3-Star Hotels in Brooklyn

We arrived to find the reception closed and was directed to bottle shop, the guy finally came and told us to go to the hotel bar, we entered and he pointed to see the other guy at the bar who was very pleasant, got our key and entered the room to find no iron but an ironing board. So went to get a bottle of wine to take for dinner at bottleshop and had the same mid 50s/60, guy, we had when we first arrived. After paying for my bottle I asked if they would have an iron as there is a ironing board but no iron in the room , he replied we want have one they get pinched, so I replied 'so you can't provide one for me? He replied i said ' I'll have a look 🙄' asked my room number and I went back to my room in absolute disgusted to be spoken to so rudely. He then dropped one of with no apology or a word... We had been on holidays for 8 days and going out for dinner and wanted to iron some clothes ... understand they get stolen but didn't need to be spoken to like this🙄🤔😡