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Good central location, room clean and tidy. Staff were excellent, especially in concierge and reception, who gave superb customer service. The experience was ruined by some irritations which could easily be fixed. In the bathroom, I was pleased to have a bathtub as well as a shower but there was no soap or shampoo for the bath: I had to walk backwards and forwards to the shower to get soap and shampoo when I needed it. I had to leave a note to ask the housekeeping staff to leave me a bar of soap. No shower attachment in the bath for hair-washing or bath-cleaning. Water temperature in the shower highly variable (other guests reported this too). The elevators were slow to arrive: sometimes a very long wait. The card readers in the elevators were temperamental, lots of guests struggled to make them work. In the breakfast area, decaffeinated coffee was not included: had to ordered separately and pay extra (expensive too). The omelette chef was never there and had to be summoned. Odd arrangement where there are no stairs for those that want exercise or dislike waiting for slow elevators or dislike elevators altogether. Even the one floor down from reception to concierge can only be travelled by elevator. Some attention to detail please Marriott: your staff are great but I wouldn’t stay again because of the other issues above, unless they are remedied.

Convenient location in Brisbane city. Reception provided great service, was polite and welcoming. We had a warm welcome and a quick, easy and fuss-free check in process. Thank you Vania! (Hope I got her name right) Amazing view from the Sky Lounge located on the 36th floor. However the apartment was slightly dirty. We put up the sign to make up our room but it was not made at all, even when the housekeeping staff was cleaning the room next to ours when we left. We left the hotel to go out in the morning and when we returned at night the ”make up the room” sign was still on our door and the room was exactly as we left it when we went out. Room wasn't made, toiletries weren't replenished.

Finally, after my talk at the front desk last night, I got a room with a balcony today. Actually, several rooms share a balcony, but I finally got rid of the sealed double-glazed ** yesterday, which is rare. Some rooms on the balcony have no smoking signs, while others don’t. I don’t know what they think. The toilet is the first time I have seen it in Fu Village. I used it in Kyoto, but it doesn’t spray water and is useless. The manager came to see it and changed the battery, but it didn’t work. He could only say that someone would come to fix it tomorrow, but no one came when I checked out. The manager is still very dedicated. He sat on the toilet and tried again and again. I really worry about his suit. I personally tested that the balcony door cannot be opened from the outside after it is closed. Remember to bring your mobile phone when the wind is strong on the balcony, otherwise the whole balcony will be a stage for performing and calling for help.

Hotel operations vary in size, function, complexity, and cost. Most hotels and major hospitality companies have set industry standards to classify hotel types. An upscale full-service hotel facility offers luxury amenities, full-service accommodations, an on-site restaurant, and the highest level of personalized service, such as a concierge, room service, and clothes-ironing staff. Full-service hotels often contain upscale full-service facilities with many full-service accommodations, an on-site full-service restaurant, and a variety of on-site amenities. Boutique hotels are smaller independent, non-branded hotels that often contain upscale facilities. Small to medium-sized hotel establishments offer a limited amount of on-site amenities. Economy hotels are small to medium-sized hotel establishments that offer basic accommodations with little to no services. Extended stay hotels are small to medium-sized hotels that offer longer-term full-service accommodations compared to a traditional hotel.

Nice location.. artistic room Cons My room has bad internet connection. Its intermitten. I need to go to lobby to have stable connection. Inform the staff, she will send it team but never happen. After that i inform for the second times. They put note in my room that the technician already reset the connection. But its still not stable until i check out When you stay @ W you will high expectation. This internet connection is really unacceptable

Chosen for the location and boy, that was spot on. So central to transport links, shops and the river, it's ideal if tou want to explore. The rooms are so big! Chose a two bedroomed apartment for three of us that was huge for a city centre hotel. Good kitchen, washing and drying facilities and big lounge area. Reception were outstandingly polite and helpful, and a previous reviewer commented on the peace that envelops you as you enter, which is a relief from the hustle and bustle of the city. Just be aware that it is an old building. Hence, when your next-door neighbour turns on the shower, there can be some interesting noise from the pipework. Also, you are in a city centre and I was surprised to wake at 0200hrs ro the sound of a CCTV camera announcing to whoever was shouting and screaming in the street that they were being recorded- very C3PO!

Our first stay at Manor Apartment Hotel in July/20 & again recently from 31/08/21 to 10/09/21 for 10 nights. We stayed in room 23 on level 4 & was excellent in comfort & recently renovated & updated interior looked fabulous, views down Queen St towards Post Office Square. The room was self contained with modern kitchen appliances & most importantly all the rooms were spotless. Complementary breakfast served each morning by friendly staff on level 4 with an excellent variety of food from the menu choice. Staying at the Manor is so convenient to Queen St Mall, a 5 min walk to Central Station & other means of public transport + many tourist attractions close-by. Fast complementary Wi-Fi is very good. I'd like to take this opportunity in thanking Management Robert & Paula for making us so welcome & a big thankyou to Andrew & the Manor Team. We hope to stay again in the near future.

Very nice hotel, the facilities are very good! You can simply heat the food yourself. It is also very convenient for a suite to live together. like very much. Opposite is WOOLWORTH, very convenient. The service is also very good, the oven is broken, help us to bake PIZZA, thank you very much! Overall very good. I like WOOLWORTH very much, and Australian milk is delicious. Juice is OK, but I prefer Australian milk and I feel that Hawaiian fruit juice is better. But milk is really good in Australia.

For breakfast, they cooperated with another restaurant. The environment is very good and the choices are abundant. For accommodation, we are on the 8th floor, just in time to catch upstairs to repair the subway, it is quite noisy.

The hotel is conveniently located, it only takes about five or six minutes to walk from the city center, and there are many bus stops nearby. It is an apartment with 1 bedroom, 1 living room, 1 kitchen and 1 bathroom. The living room and bedroom each have a large balcony. It is very spacious and suitable for a family. The kitchen utensils are complete, and you can cook by yourself after shopping. Room service is available every day. This price is suitable for a family to live in, and if traveling alone, it is a bit expensive.