Meet the Team! Get to know the faces behind our amazing PSP Consult™ Team. Nicole Serena
PSP Solutions™️
Business Consulting and Services
Greater Toronto Area, ON 746 followers
Your Patient Support Program Learning Partners.
About us
PSP Solutions™️ is the first and only boutique agency focused exclusively on helping healthcare professionals navigate the complexity associated with designing, managing and innovating patient support programs. As the PSP division of Waldron & Associates, we provide consulting services, learning programs, and supportive tools to help our clients achieve PSP Excellence. Our mission: To empower and enable leadership teams, Patient Support Program (PSP) professionals, and organizations within the pharmaceutical and biotech industries to deliver exceptional programs. We understand that patients and prescribers have unique needs and we strive to help our clients meet those needs through the provision of best-in-class PSP services. Our Solutions: The PSP Learning Institute™️ (‘The Cadence Learning Company’) is home to all our learning programs including PSP Certify™️, Introduction to Risk Management™️, PSP Coach™️, and more! Our PSP Consult™️ team of experts bring a wealth of knowledge and healthcare industry experience on both the manufacturer and provider sides of the business. Some of our consulting services include PSP Launch™️, PSP Rescue™️, and PSP Report Card™️. Our third and final branch of business, PSP Toolkit™️ , consists of innovative tools and resources to help propel your PSP. Some of our offerings include PSP Inner Circle™️, PSP Basics™️, PSP Spotcheck™️, and PSP FAA$T™️. Check out our website (www.pspsolutions.ca) to view our full list of PSP learning programs, consulting services, and resource tools.
- Website
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https://pspsolutions.ca/
External link for PSP Solutions™️
- Industry
- Business Consulting and Services
- Company size
- 2-10 employees
- Headquarters
- Greater Toronto Area, ON
- Type
- Privately Held
- Founded
- 2023
Locations
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Primary
Greater Toronto Area, ON L0R 2H6, CA
Employees at PSP Solutions™️
Updates
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2024 has been an incredible year for professional development at PSP Solutions™. We've launched new courses and expanded our offerings to meet the diverse needs of PSP professionals. As we look ahead, tell us what skills you’d like to develop in 2025... We want to hear from YOU! 💡 Nicole Serena
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As the year comes to a close, it’s the perfect time to evaluate, optimize, and prepare your PSPs for a successful year ahead! 💡 Reach out to patients and prescribers for insights to refine your program in the new year. 💡 Assess program performance data to identify wins and areas for improvement. 💡 Set clear goals and prioritize resources to elevate your PSP offerings in the New Year. Let’s finish 2024 strong and set the foundation for an even better 2025! What’s on your end-of-year PSP checklist? Share yours below! Nicole Serena #PSPExcellence #EndOfYearChecklist #HealthcareStrategy
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We're thrilled to announce that Nicole Serena will be speaking at The Patient Support Summit on November 26-27, 2024, in Toronto! This event, part of the PHARMAFWD Summit Series, is all about fostering better outcomes for patients. Join us for insightful discussions, sessions, and networking with leaders in patient support. Let’s work together to make a meaningful impact in patient care! 📅 Save the Date: November 26-27, 2024 📍 Location: Toronto Congress Centre 🔗 Register using the link in comments below! #PatientSupport #Healthcare #PatientOutcomes #PSPSummit2024
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Investing in yourself is the key to unlocking career opportunities and staying engaged in your professional journey. Research shows that employees who prioritize professional development not only feel more engaged but also see tangible benefits like salary growth and long-term career satisfaction. At PSP Solutions™, we offer a comprehensive suite of online courses designed to help PSP professionals elevate their careers and expand their knowledge. Whether you're new to the field or looking to advance to the next level, we've got the tools to support your growth. Send us a message to learn more about our suite of online learning opportunities! Nicole Serena #CareerGrowth #ProfessionalDevelopment #PSPSolutions #Learning
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We asked our audience earlier this week, "How do you feel about the future evolution of Patient Support Programs?". The responses included value-driven, rapid, hopeful, apprehensive, and patient-centric, to name a few. Do the words below accurately depict your feelings for the future? Are there any missing? Share your thoughts in the comments! 💬⬇️
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We had the pleasure of hosting an incredible group of leaders from various companies at our first PSP Mastermind™ yesterday in Toronto! It was an inspiring day of shared insights, collaborative discussions, and deep dives into the evolving landscape of patient support programs. For those who couldn’t join us this time, stay tuned – we’re already gearing up for another impactful gathering in April 2025 in Montreal. Exciting details to come! #PSPMastermind #PatientSupportPrograms #PharmaInnovation Nicole Serena
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Invoice reconciliation and review are critical for managing finances effectively in Patient Support Programs (PSPs). By ensuring accuracy in invoicing, identifying discrepancies, and keeping track of expenses, organizations can maintain financial transparency and control. This process supports informed decision-making, drives accountability, and ultimately helps sustain PSP operations efficiently. Nicole Serena #PSPFinance #FinancialManagement #HealthcareFinance
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Hot off the press! Our Q4 newsletter is officially here. Nicole Serena discusses best practices for invoice reconciliation, focusing on accuracy and transparency. You'll also find strategies for internal stakeholder engagement to build communication plans and foster effective collaboration. Learn about the evolving role of specialty pharmacy in PSP partnerships, and discover our PSP Inner Circle™ Series, with upcoming topics like year-end planning and audit readiness. Click the link in the comments below to get your copy! 🗞️💬
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Wondering how to stay ahead in the evolving world of Patient Support Programs? PSP Landscape™ is a comprehensive service designed to help you understand and thrive in the complex Canadian PSP environment. This tailored service offers detailed insights into key trends, industry updates, and best practices, giving your organization the strategic knowledge needed to optimize program delivery and improve patient outcomes. Backed by industry expertise, our PSP consultants bring the insights you need to navigate the complexities of the evolving PSP environment with confidence. Send us a message to learn more! Nicole Serena #PSPLandscape #PatientSupport #HealthcareInsights #ProgramOptimization