Team Synergy Co. reposted this
In a recent leadership development session with a Client, the definition of empathy in the workplace was being explored. It's a vital part of strong emotional intelligence in leadership, and it is critically important to have a common understanding when discussing leadership development actions. The Center for Creative Leadership (CCL), in their article from 2023, defined empathy in the following way: "Empathy is the ability to perceive and relate to the thoughts, emotions, or experiences of others. Those with high levels of empathy are skilled at understanding a situation from another person’s perspective and reacting with compassion. Empathy in the context of the workplace simply means that your people are able to establish true, empathetic connections with one another that enhance relationships and performance." Enhance relationships and performance...that's the work of leaders. CCL also talks about 5 ways to encourage empathy: 1. Talk about empathy in the workplace to signal its value. 2. Teach listening skills. 3. Encourage genuine perspective-taking. 4. Cultivate compassion. 5. Support global managers. It is worth a few minutes to read the article as you think about how to increase your impact by leading with empathy... #empathy #empatheticleadership #highperformanceteams #emotionalintelligence https://lnkd.in/eh9iVrN