What the users say about Handy Library Manager
1. Ease of Use:
- Many users appreciate the software's user-friendly interface, making it easy to navigate and manage library operations. One user mentioned, "Our staff really like the ability to look up the availability of supplies through the online searchable database."
- Another user added, "Our clients love the fact that they can be contacted by email, that they can become a member with a Barcode (just like the big library in town) and that they feel 'looked after.'"
2. Functionality:
- Users find the software's features, such as cataloging management, patron management, circulation transactions, and search and retrieval processes, to be comprehensive and efficient. A user stated, "Good value for money with responsive customer care."
- Another user highlighted, "The software installs on Windows desktop or server computer."
3. Customer Support:
- PrimaSoft, the company behind Handy Library Manager, is praised for its responsive and helpful customer support. One user said, "Good value for money with responsive customer care."
- Another user mentioned, "Support from PrimaSoft has always been prompt and helpful."
4. Value for Money:
- Users feel that the software offers good value for money, providing a balance between ease of use and functionality at an affordable price. A user commented, "Good value for money with responsive customer care."
- Another user added, "Reasonable price, good balance between ease of use and functionality."
5. Customization:
- The software allows for customization of data fields and user permissions, making it adaptable to specific library needs. A user noted, "We have a small non-profit organization with a library of about 1250 items - books, magazines, and videos. I was able to completely customize Handy Library Manager to our simplified needs."
- Another user mentioned, "Check Out and Check In require only one or two scans of the barcodes. It doesn't seem to mind if you start with the borrower or the library item."
6. Initial Setup and Learning Curve:
- Some users mentioned that the initial setup and understanding of certain features can be challenging, especially for those with limited IT experience. A user stated, "Unfortunately our Admin Team has very limited IT experience, and nothing in depth regarding setup etc. PrimaSoft support was very helpful in overcoming those initial setup issues."
- Another user added, "Therefore, some things that more experienced users would understand were more difficult for us to understand the concept, and thus implement without lots of questions. Luckily PrimaSoft support people answered all our questions promptly by email."
Overall, Handy Library Manager is well-regarded for its robust features and support, making it a popular choice for small to medium-sized libraries.