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Verified reviews
Location4.4
Amenities3.9
Service4.2
Cleanliness4.1
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All reviews(44)
Positive reviews(39)
Reviews with photos/video(19)
Great service(14)
Awesome rooms(13)
Loved the beach(11)
Awesome stay(9)
Breakfast was average(7)
Classy environment(6)
Convenient location(6)
Close to beach(4)
Negative reviews(5)
לידור פולבש
Sareeraya Suite Pool Access
Stayed in Feb 2024
Couples
1 review
2.2/5
Posted on Mar 19, 2024
I will never forget what we went through there They invented a Rom Service account for us in the amount of 1000 which was never done by us. We insisted and said it was not done by us. They gave up and did not ask for anything, because they saw that we were not suckers After waiting for a taxi, a service woman arrived with a new claim Now you can't find an air conditioner remote, They made us open all our suitcases in the street that the road is on fire. And all that they know we're late for the flight. From the head of the hotel staff he wanted the 1000 baht for his personal needs We were in a hurry for the flight so we could miss it on the last few minutes we arrived. We paid the 1000 baht and were sent to repack the things in the suitcase which caused us to miss the flight. We came to the hotel after a friend's recommendation to celebrate an engagement day, this hotel will be criticized every day on all social media for how much they made us feel like the hotel was stolen.
Jessica12
Sareeraya Suite Pool Access
Stayed in May 2023
Couples
7 review
4.7/5
Amazing
Posted on Jul 4, 2023
Fantastic stay here. Really loved it. Swim up pool room is beautiful. Really friendly helpful staff with nice finishing touches and very helpful.
Later checkout was requested with no issues. Like that they give extra bath towels for fresh towel after each wash.
Perfect location, 10min walk into town. 7/11 right outside and laundry. Really would come back and recommend.
Beach is beautiful white sand, quite but a good quiet.
Thank you Sareeraya
Iakymchuk Andrii
Sareeraya Suite
Stayed in Jan 2024
Family
5 review
4.7/5
Amazing
Posted on Feb 18, 2024
Great place for family vacations. Very nice and friendly staff. Good location.
Response from Property: Dear Iakymchuk AndriiGreetings from Sareeraya, many thanks for taking the time to post your review ‘Good location” here on Trip.com and thank you for choosing Sareeraya as part of your holidays. Thank you for mentioning the staff, The staff are the main asset of the resort and this is what makes Sareeraya so special. As you mentioned the resort is in a prime location on Chaweng Beach which is the most popular beach on Koh Samui Whenever your travel plans take you back to Thailand and Koh Samui, please do send us a message and we would be delighted to welcome you back to Sareeraya villas and suites – Koh Samui.Sunny regardsSareeraya Management
Sameh Moussa
Sareeraya Suite
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Exceptional and amazing Resort
Response from Property: Good Afternoon Sameh MoussaThank you so much for taking the time to write and post your 5 star review here on Trip.com and we are delighted on your choosing Sareeraya as part of your holidays. Whenever your travel plans take you back to Thailand and Koh Samui, please do send us a message as we would be delighted to welcome you back to Sareeraya Samui.Kind regardsSareeraya Management
Talia
Sareeraya Suite Pool Access
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on May 18, 2024
Noice from the main road
Response from Property: Dear TaliaSunny greetings from Koh Samui and Sareeraya Villas & Suites.Thank you for taking the time to write and post your review here on Trip.com Concerning the noise in your room. I have investigated the reports but unfortunately this was not reported, if we had known we could have tried to assist you in having a more comfortable stay here with us.If and whenever your travel plans take you back to Thailand and Koh Samui, please do send us a message directly as we will all be delighted and welcome you back.Sunny RegardsSareeraya Management
AN
Sareeraya Suite
Stayed in Dec 2022
Solo travelers
2 review
1.5/5
Posted on Jan 19, 2023
For who ever choose to stay in this hotel,you are gonna make yourself uncomfortable.
First,Noisy AF,scooters and trucks 24 hours non stop
Second,Dirty,in this price range,it shouldn't be like this
Thirdly,Poor service
Guest User
Sareeraya Suite Pool Access
Stayed in Jan 2024
Travel with friends
126 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Number 1 hotels
Response from Property: Dear Valued GuestGreetings from Koh Samui & Sareeraya Villas and SuitesThank you for taking the time post your Trip.com review “Number 1 hotels”. The Suite Pool Access that you stayed in, is our popular room type and is fully booked in the shortest time because guest love to be able to step out of their room, swim and relax with some privacy. So whenever your travel plans take you back to Thailand and Koh Samui please send a message to us and we would be delighted and welcome you back to Sareeraya Villas and Suites. Yours sincerely Sareeraya Management
אורן שריזד
Sareeraya Suite Pool Access
Stayed in Aug 2022
Couples
3 review
5.0/5
Outstanding
Posted on Sep 22, 2022
Good hotel i live the place good brackfest and everyone help you
MANISH PURI
Sareeraya Suite Jacuzzi
Stayed in Jun 2022
Family
4 review
4.0/5
Very Good
Posted on Aug 11, 2022
Nice hotel, but breakfast was elementary
Traveler with fun
Sareeraya Suite
Stayed in Sep 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on Oct 21, 2024
Before departure had communicated with the hotel, wanted them to help prepare the cake for fellow travelers, but on the day of stay the hotel said because of Technical Problem so to delay until the next day to give us, however the front desk attendant was very sincere, felt friendly, even We will do our best to help if we have trouble, the hotel is not very big, but it feels comfortable, breakfast is simple, but the taste is OK, looking at the sea for breakfast is very pleasant ~
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6/8
Liulangdehaixing
Sareeraya Suite Jacuzzi
Stayed in Jun 2024
Family
47 review
2.1/5
Posted on Jul 31, 2024
I rarely give bad reviews. This is the worst hotel I have stayed in in recent years! Except for the location, which is OK and the Chaweng Seafood Market is right outside, the rest is really bad! The price of more than 2,000 yuan a night is not a pitfall, it is just a fall into a well!
The room can only be described as old and shabby. The furniture is old and in disrepair. The TV is super small. The so-called five-diamond hotel uses this kind of chair and iron bedside table. The bathroom door is not closed tightly... Well, I can tolerate all these, but when I entered the bathroom and saw the big ball of hair on the wall, I was really shocked (Figure 1, Figure 2)! ! ! It's so disgusting! ! ! The sanitary conditions...
It is worth praising that the security staff have the best service attitude, which is very serious and polite. This is the only thing that I think is okay.
Breakfast is at the beach, in a fully open restaurant, hot, and not many types.
Another reason is that it may be because it is close to the beach. There is a strong musty smell in the room, which is very humid.
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6/8
Ming3635
Sareeraya Suite Pool Access
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The location is very convenient, the room is large and comfortable, and the service attitude is very good! Very close to the city center! I sincerely recommend it to everyone 😎, there are a lot of delicious food and popular 🔥show performances at the nearby beach, everything is so close, just right 👍🏼
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Response from Property: Dear Ming3635Thank you so much for taking the time to write, recommend and post your 5 star review here on Trip.com and thank you for choosing Sareeraya as part of your holidays. As you mentioned the resort is in a prime location on Chaweng Beach which is the most popular beach on Koh Samui.Whenever your travel plans take you back to Thailand and Koh Samui, please do send us an email directly as we would be delighted to welcome you back to Sareeraya Samui.Kind regardsSareeraya Management
Guest User
Sareeraya Suite
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is located on Chaweng Beach, less than 15 minutes' drive from the airport. It has its own beach area and a great environment and scenery. The location is great, lively and convenient, with 7-11 diagonally opposite. The check-in deposit is 3,000 baht. The breakfast is average, the coffee is not very good, fried rice, fried noodles, fried potato balls, various sausages and salads. I order a bowl of Thai noodles and an omelette every day. The waiters are very nice. In short, this hotel is worth recommending!
Original TextTranslated by Google
Response from Property: Dear Valued GuestGood AfternoonThank you so much for taking the time to write, recommend and post your 5 star review here on Trip.com and thank you for choosing Sareeraya as part of your holidays. As you mentioned the resort is in a prime location on Chaweng Beach which is the most popular beach on Koh Samui. Thank you for your positive mentioning the team and that you liked the food.Whenever your travel plans take you back to Thailand and Koh Samui, please do send us a message as we would be delighted to welcome you back to Sareeraya Samui.Kind regardsSareeraya Management
Guest User
Sareeraya Suite
Stayed in Mar 2024
Family
8 review
4.2/5
Very Good
Posted on Apr 18, 2024
The hotel is located on Jarman Beach, five minutes away from the commercial street motorcycle. There is a 7-11 outside the door, and there is also a motorcycle rental shop across the road. It is a quiet hotel in a bustling city. The hotel room is large and very satisfactory, facing the sea.
The breakfast variety is average, enough to eat.
The beach and bay here are better than Lamai Beach, with flat waves and you can play on the beach. There are more sea impurities and floating objects near the shore, so it is best to wear snorkeling shoes to go into the sea.
Disadvantages: During breakfast, a waiter did not smile at Asians and was very impatient. For people from European and American countries, he could instantly turn to smile and serve patiently. So I don’t give a high score for the service.
In addition, the allocation of rooms is indeed as I saw in the previous comments. Asians are assigned to the noisier side. Fortunately, it is not the most side, so they can sleep at night.
There are too few swimming pools in the hotel, only one! It is not big, so it is not very playable.
Original TextTranslated by Google
6/9
Response from Property: Dear Valued GuestSunny greetings from Koh Samui and Sareeraya Villas & Suites.Thank you for taking the time to write and post your review here on Trip.com. We are delighted that you mentioned the resort to be in a prime location on Chaweng Beach which is the most popular beach on Koh Samui. Thank you for your positive mentioning about the food.Sareeraya is a boutique resort and we do have room types with private pools and also pool access rooms these are highly sort after so maybe these were not available when you made your reservation.Concerning the noise in your room. I have investigated the reports but unfortunately this was not reported, if we had known we could have tried to assist you in having a more comfortable stay here with us.If and whenever your travel plans take you back to Thailand and Koh Samui, please do send us a message directly as we will all be delighted and welcome you back.Sunny RegardsSareeraya Management
Anonymous User
Sareeraya Suite Jacuzzi
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 9, 2024
The environment is very good! The security guard at the gate is very enthusiastic! He took the initiative to help with the luggage! He would also greet us warmly every time we came in and out! Special thanks to the front desk receptionist! Our plane arrived in Koh Samui at 7 o'clock in the morning! It was only 8 o'clock when we arrived at the hotel! According to international practice, we can check in at least after 2 o'clock in the afternoon, and the earliest is 12 noon! But the front desk receptionist saw how hard we were working and asked the housekeeping to clean the room in advance! We were checked in in advance first! We were also very satisfied with the room! Especially the view! You can see the whole sea view! Very beautiful! It should be said that it is the best room in the whole hotel! No one! I am very satisfied with the room arranged for us by the front desk receptionist! Thank you!