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Verified reviews
Location4.4
Amenities4.3
Service4.2
Cleanliness4.4
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Positive reviews(24)
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Negative reviews(2)
M. Yam
Executive Studio Apartment
Stayed in Sep 2024
Couples
17 review
2.0/5
Posted on Oct 9, 2024
First, there is no breakfast for purchase, which is contrary to what is stipulated in the introduction post. When I checked in, the hotel staff told me that the breakfast service had stopped for long. If that is the case, I would not have booked this hotel AD I do need breakfast in the hotel instead of my finding premises elsewhere for breakfast.
Second, the hotel staff unreasonably charge me late check out fee in the amount of NZ$25. I checked out around 10:25. I was not quite aware of the checkout time when I checked in. I presumed it to be 11:00. On the day when I checked out, the hotel staff knocked the door for two times, I presumed it was room cleaning and just answered that I needed no room cleaning. My wife was suffering from diarrhea that morning in fact. At around 10:10, whilst I was in the course of packing my luggage, the hotel staff entered my room and said that I needed to check out at 10:00. I simply replied that I was in the course of packing up my luggage. At around 10:20, I returned the key to hotel staff for check out. But, the hotel staff insisted me to pay the late check out charge. I told me the situation, but he ignored my saying. He responded that he had knocked my door for two times. I paid at 10:28 at the end. But, I feel he did injustice and indiscriminately charge the late check out fee. Why he had not called me up through telephone in the room instead of knocking the door. Is it reasonable to charge me late check out fee for just less than half an hour past the official checkout time. I haven't had such unhappy experiences before even when I needed to late checkout at other hotels, which were very considerate. I tended to believe that the hotel staff used every immoral means to increase the revenue of the hotel.m Such act is disgraceful indeed.
Guest User
Executive Studio Apartment
Stayed in Oct 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Nov 30, 2024
The ambiance of this place was quite unique, with dim lighting and not many electric lights, which gave it a rustic charm. One of the highlights was the ability to cook meals, which added a nice touch of convenience. Plus, there are plenty of shops nearby where you can easily pick up groceries or essentials.
Guest User
Superior One-Bedroom Apartment
Stayed in Aug 2024
Family
14 review
4.2/5
Very Good
Posted on Sep 27, 2024
spacious room, convenient location but noise insulation requires improvement given it is quite close to the highway
Guest User
Executive Studio Apartment
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jan 19, 2023
Willy was awesome. He is the front manager. We came in late and he was there to greet us. We were able to use the laundry facilities and they were clean and very accessible. Room was very clean and comfortable.
Anonymous User
Superior One-Bedroom Apartment
Stayed in Nov 2024
Family
23 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The room was very large and comfortable, and the kids loved it. It was a good choice to stay overnight when passing through Oamaru to see the little penguins. The only problem was that the bathroom bridle could not be moved, which was not very convenient.
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Guest User
Family Apartment
Stayed in Jul 2024
Family
2 review
1.0/5
Posted on Aug 24, 2024
Failure to notify and confirm the delayed check-in time in time
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Anonymous User
Superior One-Bedroom Apartment
Stayed in Nov 2024
Family
17 review
4.1/5
Very Good
Posted on Dec 18, 2024
Facilities: Complete kitchen facilities, very good, bought ingredients from a nearby supermarket, and cooked by myself
Hygiene: Clean and spotless
Environment: Right on the roadside, a little noise from passing vehicles at night, but acceptable because too tired
Service: The front desk is very responsible, but looks a bit cool and feels quite serious. There was a misunderstanding about the child's room fee, and Ctrip solved it perfectly, great
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XiangrufeifeiCYP
Superior One-Bedroom Apartment
Stayed in Nov 2024
Travel with friends
10 review
4.0/5
Very Good
Posted on Dec 13, 2024
The room is clean, tidy, sanitary and orderly, with complete facilities. The boss is very nice and the service attitude is very good. The pots and pans are all complete. The price-performance ratio is relatively high. It is worth a look.
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Keqiabanbazhengxuan
Superior Studio Apartment
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The room is very big. We saw the northern lights at the entrance of the hotel. It was very nice. We can also cook. It is very convenient.
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Guest User
Superior One-Bedroom Apartment
Stayed in Sep 2024
Couples
43 review
4.7/5
Amazing
Posted on Nov 17, 2024
The room is big and clean. Please use your own shampoo and bath gel as much as possible. The ones provided by the hotel are not very good. It is close to the road and parking is convenient. The TV in the room is broken and cannot be watched.
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Anonymous User
Superior One-Bedroom Apartment
Stayed in Sep 2024
Travel with friends
15 review
3.7/5
Posted on Oct 7, 2024
Very convenient motel, good value for money, parking is available at the door, and there are restaurants nearby.
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joyohey
Superior One-Bedroom Apartment
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Looking at the photos, I thought there were only 3 beds.
When I entered the room,
it turned out that there were 2 rooms (3 beds) and 2 single beds in the living room.
A total of 6 people can sleep in the room.
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Guest User
Superior One-Bedroom Apartment
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Feb 6, 2024
The room is clean and hygienic, with complete facilities, you can cook, and the scenery is good. There was a little hiccup on the way. I arrived late, but the boss still helped me. Overall, I am satisfied!
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Guest User
Superior One-Bedroom Apartment
Stayed in Sep 2024
Couples
13 review
4.7/5
Amazing
Posted on Oct 14, 2024
The room is quite good, the price is very high. You can cook.
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Guest User
Executive Studio Apartment
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Very good experience, welcome friends who come to Oamaru to rest here!