Chengde Lan Horizon Hotel (Mountain Resort)

Chengde Lan Horizon Hotel (Mountain Resort) Reviews

Chengde Lan Horizon Hotel (Mountain Resort)

No.s9 Xingsheng Lishui, Pule Road, Shuangqiao District, Chengde City, Shuangqiao District, Chengde, Hebei, ChinaView Hotel Details
Chengde Lan Horizon Hotel (Mountain Resort)
Chengde Lan Horizon Hotel (Mountain Resort)Chengde Lan Horizon Hotel (Mountain Resort)Chengde Lan Horizon Hotel (Mountain Resort)
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Chengde Lan Horizon Hotel (Mountain Resort) Guest Reviews

4.7/5
Outstanding
1022 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1022)
Positive reviews(1005)
Reviews with photos/video(206)
Delicious breakfast(103)
Friendly front desk staff(88)
Convenient parking(70)
Close to scenic area(57)
Convenient for shopping(41)
Tasty restaurant(40)
Perfect for kids(15)
Has rooms for families(7)
Negative reviews(17)
Guest User
Elegant 2-bed Room
Stayed in Oct 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Very good service and room, will like to come back again. Highly recommend to friends.
Response from Property: Dear guest: Hello! Thank you for staying at Chengde Lanhai Hotel and sharing your stay experience. It is an honor to receive your satisfactory feedback. We sincerely look forward to your next visit and wish you a happy life
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Couples
5 review
3.5/5
Posted on Oct 5, 2024
Went with my wife during the October 7 day holiday . Our normal go to place was the Phoenix hotel that was booked. Place was ok. I say a 3.5/5 Service was good they told us about some tours they offer discounts on and a cool show about an emperor that has like 300 actors in it. Was cheaper than just buying it at the location I booked this because my wife said it was more “central” it was not. Kind of in the middle of nowhere tho near a temple we did visit. The other hotels are near the river and you can walk and see some real nice bridges and lighted up streets. The photos make the building look really cool. While the photos aren’t fake it’s way smaller than I thought it would be. The room itself was kind of small. Like half the size of the phoenix hotel and is only 4 floors so not much of a view. Mine was of a parking lot. Bathroom was nice the toilet was automatic and had a heated seat. No breakfast. Bed wasn’t all that comfortable and not much of a view. Did have a shopping center next door and taxis stopped near it. Kind of pricey but that was because of the 7 day holiday they had. I stayed at phoenix the week before and it was 200 rnb cheaper, nicer, more modern, twice the size, nicer shampoo/soap and had free breakfast.
Luann
Elegant 2-bed Room
Stayed in Jul 2024
Couples
10 review
3.7/5
Posted on Aug 12, 2024
the hotel grounds is very nice but there is nightly stage performance on site in summer which is noisy with music from 1830 and ends at 2200, the noise spoils the experience for guests who want a quiet peaceful retreat on the grassland!
Ong
Deluxe 2-bed Room
Stayed in Aug 2023
Couples
48 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Concierge Liu Hong & her colleague Ms Liu were superb in their recommendations on the better attractions.
Response from Property: Dear guests: Hello! Thank you for choosing Chengde Blue Horizon Hotel and giving us full praise! We are deeply moved and inspired by your high praise. We hope you can share your wonderful experience in the hotel with your family and friends. We sincerely look forward to you experiencing our products and appreciating our services again!
Guest User
Elegant 2-bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The hotel was superb! Really enjoyed the stay! Thank you!
Response from Property: 尊敬的賓客,您好!感謝您對承德嵐海大酒店的支持 您住的舒心就是我們最大的心願,酒店位於四大景區中心地帶,交通便利,酒店旁邊設有大型購物超市,方便您的生活需求真誠期待您再次光臨,祝您生活愉快
kelvin
Elegant Queen Room
Stayed in Oct 2024
Family
33 review
4.8/5
Amazing
Posted on Nov 7, 2024
The location of the hotel is good, just by the road, but a little distance from the road, not noisy! The parking lot is open and the place is big enough. The room is relatively new, and it has a smart toilet that can be heated. The breakfast is Chinese style, the taste is OK, and there are fruits!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Lanhai Hotel. Your satisfaction is our eternal pursuit. We are not able to get your full score evaluation. We still have some shortcomings. We will continue to work hard and look forward to your stay again. I wish you a happy life.
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The hotel facilities are very new, the stay is very comfortable, the surrounding environment is good, there is a beautiful river next to it, it is convenient for eating and shopping, and there are large shopping malls, supermarkets, convenience stores and coffee shops next to it. Hotel introduction The front desk of the hotel is very kind, especially Xiao Luo, who was very considerate to add a quilt, it is worth recommending 👍👍
Original TextTranslated by Google
Response from Property: Hotel reply: Dear guest: Hello! Thank you for staying at Chengde Lanhai Hotel and sharing your experience. I am very honored to receive your satisfactory feedback. I sincerely look forward to your next visit and wish you a happy life.
Emma Lou
Imperial View Superior Suite
Stayed in Sep 2024
Family
16 review
4.0/5
Very Good
Posted on Oct 15, 2024
The hotel accommodation is not bad! But the air conditioning in the room is not very good! It may be the central air conditioning, and the air conditioning in the room is just for decoration! There is no difference between hot and cold anyway! Environment: Convenient travel, there are many places to eat nearby, and robots will deliver takeout! Convenient parking! There are many locations
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Lanhai Hotel. The hotel's air conditioning is central air conditioning. Due to the cold weather, the hotel began to switch to heating mode in October according to the needs of most guests. We are very sorry that we failed to make your stay comfortable. We will improve ourselves and strive to do better. We look forward to your visit again. I wish you a happy life
Danjiyou
Imperial View Exclusive Suite
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The suite I booked has a bedroom on one side facing the Wulie River. I watched the sunset from inside the room. The sunlight was beautiful. The hygiene was good. The front desk service was warm. The food in the restaurant was cheap. The heating in the room was great. It was a bit hot even when the air conditioner was turned off at night. I would stay here again if I come next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Delanhai Hotel. We will continue to maintain high-quality services and excellent customer service standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your good comments and sincerely look forward to your visit again.
Guest User
Elegant 2-bed Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 8, 2024
I went out with my parents and friends during the National Day holiday and chose Lanhai Hotel. The experience was very good. I am very grateful to the hotel staff Xiaoxiu for helping to mail the Apple headphones that my child lost in the hotel room. The service attitude is super good!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住承德嵐海大酒店,很榮幸得到您的寶貴評價,我們會秉承您的需求,我的責任,並持之以恆的為顧客提供更好的服務,期待您的下次光臨
Woshimumu
Elegant 2-bed Room
Stayed in Aug 2024
Other
13 review
4.0/5
Very Good
Posted on Sep 21, 2024
I have stayed here 6 times in the past 2 months. Facilities: The room can only be furnished, and you can call Xiaodu. Hygiene: Because there is a carpet, there will be dead corners and it is not easy to maintain. Service: The front desk is active and enthusiastic. Xiao Yin and Xiao Luo were impressed this time. Environment: The restaurant on the first floor is very good, the breakfast buffet is very rich, lunch and dinner are a la carte, the restaurant waiter can greet politely, and the restaurant cashier is also very polite.
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6/9
Response from Property: Dear guests, thank you for choosing Lanhai Hotel. Your satisfaction is our eternal pursuit, but we failed to get your full score. We still have some shortcomings. We will continue to work hard and look forward to your stay again. I wish you a happy life.
Michelle W.
Imperial View Superior Suite
Stayed in Aug 2024
Family
14 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The room is large, with two bedrooms and one living room, clean and sanitary, and the river view is also beautiful. The hotel restaurant is good. Although it serves Shandong cuisine, it also has authentic local specialties. You don't have to go far to eat. It is very close to the core scenic spots of the Summer Resort and Puning Temple. The parking lot is large, convenient and free. The service in all aspects is good, but the tour guide downstairs is a bit annoying. Every time he goes downstairs, he must solicit business, which is really annoying.
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Response from Property: 尊敬的賓客您好:感謝您選擇承德嵐海大酒店,您對酒店各方面的滿意就是我們前進的動力,您提出的問題我們也會第一時間進行溝通處理,希望下次您的到來,我們能呈現全新的面貌,祝您生活愉快,期待再次光臨
Mengtekadini-taiermeigongsunlong
Imperial View Superior Suite
Stayed in Jul 2024
Family
7 review
4.8/5
Amazing
Posted on Aug 19, 2024
Summer vacation is the peak season for traveling with children. In line with the principle of spending less money and doing more, it is particularly important to choose a hotel with high cost performance. The suite of Lanhai Hotel (Summer Resort Branch) is exactly what I want! Compared with the "tearing feeling" of booking two double-bed rooms for the family, the suite perfectly solves the spiritual need of the family to be together, and the room has its own small balcony, overlooking the Summer Resort across the Wulie River, the scenery is so pleasing to the eyes! ! ! In terms of catering, breakfast is mainly Chinese, and there are also Western milk bread, coffee, salad, etc. The hotel can provide lunch and dinner. The price will definitely be higher than that of local restaurants, but it is not outrageous. If you want to save more, turn right and walk 60 meters out of the door. There is a large supermarket next door with everything. There is a self-service laundry room on the third floor of Building B of the hotel, which is still very necessary for taking children out, and it can solve the problem of washing and drying in one stop.
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6/13
Response from Property: Dear guest: Hello! Thank you for staying at Chengde Lanhai Hotel and sharing your experience. We are honored to receive your detailed and satisfactory feedback, but it is our greatest regret that we failed to satisfy you. We will uphold your needs and our responsibilities. We will welcome you with a better attitude and look forward to your visit again. I wish you a happy life!
Guest User
Elegant 2-bed Room
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Chengde Blue Ocean Hotel Mountain Resort left a deep impression on me. The hotel is in an excellent location, close to the Mountain Resort, and very convenient for travel. The rooms are spacious and clean, warmly decorated, and fully equipped, making it very comfortable to stay. The service is also very thoughtful, and the staff is warm and friendly, and they are always responsive. The hotel's catering is also commendable, with rich and delicious dishes, and you can taste local specialties. Here, you can enjoy a high-quality accommodation experience and feel the historical and cultural charm of Chengde. Whether it is a family trip or a business trip, Chengde Blue Ocean Hotel Mountain Resort is a very good choice.
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Response from Property: Dear guests, hello! Thank you for staying at Chengde Lanhai Hotel. Your comfortable stay is our greatest wish. The hotel is located in the center of the four major scenic spots, with convenient transportation. There is a large shopping supermarket next to the hotel to facilitate your life needs. We sincerely look forward to your visit again and wish you a happy life.
Guest User
Deluxe 2-bed Room
Stayed in Jul 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 30, 2024
There is a large supermarket next to the hotel, which is very convenient, and there is a river behind it
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Lanhai Hotel. Your satisfaction is our greatest motivation. We will continue to work hard and look forward to your stay again. I wish you a happy life.
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