Apartments in Unawatuna

One of the best hotel I have ever stayed,good staff and location as well as the room!!

Our experience with Araliya Beach Resort has been nothing short of appalling. Following a terrible lunch at their Ala Carte Restaurant on December 6, 2024—where inattentive staff repeatedly ignored us, and I was double charged due to their faulty POS system—we decided to cancel our upcoming booking for December 30, 2024, to January 2, 2025. Unfortunately, this decision led to an even more frustrating ordeal. Despite canceling within the allowed time frame and providing all necessary details for a refund of LKR XXX,XXX (already paid in full), we were subjected to endless delays and incompetence. The refund process took over 14 days, which is both unreasonable and unacceptable for a modern hospitality establishment. Multiple emails and calls were required just to get an acknowledgment, and staff consistently passed the buck without taking accountability. Management’s lack of communication and inability to resolve issues promptly reflects their complete disregard for customer service. What should have been a seamless process turned into a drawn-out and aggravating experience. This resort’s poor service, mismanagement, and unprofessional behaviour have ruined any chance of us recommending it to anyone. Save yourself the headache—avoid Araliya Beach Resort at all costs. 0/5 stars.

Agnus Unawatuna is a little up into the hills, but the trip up is so worth it. The place is serene and the view is breathtaking; you get a top-down view of the ocean in all its glory, and you can even enjoy the view of the famous Galle Fort and Lighthouse from a distance. Service and amenities are amazing, and facilities are modern. Rooms are clean and well-equipped. It was a wonderful experience and the perfect place for a personal retreat! Would definitely come again if I have the chance, and have already recommended this place to some friends! Thank you!

We had a lovely stay at the hotel for a couple of days after a wedding. It was a really relaxing time especially as the pool and hotel in general were really quiet. All the staff were very friendly and attentive and always on hand to help. In terms of the location the hotel is really close to Unawantuna with a lot of shops and restaurants within walking/tuk tuk distance.

Firstly this probably merits 3.5 out of 5. The reason is I felt quite disappointed when we arrived, having booked directly with the hotel and asking for “Superior” rooms which bear no resemblance to the Superior ones shown on the well-known booking site. I initially thought we’d been given the wrong rooms and had to double check with reception . We had two rooms which at $96 per night were the most expensive of our trip. We don’t normally spend a lot on hotels so this was meant to be a treat at the end of a long tour. These rooms were pretty basic, smelt quite musty as they were built in to the rock face, had many steps to reach and the sofa in one room was torn. The mosquito net had several holes in it. I understand that Sri Lanka has had a rough time recently but to charge these kind of prices, especially in the low season is not really justifiable. The hotel really needs a good returb, and I noticed that the rooms below ours were being updated during our stay. Plus points were the staff - absolutely amazing, helpful and polite and the food which was delicious- try the fresh fish/seafood plates. Also it was really difficult to find! Put up a sign board! The hotel has some way to go before it can be accurately described as a “luxury boutique hotel”. Overpriced.

The hotel is younger, the decoration is not bad, the door object is a food city, but the hotel is not satisfied with a lot of places: the first is to make a mistake our order, the triple room becomes a double room, until 6:30 to give us A triple room; the second corridor is small, the elevator has a very unpleasant musty smell; the third sheet is dirty, the spots are stains, I have to send a picture to estimate that no one dares to go. There is no cup in the fourth room, no drinking water, no kettle, tap water is very salty, you must buy water yourself. But the service is not bad, but also some free card darts, etc. A small pool is small but beautiful. So there are advantages and disadvantages, please decide for yourself.