Shiran Mountain House Resort Hotel Shaxi Ancient Town

Shiran Mountain House Resort Hotel Shaxi Ancient Town Reviews

Shiran Mountain House Resort Hotel Shaxi Ancient Town

No.66 No.027 Road, Jianchuan, Yunnan, ChinaView Hotel Details
Shiran Mountain House Resort Hotel Shaxi Ancient Town
Shiran Mountain House Resort Hotel Shaxi Ancient TownShiran Mountain House Resort Hotel Shaxi Ancient TownShiran Mountain House Resort Hotel Shaxi Ancient Town
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Shiran Mountain House Resort Hotel Shaxi Ancient Town Guest Reviews

4.8/5
Excellent
274 review
Verified reviews
Location4.8
Amenities4.7
Service4.9
Cleanliness4.8
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All reviews(274)
Positive reviews(267)
Reviews with photos/video(175)
Delicious breakfast(62)
Well designed(30)
Quiet & comfortable(29)
Excellent afternoon tea(26)
Convenient parking(15)
Garden view(9)
Shower difficult to use(9)
Amazing natural light(6)
Negative reviews(7)
Guest User
Distant Mountains And Flowing Water Scenic Suite (Heated Floor)
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Very welcoming hotel just outside of the busy parts of Shanxi. Wonderful place with a lot of attention to details on every level.
Response from Property: Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with
TAN28
Cozy Room - Mountain-View (Double bed) (Floor heating)
Stayed in Dec 2023
Couples
20 review
4.5/5
Great
Posted on Dec 16, 2023
The staff are very helpful and friendly. They can help to arrange transport to travel to Lijiang. The hotel is located beside a river and scenery is good.
Response from Property: Every love is from the depths of the heart moved and smile. No amount of praise can compare with your sincere evaluation .Thank you and have a pleasant journey.
Anonymous User
Cozy Room - Mountain-View (Double bed) (Floor heating)
Stayed in Dec 2023
Family
8 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Great stay. Nice hotel, comfortable location, friendly service.
Response from Property: The best thing is to see your good comments.It is the recognition of our service, the silent support for our work, and the greatest evaluation and love for us.Happy New Year!
Johannes Marcus Saskia
Modern Cozy Room (Double bed) (Floor heating)
Stayed in Sep 2022
Couples
25 review
4.7/5
Amazing
Posted on Oct 10, 2022
A very nice hotel with friendly and helpful service staff. Great location as it's right next to Shaxi old town. Rooms are nice and clean. The Chinese style Breakfast was great.
Response from Property: Thank you for your recognition and affirmation .Our hotel opend last year ,only five minutes' walk from the core area .Thank you for your love of Chinese breakfast. Wish you a pleasant trip.
AnAppleADay
Starry Sky Terrace Scenic Double Bed Room (Heated Floor)
Stayed in Dec 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Dec 24, 2024
Shiran is beautiful with sunshine, and I had a very pleasant holiday here. Thanks to the housekeeper for helping me upgrade to the room where the fairy sister lives. The service is very considerate, and the housekeeper can respond promptly when I ask for help with some problems. There are two choices of Chinese and Western breakfast. After staying for a long time, the housekeeper will take the initiative to ask if you want to adjust other styles. The fruit tea is also very delicious. On the coldest day, the housekeeper also put charcoal fire in the hall, and it was very warm when I pushed the door in. If I come to Shaxi next time, I will come to Shiran again.
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6/8
Response from Property: Dear Shiran family, thank you for your praise and sharing. It is not easy to meet someone in such a vast sea of ​​people. It is our honor to meet you. Providing attentive service is our purpose, so that every family and friend who stays here can spend a warm and comfortable journey. We hope to leave good memories of your journey. Welcome to come and play with the cute Adou and the naughty Qizi again. We will work harder to provide better services. With a grateful heart, we look forward to your next trip to Shaxi. Welcome to feel and experience a better Shiran again. May everything be well.
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189171020
Modern Cozy Room (Double bed) (Floor heating)
Stayed in Oct 2024
Family
55 review
5.0/5
Outstanding
Posted on Nov 12, 2024
I like Shaxi very much I also like Shiran The staff in the store are very friendly. They helped us with our luggage when we arrived. There is a stream at the door and there are horses. x Afternoon tea set for two: also very good, with coffee and fruit Good night sweet soup/milk: no one seems to have told us Breakfast is very good The staff in the store also helped to hang clothes
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6/9
Response from Property: I am so happy that you have given us such a high evaluation. I am grateful and touched. Come to Shiran and treat it as your own home. We are guests and friends. Thank you for meeting us in this vast sea of ​​people. There are more than 100 B&Bs in Shaxi. Thank you for choosing us. It is also our honor. It is our purpose to serve every guest with heart. I look forward to seeing you next time. I wish you a pleasant journey!
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Guest User
Garden-View Sunlight Double Bed Room (Heated Floor)
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The environment is very comfortable. I will stay here again next time I come to Shaxi. The breakfast and afternoon tea are also very delicious, with good color, aroma and taste. The attitude of the hotel staff is also very good, warm and thoughtful!
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Response from Property: Thank you for your recognition. Your satisfaction is a great encouragement to us. We are grateful for the encounter and look forward to seeing you next time!
Guest User
Garden-View Sunlight Double Bed Room (Heated Floor)
Stayed in Sep 2024
Family
14 review
5.0/5
Outstanding
Posted on Sep 29, 2024
I came here 3 years ago when the hotel just opened, and I had great memories. I came again this year with my kids, the hotel is clean and the service is still online The team's service concept is great and very enthusiastic. The kids played in the yard by themselves and with two kittens, and they were very happy. I heard that the filming of the windy place was taken here, but the team is still low-key and does their job seriously to make customers feel the convenience and comfort of home. 100,000 recommendations 👍
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6/11
Response from Property: Dear Shi Ran family, welcome to bring your little friend home. Thank you very much for your affirmation and recommendation to us. We are also grateful that you always choose Shi Ran every time you come to Shaxi. We are very pleased. This is what we have always pursued and the direction we are constantly working towards. We are very happy to see that you praise the hygiene and service, which also inspires us to continue to maintain high standards of service. We look forward to sharing this tranquility and beauty with you again, and wish you and your family all the best!
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blythe_fairy
Garden-View Sunlight Double Bed Room (Heated Floor)
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The location is very good next to the ancient town, quiet and beautiful, the service is very good! There are also two cute cats, and the breakfast is rich. The Heihui River is right outside the door, the scenery is so beautiful, I feel like I should stay for half a month😄
Original TextTranslated by Google
Response from Property: Thank you for your love and recognition of Shi Ran. We attach great importance to environmental hygiene, breakfast products, various detailed services, etc. We are committed to creating a unique and comfortable stay experience for every family member. We are sincerely happy that you are staying comfortably. Your evaluation makes us feel warm and a little reluctant. We look forward to seeing you soon. Thank you again for your support. Welcome to experience a better Shi Ran again. I wish you all the best!
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Guest User
Courtyard Warm Sun Double Bed Room (Heated Floor)
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The room is decorated in a very simple wooden style, without any extra decorations. It is very clean and has a lovely small yard full of green plants and 2 chubby cats. The store owner is warm and thoughtful. The breakfast is delicious. There is also Western style but I didn't try it. I chose rice noodles for two consecutive days, as well as afternoon tea and goodnight sweet soup or milk. The homestay is a 5-minute walk from Dongzhaimen, which is very convenient. There is also a parking lot at the door, which is very good. It is easy to arrive and leave. The stone road in the town is not easy to walk. What needs to be improved is that the Wi-Fi in the room is a bit weak. It will spin when watching TV at night. There is a 50-meter road that is a bit dark when going out at night, but it doesn't matter if there are people passing. If you go to Pioneer Bookstore or Mid-Levels Coffee, there is a small yellow car at the door. Overall, it is highly recommended and a comfortable and pleasant stay.
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6/8
Response from Property: Thank you for your recognition and sharing of beautiful pictures. We are very honored to have left you with such a good impression of Shiran. In terms of hygiene standards, we strictly follow the high standards of the industry to ensure that every guest can have a good time in a clean and tidy environment. In terms of geographical location, there is a parking space at the entrance of the hotel, allowing you to park easily. At the same time, it only takes five or six minutes to walk from Shiran to the famous ancient theater, so that you can enjoy a quiet and comfortable stay while feeling the rich historical and cultural atmosphere of Shaxi. Shiran provides 24-hour private butler service, and responds to everything, whether it is a freshly made breakfast in the morning, or a thoughtful afternoon tea and good night milk, it makes everyone feel the warmth of home. {About the Internet} Please forgive us for any inconsiderate care during the National Day peak. We will also actively improve and update the shortcomings. I look forward to meeting you next time and letting you witness our growth. I wish you all the best and look forward to your return~
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Guest User
Garden-View Sunlight Double Bed Room (Heated Floor)
Stayed in Sep 2024
Other
20 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The two cats are very cute. The shop assistants are very friendly and helped with the luggage when we entered the door. We contacted in advance after booking the hotel, and the housekeeper sent information about the hotel and the surrounding area. I chose milk tea for afternoon tea, Tremella soup in the evening, and Chinese breakfast was rice noodles. The room was very clean and well designed. Snacks and drinks were given, and there was a canvas bag to take away. The only small drawback was that the bath water had to be left for a while before it would heat up, and the water volume was not particularly large. The flaws did not outweigh the merits. Overall, it is still highly recommended in Shaxi Ancient Town.
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Original TextTranslated by Google
Response from Property: Dear Shiran family, thank you for your comments and beautiful pictures in your busy schedule. We are very happy to see your praise. The person in charge has been committed to creating a unique homestay, integrating simplicity and tranquility into every corner. It is our pursuit to provide everyone with a quiet place to relax and empty themselves. Exquisite environment and detailed details are also our requirements for ourselves. Providing 24-hour butler service is also to add convenience to the family's trip to Shaxi. We are honored to receive your recognition. It is a pity that we did not contact the butler immediately about the hot water. We will also repair it in time. We are still working hard to improve and look forward to providing you with a better stay experience next time. Looking forward to your return~
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Guest User
Cozy Room - Mountain-View (Double bed) (Floor heating)
Stayed in Sep 2024
Travel with friends
3 review
4.8/5
Amazing
Posted on Sep 7, 2024
The room is quiet and spacious. The sink is a little small for ladies. It is not convenient to put things. The waiters are very warm and friendly. There is a parking space at the door of the homestay, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your careful evaluation. It is our honor to receive your praise. We will do better and better. We look forward to your next visit and the next visit. I wish you a happy life and happiness every day.
Anonymous User
Garden-View Sunlight Double Bed Room (Heated Floor)
Stayed in Aug 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Aug 21, 2024
Facilities: If you come in the summer and there is no air conditioning, you need to cover yourself with a quilt at night. The hot water for bathing will be hot and cold. The water flow is not very big. There is only one seat and a few clothes hangers in the room. You can add more~ Hygiene: This is a relatively high-end B&B hotel in Shaxi. Hygiene can be more strict. The quilt is a bit damp because of the rainy weather. Environment: The yard is surrounded by naturally growing reeds. There is not enough landscaping in the yard. All the flowers and fruits of the season are displayed in the house. Service: When we first arrived, the lady left us afternoon tea to relieve our physical strength. There was also good night sweet soup. The daily breakfast was freshly made and hot. My friend said that the rice noodles are more delicious than those in Dali B&B~
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6/9
Response from Property: Dear Shi Ran family, it is a great honor to meet you in a windy place. We are grateful for your warm company. Thank you for taking the time out of your busy schedule to share your stay experience with us. Thank you for your support and encouragement. Regarding the hot water, we contacted the engineering department for investigation as soon as possible. The water consumption is high during the summer peak season. We are sorry for the trouble caused to you. We have properly solved the hot water problem. We look forward to meeting you again in the near future. Shi Ran, I wish you all the best!
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Lunamama
Garden-View Sunlight Double Bed Room (Heated Floor)
Stayed in Aug 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The room and location are very quiet, the overall layout is beautiful, the breakfast is also very good, and a cloth bag is given as a gift; The only drawback is that the hot water temperature is a little bit low
Original TextTranslated by Google
6/9
Response from Property: Thank you very much for your good review! Your satisfaction is the greatest encouragement to us. We will continue to work hard to give every guest the best stay experience. We look forward to seeing you again!
Guest User
Modern Cozy Room (Double bed) (Floor heating)
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 15, 2024
I like it very much. It is my favorite homestay in this trip. The environment is beautiful and very clean. The breakfast is delicious and the service is very good. The boss is also very nice. It is in a very quiet location in Shaxi Ancient Town. Staying in the homestay for one night is a very happy thing.
Original TextTranslated by Google
6/9
Response from Property: Thank you very much for your recognition and love of Shiran, and thank you very much for choosing to stay at Shiran Mountain House during your trip to Shaxi. Your praise is the greatest support and encouragement to us, and will also be the driving force for our continuous progress. I wish you peace and happiness, a warm and smooth life, and look forward to seeing you again next time!
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