James Joyce Coffetel (Beijing South Railway Station, Fangzhuang Puhuangyu Metro Station) Reviews
James Joyce Coffetel (Beijing South Railway Station, Fangzhuang Puhuangyu Metro Station)
Building 11, Area 3, Fangqunyuan, Fengtai District, Beijing, ChinaView Hotel Details
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James Joyce Coffetel (Beijing South Railway Station, Fangzhuang Puhuangyu Metro Station) Guest Reviews
4.6/5
Very Good
827 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(827)
Positive reviews(801)
Reviews with photos/video(84)
Easy to get around(75)
Classy environment(67)
Friendly front desk staff(64)
Quiet & comfortable(41)
Close to metro(38)
Many amenities(29)
Large rooms(27)
Stayed multiple times(4)
Negative reviews(26)
Guest User
Standard Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Very nice room for the value we paid, private clean bathroom and spacious enough to get around the room, with windows that can be opened for fresh air to come in. Airconditioning was great and the bed wasn't too hard, functioning TV and WIfi. Foreigner friendly and the 24 hours staff were attentive for my requests (delivery, assistance) and speaks English very well. The walk to the nearest train station was about 7 minutes (10 if with luggage) with pathway that is luggage friendly. There are eateries that opens until late night around and next to the hotel, it's not noisy as it's mostly residential area and school in front, hence it feels safe as well. Room was clean and zero smoke smell, really as the picture advertised. Totally recommended and will stay again if I'm in Beijing again.
Response from Property: Hello! Thank you for your visit, and we sincerely appreciate your love and recognition of us. Remembering the wonderful time you had here moved us deeply, and it is our duty to provide guests with a wonderful stay experience. We are honored to receive your approval, and at the same time, we are more motivated to continue moving forward. We hope to have more opportunities to serve you
Guest User
Standard Room
Stayed in Sep 2024
Solo travelers
19 review
4.5/5
Great
Posted on Oct 16, 2024
It is convenient to travel around by metro subways.
6/8
Response from Property: Dear friend: Hello, thank you very much for giving us your valuable suggestions in your busy schedule. We hope you will understand and correct some omissions in the process of serving you. Your satisfaction is our greatest pride. Maintaining high-quality service is our unremitting pursuit. We look forward to seeing you next time and wish you all the best!
Angelique Petersen
Standard Room
Stayed in Jun 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jul 20, 2024
The hotel room was clean and spacious. The staff were very helpful and could speak alittle English. The location is OK but you need to walk about 15mins to the subway which is not bad but can be tiring when you have luggage with you. Overall a very good experience. Will definitely book again in the future.
Response from Property: Dear friend: Hello, thank you very much for giving us your valuable suggestions in your busy schedule. We hope you will understand and correct some omissions in the process of serving you. Your satisfaction is our greatest pride. Maintaining high-quality service is our unremitting pursuit. We look forward to seeing you next time and wish you all the best.
Guest User
Business Double Room
Stayed in May 2024
Couples
3 review
3.7/5
Posted on Jun 15, 2024
Pretty nice hotel quite close to metro and good value for the price. There’s a really nice restaurant just next doors. The room was modern and everything was really quite fine. Just too bad there is no laundry service.
Response from Property: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. Our hotel is located in Building 11, District 3, Fangqunyuan, Fengtai District, Beijing. It has a superior geographical location, beautiful and quiet environment, convenient transportation, and mature surrounding commercial facilities. It is adjacent to the main road of the South Third Ring Road and close to Metro Line 5 and Line 14: It takes more than 10 minutes to walk from Exit B of Liujiayao on Line 5 to the hotel, and it takes more than 10 minutes to walk from Exit C of Puhuangyu Metro Station on Line 14 to the hotel; Metro Line 5 can reach the Temple of Heaven Park in 1 stop, and Line 14 can reach Beijing South Railway Station in 2 stops. It is a 10-minute drive from the Cancer Hospital of the Chinese Academy of Medical Sciences. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise, and we are more motivated to move forward. I hope there will be more opportunities to serve you!
Mungunnie
Standard Room
Stayed in Jun 2024
Couples
2 review
3.7/5
Posted on Jul 27, 2024
Little bit further from subway station
Response from Property: 親愛的朋友: 您好,非常感謝您能在百忙之中給我們提出寶貴的意見,我們在為您服務的過程中發生的一些遺漏之處,還望您諒解與指正。您的滿意便是我們最大的驕傲,保持高品質的服務是我們不懈的追求,期待下次再會並祝您萬事如意、事事順心!
Gunee888
Queen Room
Stayed in Nov 2024
Couples
1 review
4.5/5
Great
Posted on Dec 26, 2024
Excellent
Guest User
Executive Double Room
Stayed in Nov 2024
Business travelers
42 review
1.0/5
Posted on Dec 19, 2024
This hotel is located at the subway station, but it is more than one kilometer away from the subway station. The rooms are cramped and the price levels are very confusing. The executive king bed and the business king bed are actually the same room type.
The salesperson is hypocritical, saying one thing in front of people and another behind their backs. He is very impatient to issue an invoice after the sale. Is it going to kill you to issue an invoice? Especially the telephone operator at 17:30 on December 19 hung up the phone twice (see the picture below for example)
Also, some rooms have tea + coffee, and some only have tea (I saw other travelers comment on this before)
Original TextTranslated by Google
Response from Property: Dear friend: Hello, thank you very much for giving us your valuable suggestions in your busy schedule. We hope you will understand and correct some omissions in the process of serving you. Our hotel is relatively close to the Liujiayao subway station. It takes about ten minutes to walk. The room types are different, and the rooms are also different. The executive king bed is relatively large. Regarding the invoice issue, the front desk must strengthen training and deal with the staff on duty seriously. Since we put tea in the room, if you want coffee, you can send drip coffee to your room. If you have any questions or needs during your stay, please give us feedback in time. We will respond as soon as possible to achieve your satisfaction. I sincerely apologize to you again for the problems that occurred this time. I hope you can give us a chance to correct it.
Guest User
Standard Room
Stayed in Oct 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The hotel is in European and American style. The service staff is very enthusiastic when entering the lobby. The front desk service is super good. There is an elevator ahead. It is very clean. When entering the guest room area, the corridor is transparent. The room is large. The environment is good. The bedding is very comfortable. The room has heating and air conditioning. It is warm.
Original TextTranslated by Google
Response from Property: 親愛的客官您好,看到您的好評我們真的非常開心!您的滿意,讓我們無比幸福,能為你你提供優質的服務和舒適乾淨的入住環境是我們的榮幸~~希望喆啡的小夥伴們熱情貼心的服務為您的旅途增添一抹色彩,讓您的旅程不留遺憾,希望我們的話可以把我們推薦給您更多的好朋友哦,期待您的下次回家~
Guest User
Guestroom (2 beds)
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Enter the hotel. The lobby is in European and American style. The service of the front desk lady is superb. The corridor is clean and sanitary. The room facilities are complete. There are heating and air conditioning in the room. It is warm. The bed is comfortable. Beautiful environment
Original TextTranslated by Google
Response from Property: 親愛的客官您好,看到您的好評我們真的非常開心!您的滿意,讓我們無比幸福,能為你你提供優質的服務和舒適乾淨的入住環境是我們的榮幸~~希望喆啡的小夥伴們熱情貼心的服務為您的旅途增添一抹色彩,讓您的旅程不留遺憾,希望我們的話可以把我們推薦給您更多的好朋友哦,期待您的下次回家~
Chenchen~
Guestroom (2 beds)
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The room is very clean and quiet. The front desk lady is very friendly. The hotel is in a good location, close to the subway station and bus station. There are many shopping malls and restaurants around. Overall, it is very good.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您對我們酒店的點評。我們非常高興您對我們的環境、衞生、服務、設施等方面都給予了高度評價。我們一直致力於為每一位客人提供舒適、温馨的住宿體驗,您的滿意是我們最大的動力。同時,我們也會繼續努力,不斷提升酒店的服務質量,讓每一位客人都感受到我們的誠意和關懷。再次感謝您的光臨,期待下次再見!
Guest User
Deluxe Room (Double Bed)
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The staff are very warm and polite, the facilities and equipment are also complete, the heating is very hot, the room is clean and comfortable, and the environment is also very good. I will come to this hotel again next time [呲牙]
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you for your review of our hotel. We are very pleased that you have given high praise to our environment, hygiene, service, facilities and other aspects. We have been committed to providing every guest with a comfortable and warm accommodation experience. Your satisfaction is our greatest motivation. At the same time, we will continue to work hard to continuously improve the service quality of the hotel so that every guest can feel our sincerity and care. Thank you again for your visit and look forward to seeing you next time!
Guest User
Queen Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 20, 2024
As soon as I entered the hotel, the front desk staff were very nice and the check-in was very fast. When I entered the room, I felt that the room was very warm and comfortable. The room was also very clean and tidy. The bed was very soft and the facilities were very good. The environment was also very good, giving people a very comfortable feeling. I highly recommend it!
Original TextTranslated by Google
6/9
Response from Property: Hello dear guest, we are really happy to see your positive comments! Your satisfaction makes us extremely happy. It is our honor to provide you with high-quality services and a comfortable and clean accommodation environment~~ We hope that the warm and considerate service of James Joyce Coffee’s friends will add a touch of color to your journey and make your stay more enjoyable. You will leave no regrets on your journey. We hope that our words can recommend us to more of your good friends. We look forward to your next trip home~
Guest User
Queen Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Good front desk service, clean and hygienic, complete facilities and equipment, beautiful environment. The room has 24-hour hot water and the room is very warm. Highly recommended
Original TextTranslated by Google
6/8
Response from Property: 感謝您的讚揚,我們感到非常高興您對我們的酒店服務表示滿意。我們會繼續努力提升每個細節的質量,為您提供更加舒適的住宿體驗。感謝您的支持和信任,期待您的再次光臨!
Sau Ping
Standard Room
Stayed in Oct 2024
Solo travelers
3 review
4.5/5
Great
Posted on Nov 18, 2024
I am very satisfied with the service and facilities, but since no food was provided, I cannot comment!
The problem is that the "Room Details" on the web page states that fruits, coffee, etc. will be provided. This is one of the reasons why I chose this hotel.
I asked the hotel for confirmation on this matter, and their response was absolutely not!
I'm afraid your company has violated Hong Kong's Trade Descriptions Ordinance: "Making false trade descriptions of the goods supplied, and providing false, misleading or incomplete information and misrepresentations."
Hope to get a reasonable and quick response.
Original TextTranslated by Google
Response from Property: 親愛的朋友: 您好,非常感謝您能在百忙之中給我們提出寶貴的意見,您反饋的問題,酒店已反映給酒店領導,由於trip外網展示訊息有誤,酒店已聯繫trip網站工作人員進行修改,給您帶來不便,我們深表遺憾。還望您諒解與指正。
Guest User
Business Double Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Good front desk service, clean and hygienic, complete facilities, beautiful environment, comfortable room, separate bathroom and air conditioning, warm, highly recommended
Original TextTranslated by Google
Response from Property: Thank you for your praise. We are very glad that you are satisfied with our hotel service. We will continue to work hard to improve the quality of every detail and provide you with a more comfortable accommodation experience. Thank you for your support and trust, and we look forward to seeing you again!