Vienna Hotel (Beijing Jiugong Metro Station)

Vienna Hotel (Beijing Jiugong Metro Station) Reviews

Vienna Hotel (Beijing Jiugong Metro Station)

Building 15, No.12 Courtyard Jiuzhong Road, Daxing District, Beijing, ChinaView Hotel Details
Vienna Hotel (Beijing Jiugong Metro Station)
Vienna Hotel (Beijing Jiugong Metro Station)Vienna Hotel (Beijing Jiugong Metro Station)Vienna Hotel (Beijing Jiugong Metro Station)
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Vienna Hotel (Beijing Jiugong Metro Station) Guest Reviews

4.5/5
Good
426 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(426)
Positive reviews(393)
Reviews with photos/video(44)
Classy environment(30)
Average sound insulation(22)
Friendly front desk staff(19)
Convenient parking(13)
Delicious breakfast(11)
Large rooms(10)
Perfect for business trips(8)
Close to metro(5)
Negative reviews(33)
MOIDEENKUNJI ABDULKAREEM
Superior Room (2 beds)
Stayed in Sep 2024
Business travelers
8 review
3.7/5
Posted on Oct 28, 2024
once I reach hotel i ask the help to get my luggage pick up to room , but the supervisor / receptionist refuse it ! i feel it very bad
Response from Property: Dear customer, hello! I am your online personal butler 'Xiao Wei'. Thank you for taking the time to provide a sincere review of Vienna Hotel Beijing Jiugong Branch. I am very ashamed to have caused you any negative feelings. Providing you with the highest quality stay experience is the greatest pursuit of the hotel! I have recorded the issue you mentioned and will make improvements immediately. Sorry again, please give us a chance to correct our mistake. Xiaowei looks forward to your visit again and checking if I have made the necessary corrections
Guest User
Family Friendly Twin Room
Stayed in Jul 2023
Family
2 review
3.2/5
Posted on Sep 15, 2023
I booked for my family. They have written a review. ,,Poor service, not helpful for foreigners. The room wasn’t very clean. The staff didn’t speak English. There wasn’t enough toilet paper in the room. We asked for bath towels and they gave us a very small one. Although the breakfast was already booked and paid, they didn’t want to let us in. They forgot to give us a receipt and tell us that we would need it to get our breakfast.”
Response from Property: Dear guest, hello! I am your online personal butler "Xiaowei". Thank you for taking the time to write your sincere review of Vienna Hotel Beijing Jiugong Branch. I am very ashamed to have brought you a bad feeling. Providing you with the best quality stay experience is the hotel's greatest pursuit! I have recorded the noise problem you mentioned and will improve it immediately. I apologize again and please give us a chance to correct our mistakes. Xiaowei looks forward to your visit again to check whether I have made any improvements.
Tumendelger
Deluxe Family Room
Stayed in May 2023
Business travelers
3 review
2.5/5
Posted on Sep 11, 2023
a lot of noise
Response from Property: Dear guest, hello! I am your online personal butler "Xiaowei". Thank you for taking the time to write your sincere review of Vienna Hotel Beijing Jiugong Branch. I am very ashamed to have brought you a bad feeling. Providing you with the best quality stay experience is the hotel's greatest pursuit! I have recorded the noise problem you mentioned and will improve it immediately. I apologize again and please give us a chance to correct our mistakes. Xiaowei looks forward to your visit again to check whether I have made any improvements.
Guest User
Superior Double Room
Stayed in Mar 2024
Other
5 review
1.0/5
Posted on Apr 10, 2024
Bad review, bad review, bad review. I have stayed here many times and always checked out at 2 o'clock. I don't know what happened today. I was sleeping soundly at around 11 o'clock and the front desk called and asked me to check out at 12 o'clock. Crazy😫
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Beijing Jiugong Branch. I am very ashamed to bring you a bad feeling. Providing you with the best quality check-in experience is the hotel's greatest pursuit! I have recorded the late check-out issue you mentioned and will make improvements immediately. I apologize to you again, please give us a chance to correct the mistake. Xiao Wei looks forward to your visit again to check whether I have made any corrections.
Payigaier
Superior Double Room
Stayed in Feb 2024
Business travelers
7 review
2.2/5
Posted on Mar 8, 2024
This is the worst hotel I have ever stayed in, bar none. The room is just a sandwich room, and the windows are just ventilation holes. The room is stuffy and the air conditioner doesn't work well.
Original TextTranslated by Google
Response from Property: Dear guests, hello! I am your online personal butler "Xiaowei". Thank you for taking the time to write your sincere review of Vienna Hotel Beijing Jiugong Branch. I am very ashamed to have brought you a bad feeling. I will provide you with the best quality hotel reply: Experience is the biggest pursuit of a hotel! I have documented the stuffy problem you mentioned and will improve it immediately. The air conditioning in the hotel is central air conditioning. I apologize again for the inconvenience caused to you. Please give us a chance to correct our mistakes. Xiaowei looks forward to your visit again and checks to see if I have made any improvements.
Guest User
Superior Double Room
Stayed in Nov 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Facilities: good Hygiene: clean Environment: Quiet The service was excellent
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. You took the precious time to write a sincere review of Vienna Hotel Beijing Jiugong Branch. Thank you for your affirmation of our work. The hotel rooms are spacious and equipped with Big Health brand mattresses, Big Health sleeping pillows, and high-woven pure cotton bedding. We hope to provide you with the best quality sleep experience. If you like it, come often, and you can also call the front desk to take the pillow home, so that Vienna will always be with you! Thank you again for your love for Vienna Hotel Beijing Jiugong Branch. Xiaowei looks forward to you coming home often to check if I am slacking off! Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant trip and we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Feb 2024
Other
28 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The room facilities are a bit old, but they are clean and tidy, and the service is warm and thoughtful. There is a restaurant and supermarket downstairs, making life more convenient. There are few other shopping facilities in the surrounding area and it is a bit far from the subway station.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online personal butler "Xiaowei". Thank you for taking the time to write your sincere review of Vienna Hotel Beijing Jiugong Branch. Thank you for your recognition of my work. The hotel rooms are spacious and equipped with Big Health brand mattresses, Big Health sleeping pillows, and high-woven pure cotton bedding. I hope to provide you with the best quality sleep experience. If you like it, come often, and you can also call the front desk to take the pillow home, so that Vienna will always be with you! Thank you again for your love for Vienna Hotel Beijing Jiugong Branch. Xiaowei looks forward to your coming home often to check if I am slacking off.
Agou.tianliangchufa
Deluxe Family Room
Stayed in Jan 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Very satisfied, the bed is very comfortable and soft. Overall good Health: OK Service: The waiters are very polite Facilities: Parking available.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online personal butler "Xiaowei". Thank you for taking the time to write your sincere review of Vienna Hotel Beijing Jiugong Branch. Thank you for your recognition of my work. The hotel rooms are spacious and equipped with Big Health brand mattresses, Big Health sleeping pillows, and high-woven pure cotton bedding. I hope to provide you with the best quality sleep experience. If you like it, come often, and you can also call the front desk to take the pillow home, so that Vienna will always be with you! Thank you again for your love for Vienna Hotel Beijing Jiugong Branch. Xiaowei looks forward to your coming home often to check if I am slacking off.
Anonymous User
Superior Double Room
Stayed in Jan 2024
Solo travelers
25 review
2.7/5
Posted on Feb 28, 2024
The ktv is too noisy, there are only a few TV channels, the effect is poor, the sound insulation of the room is too poor, you can smoke casually on the sofa in the lobby, why isn't smoking banned in public places, the front desk staff is very enthusiastic
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online personal butler "Xiaowei". Thank you for taking the time to write your sincere review of Vienna Hotel Beijing Jiugong Branch. I am very ashamed to have brought you a bad feeling. Providing you with the best quality stay experience is the hotel's greatest pursuit! I have recorded the noise problem you mentioned and will improve it immediately. I apologize again and please give us a chance to correct our mistakes. Xiaowei looks forward to your visit again to check whether I have made any improvements.
Guest User
Superior Double Room
Stayed in Dec 2023
Business travelers
9 review
4.7/5
Amazing
Posted on Jan 20, 2024
not bad. clean
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. You took the precious time to write a sincere review of Vienna Hotel Beijing Jiugong Branch. Thank you for your affirmation of our work. The hotel rooms are spacious and equipped with Big Health brand mattresses, Big Health sleeping pillows, and high-woven pure cotton bedding. We hope to provide you with the best quality sleep experience. If you like it, come often, and you can also call the front desk to take the pillow home, so that Vienna will always be with you! Thank you again for your love for Vienna Hotel Beijing Jiugong Branch. Xiaowei looks forward to you coming home often to check if I am slacking off!
Guest User
Standard Double Room
Stayed in Jul 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 23, 2023
The room is very good, especially the service at the front desk is very good, very heartwarming, like returning home.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey! Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. You took your precious time to leave a sincere review on Vienna Hotel Beijing Jiugong. Thank you for your affirmation of our work. The hotel rooms are spacious, equipped with big health brand mattresses, big health sleeping pillows, and high-woven cotton bedding. We hope to provide you with the best quality sleep experience. If you like it, come often, and you can also call the front desk to take the pillow home, so that Vienna will always be with you! Thank you again for your great love for Vienna Hotel Beijing Jiugong, Xiaowei looks forward to seeing you coming home often to check if I am not slack! Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey! Thank you again for your affirmation of the hotel, and look forward to coming again, I wish you a pleasant journey, and we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Jul 2023
Couples
2 review
5.0/5
Outstanding
Posted on Aug 23, 2023
The service is very good, the room is upgraded for free, and two breakfasts are given as a gift. The room is clean and tidy, and the facilities are well-equipped. It is recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey! Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. You took your precious time to leave a sincere review on Vienna Hotel Beijing Jiugong. Thank you for your affirmation of our work. The hotel rooms are spacious, equipped with big health brand mattresses, big health sleeping pillows, and high-woven cotton bedding. We hope to provide you with the best quality sleep experience. If you like it, come often, and you can also call the front desk to take the pillow home, so that Vienna will always be with you! Thank you again for your great love for Vienna Hotel Beijing Jiugong, Xiaowei looks forward to seeing you coming home often to check if I am not slack! Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey! Thank you again for your affirmation of the hotel, and look forward to coming again, I wish you a pleasant journey, and we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Dec 2023
Other
4 review
3.0/5
Posted on Jan 31, 2024
The room was extremely noisy. The KTV next to it sang until 3 a.m. (very noisy). I couldn't fall asleep. I contacted the front desk but it was too noisy. At 5 a.m., the corridor was full of chaotic sounds. It was not suitable for living at all. The experience was the worst. A great hotel experience, I strongly recommend that you don’t make a reservation and don’t be deceived.
Original TextTranslated by Google
Response from Property: Thank you very much for your review and good suggestions. I am very ashamed to have brought you a bad feeling. Providing you with the best quality stay experience is the hotel's greatest pursuit! Regarding the issue of room sound insulation, I have recorded it and will improve it immediately. It is guests like you who continue to care and supervise us that enable us to constantly discover problems in our work and make continuous progress. We will continue to innovate and work hard to provide you with better services. All hotel staff look forward to your next visit. visits
Vicky
Family Friendly Twin Room
Stayed in Jun 2023
Family
19 review
2.7/5
Posted on Jul 25, 2023
There is no window in the room, many people often pass by at night, it is noisy, the sound insulation is not good, the air conditioning is sufficient, and the lighting is dim. The hotel staff worked hard to manage the room, and knocked on the door early in the morning to clean it. The hotel's breakfast is okay, the taste is good, and you can be full.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiaowei". Thank you for taking your precious time to leave a sincere review on Vienna Hotel Beijing Jiugong Branch. I am very ashamed to bring you a bad feeling. Providing you with the highest quality check-in experience is the biggest pursuit of the hotel! I have noted the problem you mentioned and will improve it shortly. I apologize again, please give us a chance to correct our mistakes, Xiaowei looks forward to your visit again, and check if I have corrected.
Anonymous User
Standard Double Room
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 23, 2023
Good front desk service attitude, clean and hygienic environment
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey! Dear guests, thank you very much for your good comments on our hotel, and we will continue to work hard to live up to your good comments. You took the time to make a sincere review of Vienna Hotel Beijing Jiugong Branch. Thank you for your affirmation of our work. The hotel rooms are spacious, equipped with big health brand mattresses, big health sleeping pillows, and high-woven pure cotton bedding. We hope to provide you with the best sleep experience. If you like it, come often, and you can also call the front desk to take the pillow home, so that Vienna will always be with you! Thank you again for your love for Vienna Hotel Beijing Jiugong Branch. Xiaowei looks forward to you coming home often to check if I have slacked off! Dear guests, thank you very much for your good comments on our hotel, and we will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey! Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
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