Bettermode

Introducing Bettermode Email Digests! 🚀 We’re excited to announce the launch of Email Digest, a smarter way to keep your community members informed without overwhelming them. After listening to your feedback, we recognized the need for a notification system that’s both personalized and non-intrusive, helping brands and community builders engage their audiences effectively. With Email Digest, users can: ◾ Receive daily or weekly summaries of the activities they care about most ◾ Customize which spaces and updates to include ◾ Enjoy a clean, organized experience that enhances engagement Watch our quick video demo to see how Email Digest works and the value it can bring to your community. We’d love to hear your feedback—what other features would you like to see? Check out the new Email Digest feature today! https://lnkd.in/eiapeVsz #ProductLaunch #CommunityBuilding #Notifications #Bettermode #EmailDigest #CommunityManagement

We’re excited to announce the launch of our redesigned Space Header, a feature upgrade that combines the best of two worlds: the visual flexibility our customers love in the Hero Banner and the functional capabilities of the original Space Header. After observing user preferences, we recognized the need for a more customizable, visually engaging header option to help brands and community builders create unique, welcoming spaces. The new Space Header allows you to: ◾ Add dynamic media (images, colors, and even videos) for a fully personalized look ◾ Customize content visibility with adjustable display settings ◾ Create memorable community spaces that resonate with your audience Watch our quick video demo to see this powerful update in action, and let us know what other customizations you’d love to see! Your feedback drives every improvement we make. Learn more about Bettermode and how we empower brands to build thriving, customizable communities: https://lnkd.in/e9a2AKV3 #ProductLaunch #CommunityBuilding #Customization #Bettermode #ProductUpdate #CommunityManagement

It’s truly rewarding to see a customer fully embrace your product and take it to a new height. At #GlobalWebSummit Lenovo event, I had the chance to see their team live-streaming gaming directly within their community on Bettermode. It’s a perfect example of how they’re creating cutting-edge, engaging experiences for their audience. Jacob Harris from Bettermode joined a great panel with Jessica Mara and Rick Acampora to discuss how communities are shaping the future of gaming. Ajit Sivadasan’s inspiring speech on creative destruction and driving change really resonated with me. At Bettermode, we’re deeply focused on driving change ourselves, constantly innovating on how businesses engage with their customers through community. Big shout-out to Jennifer Downes and the entire Lenovo team for hosting such a fantastic event to bring Lenovo and its partners together.

Join us for the next instalment of the Talks & Pros Series from Led by Community, featuring Ed Giansante, Head of Community at Persona. In this insightful session, Ed will explore the Community as a Service (CaaS) concept and its power to accelerate brand growth. Learn how to leverage existing communities to foster authentic connections, create value, and drive business success. Ed’s unique expertise, from launching and scaling global communities to saving millions of dollars for major tech companies, makes this talk a must-attend for founders, marketers, and community builders who support startups. Event Date/Time: 🗓️ Wednesday, 2 October 2024 🕥 10:45 AM ET (Eastern Time - US & Canada) This event is the second in the Talks & Pros Series from Led by Community, hosted by Francisco Opazo. This is brought to you by Bettermode, an advanced community platform that empowers your community to thrive through innovative templates and unlimited content capabilities for meaningful engagement and growth. About Ed Giansante Ed Giansante is the Head of Community at Persona. He previously served as the Global Head of Community at Dropbox, Wix, Zynga, and VMware and founded Edublin. Ed was born in São Paulo, Brazil, and moved to Ireland in 2008, where he started the expat community Edublin. His ability to share helpful information through video storytelling has earned him over 400K YouTube subscribers and over 50 million views. While building Edublin, Ed joined Zynga as a Global Community Manager. His work scaling communities resulted in millions of dollars in savings, earning him the title of the most efficient employee of the year in 2013. In 2014, Ed joined Dropbox with the challenge of starting Dropbox’s community strategy from scratch. Within months, he launched the Dropbox Super User program, which helped streamline product feedback and scale support. In 2020, Ed was named the Online Community Professional of the Year by CMX. In 2021, Ed joined Wix to help shape its long-term community strategy and scale to millions of users. He is also involved in non-profit mentorship programs, helping individuals in their careers, and serving as an angel investor in multiple startups. Ed is now based in San Francisco, leading the community for the startup Persona.

The end of the year is approaching fast! Join us for an insightful session with Jenny Weigle-Bonds, a seasoned expert in community strategy with more than 13 years of experience. Jenny has created, executed, and reviewed strategies for online communities, working with over 100 brands, including Airbnb, Google Cloud, HP, Intuit, Pinterest, Samsung, Sephora, Splunk, StubHub, Visa, and many more. We appreciate the support of our friends at @bettermode, who kindly sponsored this event series for us! In this talk, Jenny will share the five critical steps you need to take to wrap up the year effectively and prepare your community for the challenges and opportunities of the new year. Packed with actionable insights, this session will help you close the year on a high note. When she's not geeking out on community strategy, Jenny spends time in Los Angeles with her partner, John, and stepdaughter. She is also a proud member of several communities, including the Southern California Gator Club, Community Pros of Los Angeles (which she co-founded), Oak Park LA (CrossFit), Sofar Sounds, and D23: The Official Disney Fan Club. This session will be hosted by Francisco Opazo, who will guide the discussion and ensure you leave with practical strategies to implement immediately. Don't miss this chance to learn from one of the leading voices in community management.

Date: Thursday, 29th August Host: Francisco Opazo, Founder at Led by Community and Bettermode Expert Introduction Join us for an engaging and informative Town Hall event featuring insights from industry leaders and community experts. This event is designed to inspire and empower our community members with stories, expert advice, and the latest product updates. Don't miss this opportunity to connect, learn, and get answers to your questions directly from the Bettermode team. Agenda 1. Community Showcase: CEROS Community Moderator & Speakers: Amanda Merrifield, Community Success Manager at Bettermode Amanda will lead this segment, showcasing inspiring stories from the CEROS Community. She will discuss how community members have leveraged the platform to foster creativity and innovation, highlighting key success stories and community initiatives. Dallin Kay, Director of Education at Ceros Dallin will share his experiences in design education, highlighting how the Ceros Educate team fosters creativity and growth among designers of all levels. His talk will explore the power of community in unlocking creative potential. Lianna Doley, Community and Webinar Coordinator at Ceros Lianna will discuss her role in nurturing the Ceros community and expanding its reach. She will delve into the strategies behind Ceros's successful webinar program and the importance of interactive multimedia in skill development. 2. Expert Talk: How to Strategically Plan Your Content & Programming Speaker: Carrie Melissa Jones, Community Expert About this talk: Brainstorming new content for your online community can sometimes feel aimless. Carrie Melissa Jones will present a structured framework for developing meaningful content and programs. Attendees will learn to align content with community goals and explore the 7 categories of community content. The session includes an exercise to generate ideas tailored to your community's needs, leaving you with a clear and effective content strategy. Speaker Bio: Carrie Melissa Jones is a renowned author, community builder, and online community researcher. She has worked with major brands like Discord, Nike, Google, and Microsoft, and has contributed to significant campaigns and organisations. Carrie is the co-author of Building Brand Communities and holds an M.A. in virtual community studies. 3. Product Updates & AMA Session Speaker: Mo Malayeri, CEO and Co-Founder at Bettermode In this final segment, Mo Malayeri will reveal the latest updates and upcoming features on the Bettermode platform. The session will include a live Q&A, where Mo will answer questions submitted by the community. Be sure to visit the event page to send your queries and participate in the live discussion. We are looking forward to connecting with you all!

We’re super excited to share that our brand-new Template Gallery is now live! 🎉 This upgrade is all about making it easier and more fun to find the perfect template for your community. Head over to the new Template Gallery and let us know what you think! Your feedback is super important to us and helps us get even better. 😊 👉 Visit the New Template Gallery https://lnkd.in/gZ6EtySh

"Brands are built around stories. And stories of identity – who we are, where we've come from – are the most powerful of all." - Bruce Springsteen At Bettermode, our story is evolving. We've refined our logo and branding to better reflect who we are and where we're headed. These updates are not a rebranding but a subtle enhancement, bringing more clarity and cohesion to our design guidelines. Stay tuned as we continue to grow and share our journey with you!

Community Builders play an essential role in communities, and we are committed to supporting initiatives that can help them thrive, connect and leverage value from education to keep their performance at their best! We are proud to announce our support as partners for the Community-led World Summit 2024, which will be held online and in London. We look forward to connecting with fellow community builders, exchanging experiences and learning together! Use BETTERMODE20 during your registration to get 20% OFF the price! Link to RSVP 👇

Join us for an exclusive webinar that will transform how you think about customer engagement and feedback in your SaaS business. Hosted by the Bettermode team, Amanda and Francisco, this session is your golden ticket to creating a Customer Hub that listens and actively turns feedback into a significant return on investment. Why Attend? In the digital age, the voice of your customers is more powerful than ever. Harnessing this voice can catapult your product from being another SaaS offering to becoming a market leader. This webinar will guide you through: Quick Start with Bettermode Templates: Learn how to get your SaaS Customer Hub up and running in hours, not days. Our intuitive templates are designed for swift implementation, letting you focus on what matters most – your customers. Customizable Experiences: Dive deep into the versatility of Bettermode’s features and layouts. We'll show you how to tailor your hub to create compelling customer experiences that engage and retain. Feedback Loop Mastery: Discover strategies for managing product updates effectively by leveraging customer feedback. We'll cover everything from running a changelog and updating products to fostering a space for vibrant discussions among customers. Community-Driven Support: Learn how to enhance customer support by empowering your user community. A strong community resolves issues faster and builds a sense of belonging, drastically improving customer satisfaction. Who Should Attend? This webinar is designed for SaaS business owners, product managers, and customer experience professionals eager to elevate their customer engagement strategy. Whether you're just starting or looking to refine your existing customer hub, you'll find invaluable insights and practical tips to apply to your business. Join Amanda and Francisco for a session with actionable insights, live demonstrations, and expert advice on building a SaaS Customer Hub that drives growth. Don't miss this opportunity to leverage customer feedback for tangible ROI. Reserve your spot today and transform customer feedback into your most valuable asset!