Ibis Styles Annecy Gare Centre

Ibis Styles Annecy Gare Centre Reviews

Ibis Styles Annecy Gare Centre

1 Pl. de la Mandallaz, Annecy, 74000, FranceView Hotel Details
Ibis Styles Annecy Gare Centre
Ibis Styles Annecy Gare CentreIbis Styles Annecy Gare CentreIbis Styles Annecy Gare Centre
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Ibis Styles Annecy Gare Centre Guest Reviews

4.2/5
Very Good
73 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(73)
Positive reviews(42)
Negative reviews(4)
Guest User
Standard Double Room
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 17, 2024
WoW everything super i will be back breakfast was great to we really liked it very good location near train station
Guest User
Standard Twin Room
Stayed in Aug 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 9, 2023
The continental breakfast was lovely. Also Coffee and tea were available 24 hours downstairs.
Anonymous User
Standard Double Room
Stayed in Aug 2023
Travel with friends
22 review
5.0/5
Outstanding
Posted on Sep 19, 2023
服务：polite and professional! 卫生：clean!
Guest User
Standard Double Room
Stayed in May 2024
Family
6 review
4.8/5
Amazing
Posted on Jun 27, 2024
It is a 10-minute walk from the train station and opposite the old town. But it's not too far to walk along the river to the old town. Overall it's ok. It's simple, clean and convenient. Annecy is not big. If you don't go hiking, two days is enough.
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Response from Property: Thank you for your review :)All the best Nathalie
Guest User
Standard Double Room
Stayed in Aug 2024
Couples
11 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The transportation is convenient. I always like to stay in Ibis.
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Response from Property: Thank you for your review :)All the best Nathalie
Zangxiyoulan
Standard Twin Room
Stayed in Oct 2023
Couples
18 review
5.0/5
Outstanding
Posted on Nov 29, 2023
There is a government-developed parking lot nearby. It takes 3-4 minutes to walk and is safer. Everything else is quite satisfactory. The only thing I hope to improve is to brighten the store sign at night, otherwise it will be really difficult to find it.
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Roy0758
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 5, 2024
We had a very nice relaxing stay, four nights, at the ibis Styles Annecy Gare Centre, this was our third time staying there and we would stay there again in the future. Check-in staff were very friendly and helpful as were all staff throughout our stay. We used the car park in front of the hotel, it can be a little difficult to find a parking spot but that is off set by the price of the car park. Access to the old town is via a very nice riverside walk. We had a clean well-appointed room with a well-appointed bathroom with excellent shower and good lighting. The bed was very comfortable and the extra pillows were very welcome. We made good use of the safety deposit box which was very easy to use. The breakfast buffet was very tasty, lots of local produce, and the lady and gentleman looking after the breakfast buffet were really on their game, everything was frequently replenished. The fresh bread and pastries were delicious, with plenty of choice. Overall, a great little spot and value for money thoroughly recommended.
Response from Property: Dear Guest We sincerely thank you for these few words that go straight to our hearts. We always do our utmost to ensure that the stay of our guests lives up to their expectations. We look forward to welcoming you back ! Best regards
YannR2828
Stayed in Jul 2024
Couples
4.0/5
Very Good
Posted on Aug 21, 2024
Conviently located near the central station, the hotel is relatively nice. The area is not the nicest one, but still safe. The room was small and simple, but functional and clean. The staff was nice. The breakfast was good. A nice place for one night in Annecy.
Response from Property: Dear YannR2828, The whole team thanks you for your beautiful rating regarding your experience at the hotel. We are delighted to read your satisfaction and it is with joy that we will welcome you again. See you soon among us! Best regards from Annecy, Sincerely,
leventcos
Stayed in Jan 2024
Family
4.0/5
Very Good
Posted on Feb 25, 2024
Very friendly and helpful personal Very good breakfast Very clean and hygienic hotel Good location Small room and bathroom Very near parking place whole day 8 euros Hotel parking is very difficult to park and enter inside the park also higher price than other it is 13 euros
Response from Property: Good morning, Thank you for posting a comment about your stay at our establishment. We are happy that you are satisfied with our services. Looking forward to seeing you again very soon. Sincerely The direction
Guest User
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Aug 30, 2023
The hotel is a convenient walk from the train/bus station. This was our first stay at an Ibis hotel and we were pleasantly surprised. The room was a good size with a nice balcony. There was a heat wave during our visit and the air conditioning worked very well. The darkening shades were amazing and made for a great night's sleep. Good breakfast selections. Great staff in the breakfast area as well as the front desk and housekeeping. The exterior of the hotel and surrounding area could use a refresh but the interior is nicely renovated and bright. I found some of the surrounding area dark at night and would just be mindful if walking solo. I wish the room had a mini fridge!
Guest User
Stayed in Dec 2022
Couples
5.0/5
Outstanding
Posted on Jan 29, 2023
As I always said: it's an Ibis! Nice, comfortable rooms, with the basics. Friendly staff that will help and advice you. It's well located, close to train station and the old city. The best advice I got from the fron office, was to walk to the old city through the promenade along the river. Gets you immediately into the mood. That you are in a very special and beautiful place!!!
Response from Property: Good Afternoon, Thank you very much for your feedback. We a re glad the your stay was pleasurable and we hope to welcome you again. Best Regards, The Reception Ismaël
Guest User
Stayed in Dec 2022
Couples
1.0/5
Posted on Jan 29, 2023
Over the years I’ve stayed in many Ibis hotels all over Europe. My experience has always been good today that ended. The staff at this hotel were unhelpful and rude particularly the manager who refused to apologise and admit he and his staff had made a mistake. I paid in the morning using my credit card in pounds but the machine did not issue a receipt or void. The girl at the desk wanted me to pay again but I refused unless she could issue a VOID receipt. In the end she called the manger who was terrible and accusatory. Even after I showed them on my banking app that the payment had gone through they would not accept it. This manager had a excuse for everything blaming me and everything apart from himself and his rude poorly trained staff. Possibly the worst hotelier I have ever met. In the end I walked away saying I had shown clear proof I had paid and it was not my fault his tech and staff had failed. As I left the hotel he said we have cameras, more or less accusing me of stealing. If any manger and his staff were ever in need of retraining and learning how to deal with customers politely and how to apologise this is it. I shall be making a formal complaint about him to Ibis STAY AWAY FROM THIS AWFUL PLACE!
Response from Property: Dear Mister, We don't want to engage in responses that would only aggravate an unwanted situation. But, we cannot fail to indicate to readers that some of your statements are not correct about us. First of all, you fail to say that you set up the conflict in the morning by falsely accusing the receptionist of not having informed you that our parking lot was full (and she prove you that it was a false accusation); then you complain about having paid for two bottles of water at the bar when we offer free filtered water to our customers without you knowing about it and therefore you demand to be reimbursed. We explained to you that we invite our customers at the arrival to take a tea,coffee or water in the breakfast room for free.Sometimes, some guests prefer bottles of Evian’s water even if it is not free. When the manager, myself, came for the technical problem which unfortunately occurred with you on the card payment, we tried to call our maintenance to have this ticket which we did not have. This is a problem beyond our control and at this moment our bank can’t certify us that the transaction has successfully acomplished in our side! you accuse us of trying to charge you twice??! Who is rude? Finally, I came to tell you before leaving not to worry and to be able to leave quietly because we were going to manage with our bank for this history of payment because we had cameras which prove that you are in your right. You believed in an accusation and I made it clear to you that this was not the case. You persist in writing it again: I don't understand why... The whole team tries to be polite, courteous and try to do our best for our customers. I invite readers to see the large number of opinions in this direction on all the sites.
Guest User
Stayed in Dec 2022
Couples
3.0/5
Posted on Jan 29, 2023
We stayed for 2 nights on our way to Italy. We stay in Ibis as stopovers. On arrival I was unsure with regards to the area. The hotel is fairly central to the centre 10 minute walk by the river. I would say at night that walk home is very dark. Carpark in front of the hotel . Room was very basic but ok. Breakfast good I enjoyed the fresh orange juice machine. Staff helpful and friendly.
Fanny L
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 8, 2024
Very pleasant family stay. Room perfectly adapted for children. The hotel is located less than 10 minutes walk from the center and to get there you take a walk along the river. Very friendly and invested staff, we were called a few days later because they had found two stuffed animals under my daughter's bed that they wanted to send back to me, we really appreciated this gesture.
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Response from Property: Chère Madame, Un grand merci pour cet avis ainsi que pour votre commentaire sur votre expérience au sein de notre hôtel. Toute l'équipe est ravie d'apprendre que vous ayez passé un agréable séjour. Nous espérons avoir le plaisir de vous recevoir de nouveau parmi nous dans un futur proche. En vous souhaitant une excellente journée. Bien cordialement,
369ilarial
Stayed in Oct 2024
Couples
3.0/5
Posted on Nov 3, 2024
Fairly central location, just a short walk to the center. Located in a quiet area with ample parking. Rooms are fairly small, but very warm and modernly furnished. Excellent breakfast, lots of local jams and cheeses. Very satisfying for me. Clean rooms and for the first time a soft pillow. I can recommend the property.
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Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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