The stay was very comfortable and pleasant. Ms aishwarya made sure that we got everything on time. We had mistakenly left our documents in the hotel. She called us and informed us promptly, keeping our documents safely till our arrival. We were so grateful for her kind gesture. We re-checked into the hotel. Breakfast was delicious too. Overall excellent service. Clean and hygienic rooms. Ac works perfectly well. Staff is very helpful. Would highly recommend this hotel. 5/5.
A stay at Dover Inn By BookMeriHotel.com places you in the heart of Kolkata, a 5-minute drive from Kalighat Kali Temple and 5 minutes from South City Mall. This hotel is 3.5 mi (5.7 km) from New Market and 3.6 mi (5.9 km) from Victoria Memorial.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at Open Air Cafe or snacks in the hotel's coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
The property location is in central kolkata, food is also good. Just two problems are there; #1. No elevator as the property is an old one and very difficult for for persons with breathing problem and # the washroom, although very clean and well maintained, remains wet for a long time. Otherwise, the staff and management are very cordial and helpful.
Hotel near New Town,Kolkata20% of visitors choose this area
GGuest User2024.03.23
The place is great for it's price. Room has samsung tv, great washroom, clean bed, awesome balcony and ac. The best part is the environment of the place which is totally different than other small hotels. This is not in a deserted place. So you're good.
I recently stayed at this hotel and found it to be average overall. The size of the room was quite small, especially considering the price point, which felt a bit high for what was offered. Additionally, none of the charging points in the room were working, which was quite inconvenient. On the plus side, the location is extremely good, providing easy access to local attractions and amenities. However, the room's size and lack of functional charging points were notable downsides.
It was very comfortable stay at victoria hotel, kolkata. I found the loaction very convenient which is easily accessible to public transport, malls, super markets and some good restaurants. When i reached at victoria hotel, they greeted me with welcome drink and quickly completes my check-in process. When i entered the room it looks very well maitained, neat and clean washroom, beautiful furnitures, with all amenities working properly. Here i also enjoyed delicious lunch from their restaurant and they had good choice of bar menu too. The hotel staffs are very polite, attentive and helpful. I really loved the hotel.
The facilities and presentation of the hotel were very good and the breakfast in the dining hall was unique, a facility which is rarely seen in a generally small budget hotel.
The rooms were huge and very clean. The good nature d staff were an icing on the cake. The location was good too. It was quite close to tourist attractions.
The stay was great. Food was good we ordered dinner as well. Bengali food was very good and taste was top noch. Overall great experience and hospitality
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87 reviews
3.5/5
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.5/5
Excellent
BBrian LindenPerfect for easy access to airport. Rooms are comfortable and dining is good. The fitness center is also a plus.
SShree Vardhan MundhraCheck in was smooth and quick. I was escorted to my room. The room was well appointed, clean and house keeping did a good job. The hotel took care of an issue with slightly faulty bathroom faucets as well. Overall, a nice stay.
AAmanI shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members manning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like ****** with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else.
Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be).
Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.
SSwikrutiWe booked a night here at the Holiday Inn Kolkata hotel. I have stayed in Holiday Inn chennai as well. However, the standards of cleanliness and amenities and the room, the bathroom fittings and floor were low and some areas felt unsanitized as well. The floor in the room also lacked cleanliness.
They also had a torn bedsheet on our bed which I asked them to remove and they very quickly and diligently changed it. However, I was disappointed since the finishing checks if the room is in good condition for the next guest needs improvement.
The walls lacked lustre. And we paid approximately 62 EUR. Maybe they need to check the standards of other Holiday Inns like in Chennai.
Food that we ordered was nice. 10/10 on that.
But somehow the brand that Holiday Inn is and that we experienced in Kolkata was a huge mismatch.
I hope they look into all this.
GGuest UserIt was a pleasant and beautiful experience with you, the staff was awesome and cooperative. The service of food and house-keeping was marvelous. It's a memorable stay with you and i hope i will enjoy the same in future
GGuest UserHotel is nearby birla school, mint o park. Park street and Arselan biryani ( park circus) is walkable distance. Theater road join birla platarium. Rate is quite high on the basis of service. Breakfast is not good. Charging for drinking water. Restaurant was full of hukka lover in the evening. Smoke is everywhere in restaurant.
TTanjilHonestly speaking, the hotel was great. The location was a bit far from the airport, BUT it is located at one of the cleanest places in Kolkata, making it a huge plus. Now for the details:
Room: 5/5. The decoration, the ambiance, the wall art.
Lobby and other places: 5/5. Absolutely loved the design and hotel architecture.
Bathroom: 3.5/5. Honestly, it is a basic bathroom, but I expected more from a 5 star hotel, even on the cheaper rooms. There was no bathtub, which I feel is fairly common everywhere I’ve stayed in.
ONE PROBLEM: A major issue I have faced was after turning on the water. It had a smell, which I am guessing is from the river beside it. I feel like the Hotel should add a water filter to avoid this problem, because the smell doesn’t go away until the water is turned on for at least 5-10minutes. If I wasn’t South Asian, I probably couldn’t have taken the smell as easily as I did. I would put this in High Priority to fix for attracting many more customers.
Bar and Food: 4/5. Good collection, great taste but very expensive.
Lastly, a shoutout to Al Jabbar and Al Sahid from the Housecleaning service, they were extremely polite, fast, very thorough with their cleaning and very well mannered. Absolutely a delight to talk to and learn about the local areas.
I would definitely stay at this hotel again. Very rare to find such good hotels, with some minor flaws.
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