精神真的有待好好培訓提高。
Sun Valley Ecological Park
4.6/545 avaliações
After staying at the hotel for a day, I felt very good and stayed for two more days. The hotel is quiet, the environment is very idyllic, and the restaurant is one of the best in the local area. Staying in a hotel and washing hot springs is a good enjoyment for mountain climbers. Hotel executive Mr. Lu often sits in the search lobby, providing guests with travel and hotel help, especially responsible and impressed. Other employees are also well trained.
Dolton Changsha Spa Hotel
4.7/5706 avaliações
Very good, there are Spring Festival couplets on the door of the room, the a**osphere of the New Year 😄! The suite is spacious, clean and very useful! There are also children's bookshelves and tents ⛺, which the children especially like! The bathroom facilities are also good. In short, it is a very comfortable stay!
Huitang Huatian City Hot Spring Resort Hotel
4.7/51327 avaliações
The front desk service was very enthusiastic and helped us upgrade the room for free. Although the facilities are not very new, they are well maintained. The stay is very comfortable and the children also had a lot of fun in the hot spring area
ForestGazer
4.7/539 avaliações
The hotel is located in the center of the town, surrounded by green trees and fresh and pleasant air. Looking out of the window of the room, you can see the mountains in the distance, and the view is very wide. The beds are very comfortable, so that people can enjoy high-quality sleep all night. The bathroom is clean and tidy, and the facilities are complete, which makes me a little clean and tidy person very satisfied. The boss was very warm and friendly and patiently gave us many practical travel advice.

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Informações sobre viagens locais

Quantidade de hotéis37
Quantidade de avaliações18,715
Preço médio (dias úteis)R$ 1.368
Preço médio (fins de semana)R$ 1.425
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