NOVOTEL KUNMING CITY CENTER

We stayed at Novotel Kunming from January 2-5th in a double bedded room, and my experience was nothing short of excellent. The staff were warm, professional, and always ready to help. The front desk team were courteous and helpful too. We forgotten to ask for make up room when we went out and the front desk actually asked a cleaning lady named Mandy to help us clean after work time. This is providing us extra miles. The room is equipped with smart sanitary system like Japan and They even provide you a Dyson hairdryer with accessories. Not to mention ball pit and reading area for kids. Complimentary coffee and tea at the lobby 24/7. Same goes for complimentary self service for washer and dryer located at 20th floor. The amenities provided here was so convenient for families.

I am writing to share our gratitude following our recent stay at Novotel Kunming City Center. We were delighted to discover the hotel’s modern facilities and fresh ambiance, which certainly contributed to a memorable experience. The staff was exceptionally friendly and helpful throughout our stay. In particular, I would like to extend a special thank you to Noya for going above and beyond to assist us. Her knowledge and recommendations for local attractions greatly enriched our visit. Additionally, we appreciated the hotel’s convenient location near the MRT and shopping center, making our exploration of the area effortless. Thank you once again for a wonderful stay. We look forward to visiting Novotel Kunming City Center again in the future.