To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(4188)
Positive reviews(4085)
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Delicious breakfast(318)
Friendly front desk staff(236)
Nice sea view(161)
Perfect for kids(110)
Has play area for children(62)
Tasty restaurant(60)
Delicious buffet(33)
Negative reviews(103)
Artsiom
Superior Queen Room
Stayed in May 2024
Business travelers
1 review
4.5/5
Great
Posted on Jun 24, 2024
Good hotel with a nice city view. Convenient for business stays, but not many places of interest for tourists around.
Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Other
8 review
5.0/5
Outstanding
Posted on Apr 6, 2024
VERY GOOD
Response from Property: 尊敬的賓客:感謝您的下榻與滿意點評,能夠憑藉洲際真正的待客之道贏得您的褒獎令我們深感榮幸。我們致力於為每一位賓客提供充滿真情實意的熱情款待,傳遞真正的待客之道。誠摯地邀請您再次光臨大連星海皇冠假日酒店,期待再次相遇。
Arimond
Superior Queen Room
Stayed in Feb 2024
Business travelers
17 review
4.5/5
Great
Posted on May 6, 2024
I stayed here already several times.
It is a nive hotel at a good location.
The Restaurant is not as good as I expected.
Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We will share your feedback with our F&B team in time. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
10 review
5.0/5
Outstanding
Posted on May 19, 2024
Great hotel. Even got a breakfast upgrade for a third person. Thank you
Response from Property: Dear guest, thank you for your valuable comments to our team. Your positive feedback is the greatest encouragement to us. We always adhere to the true hospitality of InterContinental Hotels Group to provide you with thoughtful services. We are looking forward to your visit again in the near future.
Alexander
Superior Queen Room
Stayed in Jan 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 7, 2023
Excellent place to stay for your business trip or on a leisure with family!
Response from Property: Dear guest, Thank you for your kind comments, we are delighted to hear that you enjoyed your stay at our hotel, especially your recommendation. I will share your compliments with our team. We look forward to welcoming you “home” soon. Rina ShaoGeneral Manager
prejeesh
Superior 2-bed Room
Stayed in Nov 2023
Business travelers
2 review
4.2/5
Very Good
Posted on Jan 28, 2024
good place and location
Response from Property: Dear guest, Thank you for your good comments. Your positive feedback is our greatest encouragement and support. We always adhere to the true hospitality of Intercontinental Group to provide you with thoughtful services. we are looking forward to your visit again in the nearly future.
Guest User
1 king Premium Ocean View Lounge Access
Stayed in Mar 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 14, 2023
Good Good
Response from Property: Dear valued guest, thank you for your positive review. I will share this information with our team to boost their morale. We look forward to welcoming you back soon.Rina ShaoGeneral Manager
Guest User
Superior Queen Room
Stayed in Jan 2022
Couples
5 review
5.0/5
Outstanding
Posted on Apr 26, 2022
Great room, great view and great service 😊
Response from Property: Dear valued guest, thank you for staying with us. We are pleased to hear that you enjoyed our room facilities and the services provided by hotel’s team. We look forward to welcoming you back in the very near future.Rina ShaoGeneral Manager
Guest User
Superior Queen Room
Stayed in Dec 2021
Solo travelers
4 review
4.7/5
Amazing
Posted on Jan 12, 2022
Clean with view. Elevator has unnecessary noise.
Response from Property: Dear guest, Thank you for choosing our hotel and we value your loyalty. Regarding your concern, I have spoken to my Director of Engineering who will ensure this situation in the elevator will be minimized and avoided. Thank you again for your comment and we look forward to welcoming you back soon. Rina Shao, General Manager
Jingyishiguang
Superior City-view Room
Stayed in Dec 2024
Family
60 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Xinghai Crown Hotel can be considered a frequent guest. I will choose it every time I come to Lianyungang. Laura Qiying and Cindy Wu Yao from the front office are enthusiastic and attentive in their service. I would like to praise them. I would especially like to mention Liu Dongzhe, the executive lounge supervisor. He was very impressive and patient in his service. He served in the lounge many times before. He made great cocktails and maintained the professionalism and quality of ihg. I will continue to choose to support this hotel next time. I hope that the hotel will give the above employees higher economic rewards and job use based on the situation of the staff team. I wish you a prosperous business!
Original TextTranslated by Google
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate service. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate service and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
Guest User
Superior Queen Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Beautiful environment, warm service. Guest relations Li Yi was very considerate to help arrange the room. The floor-to-ceiling window has a beautiful view. The room also has desks of different heights. We went there on New Year's Eve and didn't even have to go to Xinghai. The window was large and we could see Xinghai directly. It was super happy. I highly recommend it! ! !
Original TextTranslated by Google
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate service. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate service and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
Yunxiya
Superior Queen Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Executive floor supervisor Liu Dongzhe was very considerate and arranged a high floor room for us. The hotel is in a great location and is close to major supermarkets. There are McDonald's and Lawson downstairs, making shopping very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate service. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate service and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
Guest User
Themed Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The stay experience is very satisfactory. I will come again next time. I like the thoughtful arrangement of Liu Dongzhe, the head of the front office department. The hotel has Chinese and Western food to choose from. The naughty castle is open on weekends, so you can take your children to play 👍👍👍
Original TextTranslated by Google
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate service. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate service and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
Jacqueline1226
Deluxe Sea-view Queen Bed Room
Stayed in Nov 2024
Solo travelers
35 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The whole stay was very good. There was a takeaway robot, which was great for lazy people. The front desk service was also very considerate and there were many breakfast varieties. It is the best choice for Dalian!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:浪漫之都大連歡迎您!非常開心得知您對我們的服務滿意,您的好評是對我們最大的鼓勵與支持。您對員工服務的表揚我們會及時分享給團隊,激勵員工為賓客提供更加至臻貼心的服務。我們始終秉承洲際集團真正的待客之道為您提供貼心服務,讓您的入住愉快而難忘。誠摯期待您在不久的將來再次光臨我們的酒店。
KayeLuca
Superior Queen Room
Stayed in Nov 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The room is quite big. When we arrived at the hotel, we wiped and disinfected it. This is one of the few places where it is still white even after wiping with wet wipes. There are many breakfast options, so we can change the options for a few days! I couldn't restrain myself from taking pictures, so I found a few from WeChat chats!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:浪漫之都大連歡迎您!感謝您的入住與滿意點評,能夠憑藉洲際真正的待客之道贏得您的褒獎令我們深感榮幸。我們致力於為每一位賓客提供充滿真情實意的熱情款待,傳遞真正的待客之道。誠摯地邀請您再次光臨大連星海皇冠假日酒店,期待再次相遇。