At #GLOCAL, our mission is to #see you, #hear you, and create #opportunities for you to thrive. 🧡
#Serving the #Underserved: A Call to Action In recent years, the term "#underserved populations" has gained prominence in government policies, community programs, and societal discourse. It is often used to describe groups such as #Indigenous Peoples, #women, #youth, #seniors, #newcomers/ #immigrants/ #refugees, #2SLGBTQI+ individuals, people with #disabilities, people in #remote or #rural regions, #visible minorities, #low-income individuals, and individuals experiencing #homelessness, and official language #minority communities, etc." #Underserved" highlights a gap in equity—communities not receiving the resources, representation, or opportunities they need to thrive. Yet, there is an inherent irony in the frequent use of this term. If we already know these populations are underserved, what is preventing us from #serving them? I. What Does “#Underserved” Mean? To be underserved goes beyond lacking access to resources. Fundamentally, it reflects three systemic failures: (1) Not Being #Seen as Equal: Underserved populations often face invisibility in decision-making spaces. (2) Not Being #Heard as Equal: Even when present, their voices are ignored, dismissed, or tokenized. (3) Not Being Given #Opportunities to Thrive: While providing basic needs is essential, true equity means enabling people to not just #survive, but #thrive—to access education, work that matches their experience, expertise and passion, and pathways to #self-fulfillment. II. Why Are They Still Underserved? 1. Systemic Barriers: Persistent inequities in policies, practices, and societal structures often keep these groups at a disadvantage. From credential recognition for newcomers to healthcare deserts in rural areas, these barriers are entrenched and require intentional dismantling. 2. Tokenism Over Inclusion: Efforts often stop at representation—checking boxes without addressing the root causes of exclusion. This window dressing creates the appearance of progress but leaves communities in the same underserved state. 3. Short-Term Fixes: Many programs aim for immediate results without building long-term capacity or addressing structural inequalities. Real change demands sustainable investments and systemic reform. #Conclusion: Redefining #Service Serving the underserved is not about #charity; it’s about #opportunity. It means seeing people as equals, amplifying their voices, and ensuring they have the chance to thrive. If a society continues to produce underserved populations, it signals a failure or inadequacy in the existing system. These communities do not need symbolic gestures or tokens of goodwill—they need real #access to decision-making: who gets what, when, and how. The question isn’t whether we can serve the #underserved—it’s whether we will, and whether we will commit to truly redefining what it means to #serve. GLOCAL Foundation of Canada At #GLOCAL, our mission is to #see you, #hear you, and create #opportunities for you to thrive.