Ethoca

This role is with a great team, with a great remote-first company, serving some of the world’s most recognizable brands

Generation Z comprise about 20% of the U.S. population, and their preferences and expectations around shopping, paying and transacting are influencing the payments landscape. They are a driving force behind new technologies and tools that consumers of all ages will find convenient and eventually adopt. So, what is Gen Z looking for from their purchase experience? Read out latest blog to find out: https://bit.ly/3ZrcyFN

There’s a lot of focus put on the consumer experience leading up to a purchase–and it’s no wonder, even the slightest inconvenience can lead to cart abandonment, with 70% of online shopping carts abandoned globally. But what about the post-purchase experience? It’s just as important and can even help reduce chargebacks and increase customer loyalty. How? Find out with our latest blog: https://bit.ly/4fGJnEp #CustomerExperience #Ecommerce #BusinessGrowth #CustomerLoyalty #Chargebacks #PostPurchaseExperience

🚀 Exciting news! Mastercard's First-Party Trust program is now live in the US, aimed at helping merchants and issuers better identify and stop cases of first-party fraud. 💳🔍 #FraudPrevention #Chargebacks #FirstPartyFraud

Did you know that 79% of consumers report unrecognized transactions to their banks? Transaction confusion is a major player in rising disputes. Curious about how merchants and issuers can tackle this costly issue? Dive into our latest insights here: https://bit.ly/4htAwXZ 💡 #CustomerExperience #FinanceTips #ReduceChargebacks

As we head into the busy holiday sales season, issuers are wise to consider how they can maintain—or even win—the coveted top-of-wallet position with consumers. What strategies are most effective for keeping your card top-of-wallet? Read our latest blog to find out #TopOfWallet #HolidaySpending #CustomerLoyalty https://bit.ly/4f5Mt47

What do you think is more crucial for businesses today: preventing fraud or enhancing the customer experience? At #RiskX this week in Miami, Gaurav Mittal, Seckin Yilgoren, Joseph Burke, and Scott Przybyla shared how these two elements are interconnected. An optimized dispute process can boost customer satisfaction and cut down on chargeback costs. #CustomerExperience #FraudPrevention #BusinessInsights

Very excited to join Gaurav Mittal, Joseph Burke and Scott Przybyla on stage of Risk X on Oct 2 in Miami and engage into a very interesting conversation including fraud, chargebacks, digital commerce, subscription economy and consumer experience! If you are attending Risk X, let's definitely connect in person! #MastercardEmployee #RiskX #Chargeback #Fraud #SubscriptionEconomy #DigitalCommerce #CustomerExperience

Ethoca’s Gaurav Mittal sat down with Tearsheet to discuss the immense—and often overlooked—opportunity brands have with consumers after a purchase has been made. Listen to the podcast to learn how the post-purchase space offers issuers and merchants a chance to surprise and delight customers in ways that can strengthen relationships. https://bit.ly/3XRaA0C #PaymentInnovation #CustomerExperience #CollaborationGoals

Join us in Miami for #RiskX to hear the latest on fraud prevention, cybersecurity and technology.