Not recommendable. Price/performance is not true. Interior defect. Personal rarely found. Problems with booking. Repair of the curtains by hotel using toilet paper. We had booked about Booking.com, we had booked a family room for 2 nights including breakfast at a price of about € 350. Shortly later the hotel calls and tells us the room would not be available, we should cancel and instead of a family room, book a premium double room and a superior single room for a price of 1x 179€ DZ and 1x 85€ EZ, I assured that the total price is then € 264, this was confirmed by the phone. I told the lady I liked to pay the price that was offered at Booking.com, and if the room that is marked there as available does not appear to be available in the hotel, I can't do anything for it. Unfortunately, the bad wake came out when check out, we paid sad €540. Even in the hotel was not so much out so it would have been understandable that the offered family room would have been available, children I didn't see either. Unfortunately it seems that over Booking.com is advertised and offered but when you book a person, something else is swept by phone. Do not feel soft and want us to have a refund, because unfortunately this price is not justified at all. Be very disappointed :( in the superior single room the light has flammed on the mirror and the light in the bathroom was not completely switched off. In the premium double room was forgotten to clean the separate toilet, The dirty towels under the washing venue have not been removed, we have not received a fresh towel on the toilet. But the worst thing is still coming - the darkness hang is not firmly fixed in the hang track, If you want to take this one, he will completely get off the rail and fall down - we then advertised and asked for improvement when we were back in the room the evening, The curtain was not completely dressed and was fitted with a piece of wc paper in the rail - in this price class is an absolute no go ! The premium double room was not completely dark, Because the hang tracks were unfavourablely mounted, unfortunately my husband could not sleep at brightness. We had not taken sleep masks, there was no in the hotel. I kept looking at hotel staff several times but unfortunately the reception was very rarely occupied, even at the hotel bar or restaurant I have found no one. We have not first looked at the sauna area after the defects/stop observed. I wish the Alpenrose Hotel this matter in Order brings, otherwise I hope many people read my review so that they do not d
Very Good
41 Reviews