Listen to Episode 8 of Cleaning the Built World Podcast with Ben Gardecki of City Flow Building Maintenance Corp. In this episode, Nathan and Ben talk about staying competitive with the large players in the cleaning world, tools and technologies to stay relevant, and stories about how he has evolved his cleaning practice to stay ahead of the curve. They also discuss how Mero shed light and dramatically changed the way City Flow operated, from helping provide improved pricing for clients and shedding light on underperforming team members. If you've ever wanted to hear from a commercial cleaning owner that leads by example, then this is the discussion for you. https://lnkd.in/ezUJJzWk
Mero
Software Development
Toronto, ON 3,498 followers
Helping janitorial companies and in-house cleaning teams track, maximize, and prove cleaner productivity
About us
Mero is the Cleaning Control Center for commercial buildings - a sensor and analytics platform built to track, maximize, and prove cleaner productivity. Commercial cleaning executives use Mero to stand out and win more deals by maximizing efficiency, building trust with clients, and proving the quality of their services. Installed and operating in over 100 million square feet across 250+ buildings, Mero is trusted by leading janitorial and property management companies including Harvard Maintenance, JLL, QuadReal, Colliers, Canderel, GWL, Crown Property Management, Hallmark Housekeeping Services, and more. For more information, visit mero.co
- Website
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http://mero.co
External link for Mero
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Toronto, ON
- Type
- Privately Held
- Founded
- 2017
- Specialties
- Commercial cleaning, Predictive maintenance, Internet of Things, Sensor networks, Smart building, Commercial property management, Occupancy traffic, Supply sensing, Smart washroom, Occupancy Monitoring, Cleaning Validation, Proof of service, and Supply Monitoring
Locations
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Primary
276 Queen St W
Unit 200
Toronto, ON M5V 2A1, CA
Employees at Mero
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Mayuran Yogarajah
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Cole MacDonald
Technical Co-Founder at Mero
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Ben Schafer
Helping janitorial companies and in-house cleaning teams track, maximize, and prove cleaner productivity
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Justin Gor
Product Manager | Driving Revenue Growth & Business Transformation With User Centric Solutions
Updates
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Are you attending the ISSA Show North America 2024 this year? If you are, Mero will be exhibiting at Booth #701. Make sure to swing by! We are also nominated for an Innovation Award at this year's show. We'll be on-stage presenting our Cleaning Validation solution, which is trusted by 100M+ square feet and organizations like JLL, C&W Services, and Colliers. If you're on-site, we'd love the opportunity to chat with you, and if you're impressed by what we do - cast a vote for us for the Industry Choice Award! We’re unveiling our brand new Quality Assurance and Inspection module at the event, you won't want to miss it.
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Mero reposted this
Toronto CREW is looking forward to hosting our second annual Networking and Job Fair on Friday October 25th. This event is in support of YWCA Toronto and its employment training program, and we are excited to welcome the recent program graduates. A big thank you to Fasken for hosting the event, our sponsors Score Promotions and Yardi, and our participating employers: StorageVault Canada Inc., Cadillac Fairview, Mero, S.A.B Building Restoration, Hays, First Capital REIT, QuadReal Property Group, Fasken, Indigo Park Canada, Paragon Security, and EQ Bank | Equitable Bank #CREW #CREWToronto #JobFair #Networking #YWCA #YWCAToronto
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“With Mero, we’ve seen an active increase in our growth potential with new customers and security in supporting existing contracts. We had a problem at one of our sites where cleaners were not following their routine. Mero’s technology allowed us to highlight the exact areas where cleaners were spending time and changed the dynamic of the property. We can now offer an improved quality of services." Excited to share this feedback from Andrew Hood at Innovation Building Maintenance Inc. in the REMI Network. Read more: https://lnkd.in/gMM3fHBB
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Take it from Wesley Littlefield, VP at KEMCO Integrated Services, who have tested multiple cleaning apps, Mero stands out from the crowd. His biggest recommendation to other janitorial providers: If you have an interest in technology, or increasing the accountability of your cleaning staff, Try Mero. #smartcleaning #janitorial
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Accountability is key to KEMCO Integrated Services. They want to make it easy for staff to show where they are in a facility, without requiring any extra work. Mero provided the perfect balance of unfalsifiable data, with ease of use for staff. Because good data requires quality inputs. #smartcleaning #janitorial
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Where has KEMCO Integrated Services gone since first implementing Mero? It's in multiple client sites, with plans to be implemented across their entire organization. Wesley Littlefield, VP suggests to other cleaning providers to lead with technology to stand out in your proposals and RFP's. They have a plan to utilize the technology, and expand it in the future. That's the future of cleaning. #smartcleaning #janitorial
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What stood out the most about the Mero experience, according to KEMCO Integrated Services? The hands-on approach. Technology has a tendency to feel robotic, especially in the age of AI assistants and chatbots. Having a real person assist on and off work hours to implement, onboard, and drive customers to better outcomes is what makes great experiences. Especially in the business of commercial cleaning. People always come first. #smartcleaning #janitorial
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The implementation of Mero, as told by Wesley Littlefield, VP at KEMCO Integrated Services: Clients were onboard 100% (even at a high security facility). It benefited not only the cleaning provider, but the client as well. They went out of their way to assist in the installation by routing additional power in the building. Since then, the relationship between provider and client has never been better. #smartcleaning #janitorial
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What is the reception of Mero from the cleaning staff at KEMCO Integrated Services? You'll be surprised to hear - it was excitement. Not only excitement that they were getting a new tool that saved them time, but because their company was investing in resources to make their job easier. Your cleaning staff are the most critical part of your entire janitorial operation. Shouldn't they be the ones benefiting from your technology choices? #smartcleaning #janitorial