Kayiyad Hotel (Dongguan Zhongtang Branch)

Kayiyad Hotel (Dongguan Zhongtang Branch) Reviews

Kayiyad Hotel (Dongguan Zhongtang Branch)

No.97 Middle Tang Section of Huasui Road, Zhongtang Town, Dongguan, Guangdong, ChinaView Hotel Details
Kayiyad Hotel (Dongguan Zhongtang Branch)
Kayiyad Hotel (Dongguan Zhongtang Branch)Kayiyad Hotel (Dongguan Zhongtang Branch)Kayiyad Hotel (Dongguan Zhongtang Branch)
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Kayiyad Hotel (Dongguan Zhongtang Branch) Guest Reviews

4.8/5
Excellent
460 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(460)
Positive reviews(450)
Reviews with photos/video(71)
Awesome rooms(71)
Friendly front desk staff(33)
Classy environment(32)
Delicious breakfast(19)
Convenient parking(12)
Large rooms(10)
Perfect for business trips(7)
Stayed multiple times(2)
Negative reviews(10)
Shel Chung
Enjoy City View King Room
Stayed in Jun 2024
Family
8 review
4.0/5
Very Good
Posted on Jul 14, 2024
Location well away from centre but near one place we needed to visit. Very little English from staff but Google translate was a great help and they were very patient and helpful.
Response from Property: 感謝您對本店的信任與支持,您的滿意就是我們奮鬥的目標.歡迎下次在來!希望下次可以得到您的五星點評哦!
Anonymous User
Enjoy King Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The environment is very good (*^ー^)👍, I slept very comfortably, and the breakfast was not bad. There are many kinds, a combination of Chinese and Western styles, and the waiters are also very considerate. I will choose their home next time I go on a business trip. Recommended
Original TextTranslated by Google
Response from Property: Dear guest, hello, I am "Xiao Kai", Kyriad's online personal butler. Thank you for your sincere review of the hotel and your affirmation of our work. The room is equipped with disposable eye masks and bath towels for your convenience. A comfortable stay; thank you again for your support of the hotel, and welcome your next visit!
soroschow
Enjoy King Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Not bad, the front desk service is very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello, I am "Xiao Kai", Kyriad's online personal butler. Thank you for your sincere review of the hotel and your affirmation of our work. The room is equipped with disposable eye masks and bath towels for your convenience. A comfortable stay; thank you again for your support of the hotel, and welcome your next visit!
Guest User
Enjoy King Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 31, 2023
Very good value for money! It's so heart-warming. There are all kinds of daily necessities available at the front desk. The ladies are also very helpful.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward. We will continue to work hard and hope to provide you with a better service experience! The hotel has also launched a romantic-themed double room and looks forward to your stay again. We hope to have more opportunities to serve you! wish you a happy life
Guest User
Enjoy City View Twin Room
Stayed in Oct 2023
Business travelers
25 review
2.2/5
Posted on Nov 21, 2023
The room was not soundproof at all. I went to bed at 11 o'clock and was woken up by the child next door crying. I cried until about 12 o'clock and fell asleep. I was woken up again at 2 o'clock. I saw more than 10 adults and children in the cat's eye. There was a lot of noise in the corridor, and I called the front desk to say that I was welcoming a bride. The noise lasted until after 3 o'clock. I was really speechless and basically didn't sleep all night.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for visiting Kyriad Dongguan Zhongtang store. We are very sorry that we did not give you a perfect stay experience. The store attaches great importance to the sound insulation issue you raised and has made corresponding rectifications. You can check it out at our hotel If you have any questions during this period, you can call the front desk staff who will serve you 24 hours a day. Thank you for your suggestions. We will strengthen rectification and strive to obtain your full satisfaction. We look forward to your stay again. If you can give us a chance to apologize, we will try our best to make further improvements. Launched digital room, theme room and gym, looking forward to your visit again!
Guest User
Enjoy Double Bed Room
Stayed in Apr 2023
Travel with friends
6 review
2.2/5
Posted on May 11, 2023
There are no windows in the room, and the decoration smell is very heavy, which is really unacceptable! There was only a small exhaust fan that could not be seen in the room. I almost suffocated to death that night! The front desk clerk said that if you give a good review, you can get a breakfast coupon. Who cares...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your feedback. We are deeply sorry for causing you a bad check-in experience. If you have any questions during your stay, please contact our staff in time and we will deal with it and solve it for you as soon as possible.
Anonymous User
Enjoy King Room
Stayed in Oct 2023
Booked for others
1 review
2.0/5
Posted on Jan 31, 2024
The holiday is very small and the service is not good
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for visiting Kyriad Dongguan Zhongtang Branch. We are very sorry that we did not give you a perfect stay experience. If you have any questions during your stay, you can call the front desk. The front desk is dedicated to serving you 24 hours a day. We will strengthen training in the future to strive for your full satisfaction. We look forward to your next stay. If you can give us a chance to apologize, we look forward to your visit again!
Guest User
Enjoy King Room
Stayed in Apr 2023
Business travelers
9 review
1.0/5
Posted on May 17, 2023
After finishing my work today, I returned to the hotel. Since I was staying consecutively, I went to the front desk to swipe the key card. It took several minutes to swipe the key card at the front desk. From those 5 minutes, I just stood there and waited for 5 minutes! It takes 5 minutes to swipe a key card! Okay, that's it. I go into the elevator and swipe my card, no problem. I go to the door and swipe my card, red light, swipe again, red light, swipe again, red light! Return to the front desk and refresh again! Combined with the fact that the door of the room was opened by a man while taking a shower yesterday, the experience was really bad!
Original TextTranslated by Google
Response from Property: Dear guest, first of all, we are very sorry. We are deeply sorry for bringing you a bad experience during your stay. We will investigate your feedback as soon as possible. Because the hot summer is coming, the hotel is in order to improve the customer experience. , we are arranging air-conditioning maintenance personnel to test the air-conditioning equipment in all unoccupied rooms in the hotel. However, due to personal negligence, we opened the wrong room door. Although we did not enter the room, we still gave you a very bad check-in experience. Secondly, We are also sorry for keeping you waiting for the card printing. We will definitely strengthen the training of new employees to avoid such incidents from happening. Finally, thank you for your first choice to stay in our hotel and for your valuable opinions. , the hotel will definitely pay attention to it and solve it. We sincerely invite you to come again next time to experience and check!
Guest User
Enjoy Double Bed Room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 28, 2024
酒店位置非常挺不錯的,進入酒店大堂衞生非常乾淨,環境也非常不錯,空氣中的香氛也很好聞,前台小姐姐很熱情。
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Response from Property: 十分感謝您的肯定與支持 期待您的下一次光臨 祝您每天都有好心情 ,事事順利。
Husiluanxiangdezi
Enjoy King Room
Stayed in Nov 2024
Travel with friends
37 review
5.0/5
Outstanding
Posted on Dec 11, 2024
辦入住的時候,前台非常耐心體貼 服務也很周到送東西速度也很快 房間是我喜歡的風格明亮寬敞乾淨還衞生 點個贊,下次還來
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Response from Property: 非常感謝您給我們的五星好評,這讓我們更加有信心和動力去為更多的顧客提供優質的服務。我們始終堅持以顧客為中心,您的滿意就是我們最大的成功。感謝您的支持和信任!
Guest User
Enjoy King Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 26, 2024
早餐很豐富,很好吃,酒店有免費的洗衣機,免費的烘乾機都很給力,很棒。性價比超高。下次還會入住。
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Response from Property: 十分感謝您的肯定與支持呀 我們會繼續加油保持的 ,期待您的下次光臨 祝您生活愉快。
Minimmmmmm
Enjoy Double Bed Room
Stayed in Dec 2024
Family
23 review
5.0/5
Outstanding
Posted on Jan 5, 2025
凱里亞德真的贊!位置很好找,隔壁也是車站,周邊很方便!在這裏住得開心,舒服,安心!
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Response from Property: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力,相信我們一定會做的更好!感謝一直的支持!祝順安
Guest User
Enjoy King Room
Stayed in Oct 2024
Solo travelers
1 review
3.5/5
Posted on Nov 30, 2024
衞生:兩次入住都出現衞生問題,第一次牙刷臟,這次洗手盆的垃圾都沒有清掉
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Response from Property: 感謝您對我們提出的中肯意見。對您在住期間的不愉快經歷,我們深表歉意和遺憾。酒店管理層非常重視每一位賓客的意見,我們將進一步完善並改進我們的設施與服務。我們真誠期待您的再次光臨
Guest User
Enjoy King Room
Stayed in Oct 2024
Travel with friends
35 review
5.0/5
Outstanding
Posted on Nov 7, 2024
房間乾淨整潔,而且衞生很好,還會在光顧的。
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Response from Property: 十分感謝您的反饋與肯定 我們繼續保持 祝您生活愉快 事事順心。
Anonymous User
Enjoy City View Twin Room
Stayed in Sep 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Oct 13, 2024
衞生良好,隔音良好,環境安靜,空間充裕 服務態度很好,下次再來
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Response from Property: 尊敬的貴賓,看到您的好評小凱非常開心,好像春天絢爛的櫻花一樣美,我們會繼續努力爭取做到最好!與您相遇就是緣分,佛説前世五百次的回眸才換來今生的一次相遇呢,期待您常回來看看!
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