Top rated hotels in Gadsden

Holiday Inn Express & Suites Gadsden W-Near Attalla
4.5/560 Reviews
My company booked the largest 3 bed room in this hotel for me on a business trip, I took my mother and 3 kids with me as we were traveling on to Florida for the week. Upon check in I was informed that my room was not available but that they could put me in a smaller room for two nights and POSSIBLY move me to an even smaller room on the 3rd day. The room was missing a TV, there was no bedding for the 3rd bed, two of the 4 lights were burned out in the bathroom and they provided 3 towels for 5 people. On the 3rd day They called up at 12 noon and said you have to move we are over booked. Luckily my mom was there and hurriedly moved luggage for 5, the 3 kids and everything we had to a two bed tiny room as I was in meetings all day. As she was leaving the room the maid was waiting in the hall to clean the room. My mom asked her to call down the hall if she had left anything. 20 minutes later my mom realized she had left something important and when she went to retrieve it the maid had just tossed it in the trash. When my mom asked why she was very rude. The pool is as small as a residential pool and only has 5 lounge chairs. The best part of this hotel is the sweet little lady at breakfast every morning. She goes above and beyond and she is amazing.!

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