No.97 Middle Tang Section of Huasui Road, Zhongtang Town, Dongguan, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Kayiyad Hotel (Dongguan Zhongtang Branch) Guest Reviews
4.8/5
Excellent
460 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(460)
Positive reviews(450)
Reviews with photos/video(71)
Awesome rooms(71)
Friendly front desk staff(33)
Classy environment(32)
Delicious breakfast(19)
Convenient parking(12)
Large rooms(10)
Perfect for business trips(7)
Stayed multiple times(2)
Negative reviews(10)
Shel Chung
Enjoy City View King Room
Stayed in Jun 2024
Family
8 review
4.0/5
Very Good
Posted on Jul 14, 2024
Location well away from centre but near one place we needed to visit. Very little English from staff but Google translate was a great help and they were very patient and helpful.
Response from Property: 感謝您對本店的信任與支持,您的滿意就是我們奮鬥的目標.歡迎下次在來!希望下次可以得到您的五星點評哦!
Anonymous User
Enjoy King Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The environment is very good (*^ー^)👍, I slept very comfortably, and the breakfast was not bad. There are many kinds, a combination of Chinese and Western styles, and the waiters are also very considerate. I will choose their home next time I go on a business trip.
Recommended
Original TextTranslated by Google
Response from Property: Dear guest, hello, I am "Xiao Kai", Kyriad's online personal butler. Thank you for your sincere review of the hotel and your affirmation of our work. The room is equipped with disposable eye masks and bath towels for your convenience. A comfortable stay; thank you again for your support of the hotel, and welcome your next visit!
soroschow
Enjoy King Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Not bad, the front desk service is very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello, I am "Xiao Kai", Kyriad's online personal butler. Thank you for your sincere review of the hotel and your affirmation of our work. The room is equipped with disposable eye masks and bath towels for your convenience. A comfortable stay; thank you again for your support of the hotel, and welcome your next visit!
Guest User
Enjoy King Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 31, 2023
Very good value for money! It's so heart-warming. There are all kinds of daily necessities available at the front desk. The ladies are also very helpful.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward. We will continue to work hard and hope to provide you with a better service experience! The hotel has also launched a romantic-themed double room and looks forward to your stay again. We hope to have more opportunities to serve you! wish you a happy life
Guest User
Enjoy City View Twin Room
Stayed in Oct 2023
Business travelers
25 review
2.2/5
Posted on Nov 21, 2023
The room was not soundproof at all. I went to bed at 11 o'clock and was woken up by the child next door crying. I cried until about 12 o'clock and fell asleep. I was woken up again at 2 o'clock. I saw more than 10 adults and children in the cat's eye. There was a lot of noise in the corridor, and I called the front desk to say that I was welcoming a bride. The noise lasted until after 3 o'clock. I was really speechless and basically didn't sleep all night.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for visiting Kyriad Dongguan Zhongtang store. We are very sorry that we did not give you a perfect stay experience. The store attaches great importance to the sound insulation issue you raised and has made corresponding rectifications. You can check it out at our hotel If you have any questions during this period, you can call the front desk staff who will serve you 24 hours a day. Thank you for your suggestions. We will strengthen rectification and strive to obtain your full satisfaction. We look forward to your stay again. If you can give us a chance to apologize, we will try our best to make further improvements. Launched digital room, theme room and gym, looking forward to your visit again!
Guest User
Enjoy Double Bed Room
Stayed in Apr 2023
Travel with friends
6 review
2.2/5
Posted on May 11, 2023
There are no windows in the room, and the decoration smell is very heavy, which is really unacceptable! There was only a small exhaust fan that could not be seen in the room. I almost suffocated to death that night! The front desk clerk said that if you give a good review, you can get a breakfast coupon. Who cares...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your feedback. We are deeply sorry for causing you a bad check-in experience. If you have any questions during your stay, please contact our staff in time and we will deal with it and solve it for you as soon as possible.
Anonymous User
Enjoy King Room
Stayed in Oct 2023
Booked for others
1 review
2.0/5
Posted on Jan 31, 2024
The holiday is very small and the service is not good
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for visiting Kyriad Dongguan Zhongtang Branch. We are very sorry that we did not give you a perfect stay experience. If you have any questions during your stay, you can call the front desk. The front desk is dedicated to serving you 24 hours a day. We will strengthen training in the future to strive for your full satisfaction. We look forward to your next stay. If you can give us a chance to apologize, we look forward to your visit again!
Guest User
Enjoy King Room
Stayed in Apr 2023
Business travelers
9 review
1.0/5
Posted on May 17, 2023
After finishing my work today, I returned to the hotel. Since I was staying consecutively, I went to the front desk to swipe the key card. It took several minutes to swipe the key card at the front desk. From those 5 minutes, I just stood there and waited for 5 minutes! It takes 5 minutes to swipe a key card! Okay, that's it. I go into the elevator and swipe my card, no problem. I go to the door and swipe my card, red light, swipe again, red light, swipe again, red light! Return to the front desk and refresh again! Combined with the fact that the door of the room was opened by a man while taking a shower yesterday, the experience was really bad!
Original TextTranslated by Google
Response from Property: Dear guest, first of all, we are very sorry. We are deeply sorry for bringing you a bad experience during your stay. We will investigate your feedback as soon as possible. Because the hot summer is coming, the hotel is in order to improve the customer experience. , we are arranging air-conditioning maintenance personnel to test the air-conditioning equipment in all unoccupied rooms in the hotel. However, due to personal negligence, we opened the wrong room door. Although we did not enter the room, we still gave you a very bad check-in experience. Secondly, We are also sorry for keeping you waiting for the card printing. We will definitely strengthen the training of new employees to avoid such incidents from happening. Finally, thank you for your first choice to stay in our hotel and for your valuable opinions. , the hotel will definitely pay attention to it and solve it. We sincerely invite you to come again next time to experience and check!