Okapi Hotel

Okapi Hotel Reviews

Okapi Hotel

3356+J8G, KN 87 St, Kigali, RwandaView Hotel Details
Okapi Hotel
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Okapi Hotel Guest Reviews

4/5
Very Good
27 review
Verified reviews
Location4.1
Amenities3.9
Service4.0
Cleanliness4.1
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All reviews(27)
Positive reviews(12)
Reviews with photos/video(3)
Negative reviews(1)
Guest User
Basic Single Room
Stayed in May 2024
Solo travelers
2 review
2.0/5
Posted on Jun 30, 2024
My stay at Okapi hotel started with the surprise that my room was not in the main building but inside a massage center. Week mornings were very noisy and people were around all day. Also, there was no hot water, wifi, fridge and Tv, all services that were listed on the app for that kind of room. Breakfast was average, not great not bad. Staff has been nice, but to be honest I wouldn't recommend staying at Okapi. It should be a hostel for the services it offers. I tried to complain with trip.com just to find out that ******* was the supplier and that nobody was able to contact the hotel by phone to solve the question. The owner actually read the email sent by the assistance and he approached me just a day later, not answering the email but trying to solve it personally. I do not what to think, I'm very disappointed about how this was managed.
Magdalena
Basic Single Room
Stayed in Jan 2024
Couples
3 review
4.0/5
Very Good
Posted on Feb 26, 2024
hotel for little money but in a good location and good service, good breakfast.
Kazadi
Basic Single Room
Stayed in Feb 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Very exceptional experience with Okapi hotel. Staff amazing
Anant
Standard Double Room
Stayed in Aug 2022
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 26, 2022
EXCELLENT LOCATION AND SERVICE
oyefeso sam
Standard Double Room
Stayed in Jan 2023
Business travelers
51 review
5.0/5
Outstanding
Posted on Mar 25, 2023
Amazing
Oczami Tubylca
Basic Single Room
Stayed in Jan 2024
Couples
3 review
3.0/5
Posted on Feb 29, 2024
A completely average hotel in a good location. Quite good breakfast buffet. It's ok.
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Anonymous User
Basic Single Room
Stayed in Nov 2023
Travel with friends
26 review
4.2/5
Very Good
Posted on Jan 26, 2024
environment: The location is pretty good, very suitable for taking a bus the next day health: Pretty clean facility: The most basic facilities, no elevator but they will help with luggage storage Serve: The service is very good. The originally booked room did not have wifi and was upgraded.
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Guest User
Basic Single Room
Stayed in Nov 2023
Solo travelers
5 review
3.5/5
Posted on Dec 25, 2023
The location is convenient as it is close to downtown.
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Guest User
Stayed in Jun 2022
Other
4.0/5
Very Good
Posted on Jul 12, 2022
Hotel Okapi was welcoming and responded to a request for mosquito net quickly. Marie at concierge was so friendly and kind! Restaurant had amazing biryani and the wifi in the building was strong. Only gave 4 stars because the location, although close to downtown, fronted an alleyway that was quite noisy throughout the night.
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