To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.1
Cleanliness4.2
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All reviews(49)
Positive reviews(10)
Reviews with photos/video(3)
Great location(5)
Delicious breakfast(3)
Awesome stay(2)
Negative reviews(1)
Anand the Globetrotter
Superior Room with City View
Stayed in Oct 2024
Couples
2 review
4.0/5
Very Good
Posted on Nov 18, 2024
My initial experience was a bad one. The rooms are small especially the toilet and albeit the upgrade, superior and deluxe are exactly the same. The TV didn't work, toilet seat was broken and the the so called city view is miserable.
After complaining to the Mallik the duty manager, he thoroughly understood the problem and offered to change my room. Duty manager for evening shift Siva Kumar called me numerous times as I was out in the city to confirm the typr of room and waited till I got back late evening to ensure it was done. Kudos to both of them!!!
My new deluxe room with a proper city view felt bigger and more spacious albeit the same type of bathroom but all was functional. Location wise it is next to the 1MG Mall and lots of restaurants literally 1-2mins walk away. Perfect location. Breakfast is decent with international and local dishes. All the staff are very helpful as well. One amazing perk is that they have a pillow list to choose from including hot chocolate or spiced teas before bed.
I would suggest this hotel if you're doing short trips or on a mid-tier budget. Many hotels are around such as Conrad, Taj, and Oberoi on the same street with bigger rooms and slightly more only.
Boon Wah
Deluxe Room
Stayed in Aug 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Sep 14, 2024
City centre located, quiet and business hotel. Good to stay to access around. Just the sound proof is not so good, next room door closing as someone enter into the room.
Overall, is a good hotel to stay.
Siyuan
Superior Room with City View
Stayed in Dec 2023
Couples
1 review
4.7/5
Amazing
Posted on Jan 30, 2024
Friendly staff, good breakfast, nice view from rooftop swimming pool. Very comfortable bed, block out shades in the room and quiet. We had a good night of sleep.
Guest User
Superior Room with City View
Stayed in May 2024
Family
1 review
2.2/5
Posted on Jun 16, 2024
Stayed at this hotel for 3 nights and I would not recommend to any travellers who are wanted a relaxing stay at hotel.
Out of the 3 days during my stay they had events and functions and this is the hotels priority and not the guests as you are unable to use pool due to functions taking place and is noisy. The guest toilets are used as changing rooms for functions and for hotel dancers therefore unwelcoming for the guests.
Lastly one day I tried to use pool again unwelcoming no staff, no towels, or anyone to check or assist, there where approx 10-12 people at the pool and all complained of the pool water being extremely cold, basically like ice pool, shivering to use a pool in 4 star hotel.
Informed hotel management of all and there said the pool is not temperature controlled, if this is the case pool should be closed.
Hotel kitchen, housekeeping and reception staff all good. But generally poor management.
Please rethink prior to booking.
Totally disappointed, ruined my holiday break.
DatAfricanAsianKid!
Superior Room with City View
Stayed in Aug 2023
Couples
7 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Great hotel! The breakfast was mind blowing; I loved everything. Fresh orange juice (one of the best)
French toast and pancakes, the chef really knows how to make the perfect batter.
The bed was so comfortable that immediately passed out. Front desk stuff were also really friendly and welcoming. They provided us extra check out time.
Ciampi
Deluxe Room
Stayed in Apr 2024
Solo travelers
77 review
4.0/5
Very Good
Posted on Jun 3, 2024
Nice hotel in Bangalore. Recommended if you are in town for a short or longer stay
Pattama
Superior Room with City View
Stayed in Jul 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Aug 29, 2024
Location is good.
Bert Stephen Pedro
Superior Room with City View
Stayed in Aug 2023
Business travelers
31 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Great Place, Good Food and Great Location
Hock Yong
Superior Room with City View
Stayed in Oct 2022
Business travelers
38 review
3.7/5
Posted on Dec 2, 2022
no hotel slippers.
DOKYUN
Suite
Stayed in May 2022
Family
1 review
4.7/5
Amazing
Posted on Jun 21, 2022
Location was good. Their service was top notch. The view from the room was also good. The damp smell in the bathroom was disappointing. Overall, it was a satisfactory trip.