Hotéis Hot spring em Hanoi

This is a hidden gem in the midst of the old quarter. A part of Hanoi where a myriad of shops selling a huge range of goods exists next to Hanoi's seemingly endless coffee shops. In very European architecture These small shops are bustling throughout the day. The hotel is nestled comfortably up a side street accessible via both stress, though only one is used by taxis. The staff are extremely friendly and make it their business to ensure the traveller is well looked after. Rooms are clean and come with a stocked fridge with Beer and soft drinks. The air conditioning is superb and in near 40C heat it is so welcoming. The balcony is large. Almost a second room in itself. Sit on the balcony in the evening during a thunder storm and watch the light show in the night sky...tremendous. With the balcony walls being solid, privacy is guaranteed as is safety...not going to fall off this. Breakfast is a pleasant mix of western and Asian. Cold cuts or cooked food. Eggs done by the chef to order. The hotel has a small travel desk so do ask about places to visit. Staff are very knowledgeable. Top tip: get the GRAB or BE app to book your taxis and avoid cab hailing....the risk of being scammed is very high. One final thought...not far is Railway Street. I won't spoli it....go and find out what happens. Get a daily timetable of trains. It is an experience. Highly recommended.

All other reviews were correct, so I confirm... great Hotel in very good location, clean spacious rooms, I had one day a small, next Day a big room.. the small for one Person totally enough, cute Design. Very helpful staff, thanks Jenny for helping regarding Grab Taxi. I checked out some other Hotels even after I arrived- I think I did the right choice...by the way, very striking: double glass, so extremely low noise level....

Good Points -Customer Service from front counter are superb with friendly communication -Chambermaids are pleasant and well verse on their job - Good facilities with swimming pool, gym room, table tennis, pool table -Fully equip like hardware cutleries, washing machine, hair dryer & toiletries -Negative Points -Shower water pressure low with inconsistent cold & hot -Dressing table alignment need to rectify properly with using strong metal support L-shape below as to prevent leg injury to any staying guests as shown on picture. anytime the wood base might drop and injure in-house guest legs

The hotel was excellent in terms of service and location. Though the breakfast food selection was a bit short for a 5-star hotel and the rooms are small, the staff makes up for it with their warm behaviour and service.the rooftop bar and restaurant is an amazing place to have some drinks or dinner. The view overlooking the lake and old quarters becomes breathtaking at night. Highly recommended for comfortable stays. However a bit lower price of the rooms would be great, mainly because of the fact that other hotels with similar price range has bigger rooms and other facilities to offer.

Fantastic service in a beautiful hotel. Wonderful location just next to the scenic lake. Room is sufficiently spacious for single business travel. Not sure if the amenities is good as was not able to use them.

Great experience at La nueva boutique hotel. Especially thanks to the wonderful staff: Jenny and Jimmy. There were helping me before the trip ( booking for example the pickup at the airport), during ( booking a day trip to Nihn bihn and answering all questions ) and even afterwards ( keeping our luggage during our cruise in Lan ha bay after having done the check out ). We stayed too during the tet festival and it was great the new year eve dinner and the fireworks from the rooftop. Views were super from there. The room was fine, maybe not too big but the beds were most comfortable. Totally recommend it and would come back. It was only 5 min walking to the lake. Easy place too to be picked up for excursions.