Quality Inn Florissant-St Louis Reviews

My Stay Was Great. Service Was Immaculate. Wasn't Able To Catch Breakfast But Overall I Enjoyed My PEACE

did not call me via wake up call thought I told them to do so. They might have forgot it.

Area surrounded by people of colors, just watch around!

It'll Do

very nice hotel

I needed a place to stay last minute and explored the options in the airport area. I didn't want to pay a lot and this place is hands down the best deal! Most other places will charge a lot more for about the same thing. If I need a similar place again, here is where I'll stay!

I stayed here with friends last month and altho the reviews may frighten you, it's worth every cent. They have great customer service and you could easily pay an additional $100 per night for a more upscale brand, but you wouldn't get any better sleep or money's worth!

The place is very outdated with furniture having peeling paint varnish. The walls are the worst with painting over blemishes instead of actually fixing them. There were five roaches in the bathroom. The people in line behind us were trying to change the room due to ants.the guy at the front was trying to have my cards for the deposit and told me they were declined. Then he ran my boyfriend’s card and it was fine. So The guy at the front was trying to have my cards for the deposit and told me they were declined. Then he ran my boyfriend’s card and it was fine. So my boyfriend’s card and my card got charged. I just think there’s something not going on there.

Good stay for the money. But don’t let the low cost fool you. This was a spur of the moment stay for me and my team after our flight was cancelled. I was pleasantly surprised at the cleanliness of the rooms and intrigued by the decor of the lobby and its unique design. But most importantly, the staff was amazing. I haven’t received this type of attention and commitment to the customer even at some high cost hotels. The Manager, Henry obviously puts importance on the customer experience and ensures the staff works as a team to make it happen. My team and I enjoyed the clean linens, good water pressure and temperature and cold AC. I would definitely stay again and recommend it when you’re in the area.

the stay here was unacceptable. they take your credit card to make sure you don't damage the room but they are damaged already and falling apart. make sure you take pictures of your room before your stay. after check in i went to the room and there were holes in the walls. shower curtain was broken and falling off. towel rack was falling off the wall as well. went to the front desk and nonchalantly said maintenance was going to come by and fix it and there were no other rooms available. while traveling there were no other options for me since i was visiting without paying really high premiums elsewhere last minute. went out to dinner and some of those items were fixed. they didn't fix the holes in the walls. 2nd day was even worse. was out most of the day and when i came back the ceiling above the AC had come down. some of it was in my open suitcase and clothes' i was furious. went to the front desk and the attendant was very occupied with a personal call and i asked multiple times for him to come look at it. after the 4th time of me going to to front desk and telling him i want him to do something he offered me a different room. he changed my room in the computer but didn't reprogram my key card. had me go down to check to see if they keys worked and they didn't so i had to go back up and have him reprogram them. while going up i ran into another visitor who was upset as well apparently he had just checked in with his wife and newborn and they had black mold in their room and wanted a different room. hesitantly i went back down after reprogramming and the room was musky and humid. smelled like mold as well. i dont know how this place stays open. i would highly NOT recommend this location.

This place is inhabitable. The conditions of the hotel is really sad and unsanitary. I’ve included some pictures to show exactly what I mean. This place is really sad. Rooms are poorly cleaned. The furniture is disgusting and customer service is horrible. The lady at the front desk (8/26/22 1am) is rude AF.

DO NO STAY HERE! My pregnant wife and I arrived and waited about 5 minutes for the front desk staff to start checking us in while she was on the phone with another guest. The hotel lobby had a musty haze that followed you to your room. The sheets were stained and we found a condom in the room on the dresser. We called the front desk and asked for another room. We were moved to another room down the hall which unknowingly to us and the staff was occupied with other guests already. We asked for a refund and left. I don’t know what’s going on here and I don’t think the staff do either. AVOID this location at all costs.

Excellent value for the money. The room was clean and comfortable-- the only minor issue was that the water pressure in the toilet wasn't great. Breakfast was solid, staff was friendly. It might not be the newest property, but I didn't find any awful smells or eyesores, and that alone makes this stand out among the value hotels in this area.

Someone else made the reservations for us. After looking at reviews, we decided we would check the rooms out before unloading all our stuff & children. We had 2 rooms- the 1st room smelled good but looked like people just walked besides the beds were made. The trash cans were full, trash was on the desk & the sink & tub were dirty. The sink had soda splatters in it like someone just dumbed their cup in the sink. The 2nd room stuck but appeared to be clean until we checked the sheets and duvet were dirty. We didn't bring in our phones, wish we would have. I've never seen hotel rooms like that.