3 Chome-3-55 Umeda, Kita Ward, Osaka City, Osaka Prefecture, 530-0001, JapanView Hotel Details
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1 night
Hearton Hotel Nishiumeda Guest Reviews
4.4/5
Very Good
727 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(727)
Positive reviews(707)
Reviews with photos/video(153)
Easy to get around(120)
Convenient for shopping(43)
Close to airport(39)
Delicious breakfast(34)
Average sound insulation(26)
Perfect for business trips(21)
Friendly front desk staff(10)
Luggage delivery service(5)
Negative reviews(20)
Marisa
Triple Room Smoking
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 15, 2024
I chose tripled room for 3 members in my family. The room is spacious and clean. The location is convenient. There is ice making machine and water available for us. Excellent👏
TashC
Double Room Non smoking
Stayed in Aug 2024
Travel with friends
30 review
3.7/5
Posted on Sep 28, 2024
The location of hotel is good, it’s near Osaka station and the malls. It seems that there is history of the hotel. Some miracle knock sounds at night. Easy to checkout, just putting your keycard into the box they provided. If you go shopping nearby, it’s convenient to come back and take rest in the room.
HO YIN
Twin Room Non smoking
Stayed in Jul 2024
Family
5 review
4.5/5
Great
Posted on Aug 27, 2024
Great hotel with tidy and neat room, near to JR Osaka, walkable distance to restaurants and convenience store. Haven’t try the breakfast, but lots of choice at JR station
Guest User
Twin Room Non smoking
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Great experience for our first stay at this hotel.
The location is convenience, only few minutes walk to JR OSAKA station and 7-11 convenience store. 10 minutes walk to Osaka-Umeda and west umeda metro station.
The room was clean, the staffs are friendly. Speak little English which is good enough for check in/out.
The breakfast buffet is value for money with good and health choices. I love it personaly.
Ivan CWK
Twin Room Non smoking
Stayed in May 2024
Family
21 review
3.5/5
Posted on Jun 29, 2024
My pillow was full of hair. But the services provided was good as well
HO TING LIN
Twin Room Non smoking
Stayed in Sep 2024
Family
3 review
4.2/5
Very Good
Posted on Nov 26, 2024
The location of the Hotel is very near Osaka station about 5mins walking distance. Rooms are on the small side as any like most Hotels in Japan.
Nomy_d
Double Room Non smoking
Stayed in Sep 2024
Couples
3 review
4.7/5
Amazing
Posted on Oct 8, 2024
The room is tiny as expected from a business hotel in japan but the layout is functional, the only downside is the sound isolation .
But on the other side the location is perfect and only few steps from herbis airport limousine bus stop (don't forget to mention while getting on the bus from airport that you will get off at herbis and from there the hotel is 150 meters away otherwise if you get off at Umeda station it's 10 min walk
Guest User
Twin Room Non smoking
Stayed in Oct 2024
Couples
3 review
4.0/5
Very Good
Posted on Dec 13, 2024
Clean hotel. Location is great.very close to the train station can be a bit of noisy.
Guest User
Single Room Non smoking
Stayed in Apr 2024
Solo travelers
3 review
4.5/5
Great
Posted on May 29, 2024
The room is clean and the staff are very accommodating
Guest User
Double Room Non smoking
Stayed in Aug 2024
Family
8 review
4.2/5
Very Good
Posted on Sep 30, 2024
Staff are polite. However, lacking in non-Japanese communication. Location of hotel is great!
Jy.Gwee
Twin Room Non smoking
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 13, 2024
I thoroughly enjoyed my stay at your hotel. The room was impeccably clean and tidy, creating a comfortable environment. The staff were incredibly friendly and accommodating, making me feel welcome throughout my stay. The breakfast options were delicious and satisfying, making it a highlight of my mornings. I look forward to returning in the future for another wonderful experience.
Robert
Single Room Non smoking
Stayed in Jun 2024
Solo travelers
24 review
4.5/5
Great
Posted on Jul 26, 2024
The location is great next to Osaka station. Many restaurants and convenience stores nearby.
The room was nice, clean an everything looks good.
The staff were helpful whenever i needed something.
No complaints.
Guest User
Twin Room Non smoking
Stayed in Oct 2024
Family
5 review
3.2/5
Posted on Nov 28, 2024
The position is near JR to airport. It is very convenient.
MNYK
Double Room Non smoking
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Excellent location, great for a travelling hub base!
Amanda
Single Room Non smoking
Stayed in May 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Jun 27, 2024
The hotel feels a little bit old but it’s extremely convenient as it is located near Umeda station.
It is quite clean, though I felt the carpet was a little dusty.
There wasn’t much of a view, the room I had was facing another building.
Staff were pretty friendly.
Only stayed for one night, so it was sufficient. And would stay here again for short duration.