Kota Kinabalu Hotels with Swimming Pools

I initially stayed 2 nights January 2025, climbed Mt Kinabalu, and came back for another night. Different but similar rooms. Very comfortable bed, great shower; mini-fridge and safe also available. Restaurant served good food. A pity the Spa wasn’t open as after my mountain climb I could hardly walk and my legs and back badly needed a massage! Hamizam Bin Ismail, the Front Office Manager, was always very friendly and eager to assist wherever he could.

Arrived around 6pm and the checked inn was smooth and steady. We got deluxe suite with 2 bedroom and living room. Breakfast was ok and acceptable. They have swimming pool and gym. Overall it was a good place to stay and location was superb near to phillipine market.

I got a nice view room but cleanliness not very good. There are a lot of black stain in toilet and basin area. Encounter some issue on my stay where they gave me a room key but I got check into a different room so there are confusion on which room I am staying. Otherwise, location is great, price is worth the value.

One of the staff in reception was so rude. We came 2 hours earlier for early check in so later at 2pm we will just take the card. But at 2pm, another staff which is the rude one didnt said anything regarding the room either ready or not. She just busying herself with the phone. So we ask, why need to wait? She answered with a little bit high note, ”tiada bilik ready skg. Sy tunggu housekeeping update bilik kosong.” No appologies at all. We understand if no rooms available, but please inform guests & use your manners. Need to wait another 30 minutes to get a room. 🥲🥲

Front desk service is best, friendly with most smiling face, always greeting and friendly chat to customer, bedding matters a bit soft and some spring is not well in condition, but ovell room amenities is good. However, I really wondered why a 5 stars Hotel the restaurant all size plate, bowl, even cups are so so oily, sticky, food mark, stains on almost all pieces of them, I keep on looking for more clean one but sad to said is no one is clean, really very sticky and oily, hope the restaurant can look serious on this matter, I can said I never seen such dirty plate, even I go to 2 or 3 star hotel, the plate is more clean then Le Meridien, but food and beverage is good, I love the service can custome order our favourite fresh fruit juice and coffee

Hotel grandis is the best hotel I have ever stayed in kota Kinabalu this is my second time stay at the hotel. Before I have stayed in Hilton, Mercure, Hyatt but still I feel grandis is more comfortable because of its location, easy access to mall, big rooms, comparing other hotel like Hilton, Mercure the rooms are very small no bath tub or sea view. We book a deluxe room in grandis we had a sea view, the rooms are spacious, bed is very comfortable my kid enjoyed the bath tub, perfectly organised room, swimming pool and gym also available at the roof top. Good thing is that they have paid parking, buffet breakfast was pretty decent,easy access to Suria Sabah mall.

Lovely hotel, a little old (it opened in 1977) but you can feel it has got a lot of character. Kudos to EVIS from Bell Service, he’s a humble gentlemen who loves to engage with his guests. He assisted me with my luggage and escorted me to my room. He knows the hotel inside out and loves to share his insights. Also a shout out to MARY from front desk, she is amazing. She is multi functional with assisting me to check-in PLUS helping me with concierge matters regarding my flight ticket. Exceptional staff. Thank you for having me!

We stayed there for my youngest sister's convocation day. The distance from the airport is bearable and near to every attraction of Kota Kinabalu. It was a great experience staying there as the room is spacious and clean. There was an outdoor swimming pool at level 3. The lobby is spacious and is comfortable for the Grab car pick-up and drop-off service. The staff were so friendly and their customers' service were very good. I will definitely come here again.

The location was good as all the eateries and convenience stores were within walking distance. However, I could only give as little as 1 star to its cleanliness. My wife found out that there was a blood stain on the bedsheet and we requested it to be changed to the guy at the reception. We requested it while on our way out for dinner and the receptionist notified the housekeeper to handle it before we got back. When we returned, the bedsheet was still where it was, so I called reception again and I was appalled that he told me they got to the wrong room. The room number was mentioned to the reception earlier, but I was just shocked they could make such a silly mistake as tedious as this one.

Fantastic hotel getaway , 😃 love the pools, suitable for family with kids as little magellan provides various activities for your little ones. Definitely will come back 😁